Member Services Representative jobs in New Britain, CT
Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Member Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative jobs
MPS - Inside Sales Representative
- Association Member Benefits Advisors
-
Waterbury, CT
FULL_TIME
-
About Our Company
Association Member Benefits Advisors (AMBA) is a national full-service insurance agency that provides much-needed insurance coverage to retired and active educators, police, firefighters, state, city, and municipal workers. Our insurance agents help some of our most selfless servants secure the retirement they deserve. We work to protect the financial well-being of retirees while preserving the quality of life for them and the people they love.
AMBA Inside Sales Benefits Representatives engage members and policyholders from some of the largest retired public employee associations in the nation. The Benefits Representative role provides presentations by phone on product details and facilitates phone enrollment of members into these programs. No Cold Calls!
Over 400 associations across all 50 states exclusively endorse AMBA to provide benefits to their members. Some of these associations include the Texas Retired Teachers Association, Georgia Retired Educators Association, Illinois Retired Teachers Association, North Carolina Retired Governmental Employees Association, and the California Retired Teachers Association.
- Through our exclusive endorsements, we gain direct access to their members, and our in-house Marketing team generates thousands of qualified leads that we provide to our agents at no cost.
- Every advisor has their own aspirations, and you can achieve them here at AMBA with our proven systems and processes.
- A structured setting for sales professionals with support systems and coaching, technology, and training at no cost to you
Your Day To Day
- Enhance brand through excellent, courteous, and professional communication while maintaining the utmost quality standards as required
- Make 70 calls per day to members and policyholders to engage in additional benefit opportunities and handle inbound call volume as needed
- Use a consultative approach to sell needs-based L&H insurance products to public service employees and help them choose benefits to secure their financial future
- Provide a best-in-class member experience when answering questions regarding existing policies or other sales & service-related inquiries
- 2 years Call Center or Insurance Sales Experience
- Strong communication skills, including the demonstrated ability to speak, listen and write effectively (i.e., strong verbal, written, and interpersonal skills)
- Able to navigate efficiently within a variety of technology platforms and record all activities/call summaries for historical purposes
- Experience working with Salesforce.com or similar CRM
- Enthusiasm for learning and ability to learn through virtual and in-person formats
- Motivated, results-driven, optimistic team builders with exceptional interpersonal skills
- A commitment to excellence in all that you do
Perks & Comp
- Compensation is via hourly pay and monthly bonuses. Target total compensation, upon meeting minimum requirements, is $50,000-$60,000 in the first year for average producing reps.
- Top established team members are earning over $100,000 annually
- Medical benefits, dental, vision, life insurance, and long-term disability
- 401K
- PTO and employee holidays
- Rapidly growing company with room for advancement. We promote from within
Other Details of the Job
Hourly Rate: $14
Schedule:
8 hour shifts
Monday to Friday
#LI-remote - 1 Month Ago
Member Services Representative
- MERIDEN NEW BRITAIN BERLIN YOUNG MENS
-
New Britain, CT
OTHER
- Job Details Job Location: New Britain YMCA - New Britain, CT Position Type: Part Time Salary Range: Undisclosed DescriptionDelivers excellent service to all members, guests, and program participants. ...
- 19 Days Ago
Member Services Representative
- MERIDEN NEW BRITAIN BERLIN YOUNG MENS
-
Meriden, CT
OTHER
- Job Details Job Location: Meriden YMCA - Meriden, CT Position Type: Part Time Salary Range: Undisclosed DescriptionDelivers excellent service to all members, guests, and program participants. Responds...
- 2 Days Ago
Member Services Representative-Meriden
- Meriden New Britain Berlin Young Mens
-
Meriden, CT
FULL_TIME
- Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs. Promotes memberships, programs and events. ESSENTIAL FUNCTIONS: Provide excellent servi...
- 8 Days Ago
Member Services Representative-New Britain
- Meriden New Britain Berlin Young Mens
-
New Britain, CT
FULL_TIME
- Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs. Promotes memberships, programs and events. ESSENTIAL FUNCTIONS: Provide excellent servi...
- 8 Days Ago
Patient Services Representative
- CENTER FOR ADVANCED REPRODUCTIVE SERVICES PC
-
Farmington, CT
OTHER
- Job Details Level: Experienced Job Location: Farmington - Farmington, CT Position Type: Full Time Education Level: None Salary Range: $20.00 - $21.00 Hourly Travel Percentage: Negligible Job Shift: Da...
- 3 Days Ago
Filters
- Current Active Filter
- New Britain, CT
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Member Services Representative jobs found in New Britain, CT area
Lead Member Service Representative
- Mutual Security Credit Union
-
Norwalk, CT
- Job Description Job Description TITLE: Lead Member Service Rep. (Bilingual Spanish/English Required) REPORTS TO: Branch ...
- 4/24/2024 12:00:00 AM
Float Member Service Representative
- Charter Oak Bank
-
Montville, CT
- FLOAT MEMBER SERVICE REPRESENTATIVE- Montville Be a part of the Charter Oak Federal Credit Union Team! Member Service Re...
- 4/24/2024 12:00:00 AM
Member Service Representative- Willimantic
- Mysticchamber
-
Willimantic, CT
- Charter Oak Federal Credit Union has an immediate opening for a Full Time Teller. Candidate must have excellent sales, c...
- 4/24/2024 12:00:00 AM
Member Services Representative (Weekends)
- Crunch
-
Wethersfield, CT
- Reports to: Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills...
- 4/22/2024 12:00:00 AM
Member Service Representative (bilingual preferred)
- Mutual Security Credit Union
-
Norwalk, CT
- Job Description Job Description Member Service Representative (bilingual Spanish/English preferred) Norwalk Branch GENER...
- 4/21/2024 12:00:00 AM
Member Service Representative (bilingual preferred) - Danbury
- Mutual Security Credit Union
-
Danbury, CT
- Job Description Job Description Title: Member Service Representative (bilingual preferred) Danbury Branch Reports To: Br...
- 4/21/2024 12:00:00 AM
FLOAT MEMBER SERVICE REPRESENTATIVE
- Charter Oak Federal Credit Union
-
Waterford, CT
- Job Description Job Description FLOAT MEMBER SERVICE REPRESENTATIVE- Boston Post Rd, Waterford Be a part of the Charter ...
- 4/20/2024 12:00:00 AM
Member Service Representative (Bilingual) - Stratford, CT
- Mutual Security Credit Union
-
Stratford, CT
- ** Member Service Representative (Bilingual) | Stratford, CT** **** * ****Join our Team and be a part of a movement that...
- 4/20/2024 12:00:00 AM
About New Britain, Connecticut
New Britain is a city in Hartford County, Connecticut, United States. It is located approximately 9 miles (14 km) southwest of Hartford. According to 2010 Census, the population of the city is 73,206.
Among the southernmost of the communities encompassed within the Hartford-Springfield Knowledge Corridor metropolitan region, New Britain is home to Central Connecticut State University and Charter Oak State College.
The city's official nickname is the "Hardware City" because of its history as a manufacturing center and as the headquarters of Stanley Black & Decker. Because of its large Polish p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative jobs
$38,195 to $46,353
New Britain, Connecticut area prices
were up 1.7% from a year ago
were up 1.7% from a year ago