Member Services Representative jobs in Parkersburg, WV

Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Member Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Member Services Representative
  • Anytime Fitness Bridgeport
  • Bridgeport, WV PART_TIME,FULL_TIME
  • Job Summary:

    The Member Services Representative is a passionate individual who seeks to help members and guests improve their lives through health and fitness. This person is responsible for selling memberships, keeping the club clean, and any other tasks that the trainer and/or club director assign. This role requires a considerable amount of self-motivation, collaboration, communication, and the ability to positively influence others.

    Key Responsibilities:

    • Sales – a large part of the member services representative role is centered around membership and training sales. A Member Services Representative must convert leads to members through follow-ups, relationship building, ability to empathize, and follow through. A personal training background isn’t required but the ability to speak to our training program and how to leverage our technology (Anytime Fitness App, Evolt body scanner, Apple Fitness App, etc.) to support the growth of the training department is a must. There are future options to train clients 1:1 and/or in small groups if there is a need and/or interest.
    • Brand promoters – when you love your gym, others will too! The Member Services Representative establishes relationships with businesses and influencers in the community to promote the brand through marketing. This person helps coordinate engagement campaigns, national marketing campaigns, and community outreach efforts using assets and operations created by the Anytime Fitness corporate teams. The knowledge of social media and creating your own marketing material is required.
    • Day-to-day operations – In addition to the sales section listed as above, a Member Services Representative will be responsible for the daily club operational tasks such as club cleanliness and making sure our members are happy. The following are examples of what is required:
    • Greet and welcome members in a friendly and professional manner
    • Assist members with inquiries, account updates, and membership renewals
    • Resolve member complaints and/or concerns in a timely manner
    • Culture creators – The member services representative love creating an environment that inspires members and guests to share their positive experiences with friends and family. They deliver top-notch customer service and aim to improve the lives of each person they meet.

    Job Requirements:

    Experience in the fitness industry isn’t required, but great communication and soft skills are. A good candidate is:

    • 18 years or older
    • Available to work flexible hours: mornings, afternoons, evenings, weekends
    • Friendly, outgoing, and has a warm personality
    • Demonstrates a drive for results
    • Must be technologically savvy
    • Previous experience in retail sales or customer service preferred
    • Good at managing time and schedules
    • Organized and adept at administration duties
    • Independently motivated and able to work alone during a shift

    Job Types: Full-time, Part-time

    Pay: $10.00 - $15.00 per hour

    Expected hours: 15 – 40 per week

    Shift:

    • 10 hour shift
    • 4 hour shift
    • 8 hour shift
    • Day shift
    • Evening shift
    • Morning shift

    Weekly day range:

    • Every weekend
    • Monday to Friday

    Ability to Relocate:

    • Bridgeport, WV 26330: Relocate before starting work (Required)

    Work Location: In person

  • 1 Day Ago

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Member Services Representative
  • Planet Fitness - United FP Management, LLC
  • Parkersburg, WV PART_TIME
  • THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, activ...
  • 2 Days Ago

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Member Services Representative
  • Planet Fitness - United FP Management, LLC
  • Marietta, OH PART_TIME
  • Title: Member Services Representative Department: Operations Reports to: Club Manager FLSA: Non-Exempt If you would love working for a rapidly growing company that changes people’s lives for the bette...
  • 3 Days Ago

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Member Services Representative
  • Planet Fitness (United PF Partners)
  • Parkersburg, WV PART_TIME
  • Title: Member Services Representative Department: Operations Reports to: Club Manager FLSA: Non-Exempt If you would love working for a rapidly growing company that changes people’s lives for the bette...
  • 9 Days Ago

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Patient Services Representative
  • Aspen Dental
  • Morgantown, WV FULL_TIME
  • At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive...
  • Just Posted

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Patient Services Representative
  • Aspen Dental
  • Vienna, WV PART_TIME
  • At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive...
  • 1 Day Ago

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0 Member Services Representative jobs found in Parkersburg, WV area

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CUSTOMER SERVICE REPRESENTATIVE>
  • Family Dollar
  • Belpre, OH
  • Family Dollar - 1007 WASHINGTON BLVD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at ...
  • 3/29/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Garner Health
  • Parkersburg, WV
  • [Member Service / Remote] - Anywhere in U.S. / Up to $19 per hour - As a Customer Service Rep you'll: Become an expert o...
  • 3/29/2024 12:00:00 AM

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Customer Service Representative (Toll)
  • ValorVIP
  • Parkersburg, WV
  • POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE (TOLL) We are looking for Customer Service Representatives to support...
  • 3/28/2024 12:00:00 AM

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Toll Customer Service Agent
  • ValorVIP
  • Parkersburg, WV
  • POSITION OVERVIEW: TOLL BOOTH SERVICE AGENT We are looking for agents to support walk-up customer inquiries, new account...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative (Toll)
  • MCI Military Recruitment
  • Parkersburg, WV
  • POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE (TOLL) We are looking for Customer Service Representatives to support...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative (Toll)
  • MCI Careers
  • Parkersburg, WV
  • LOCATION: Parkersburg, WV JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $13.50 - $15.00 / hour BENEFITS & PERKS:...
  • 3/28/2024 12:00:00 AM

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FT Enrollment Services Rep - Work From Home>
  • Molina Healthcare Services
  • Parkersburg, WV
  • [Call Center / Customer Service / Remote] - Anywhere in the U.S. / Up to $26.42 per hour / Competitive benefits - As an ...
  • 3/28/2024 12:00:00 AM

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Customer Care Specialist
  • United Bank Inc
  • Parkersburg, WV
  • **Customer Care Specialist** **Location:** Parkersburg, WV, US, 26101 **Job Description** Our Customer Care Specialists ...
  • 3/27/2024 12:00:00 AM

Parkersburg is a city in and the county seat of Wood County, West Virginia, United States. Located at the confluence of the Ohio and Little Kanawha rivers, it is the state's third-largest city and the largest city in the Parkersburg-Marietta-Vienna metropolitan area. The population was 31,492 at the 2010 census. Its peak population was 44,797 in 1960. The city is about 14 miles south of Marietta, Ohio. The Baltimore and Ohio Railroad reached Parkersburg in 1857, but lacked a crossing over the Ohio River until after the American Civil War. When the B&O completed the Parkersburg Bridge (CSX) 18...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative jobs
$31,713 to $38,493
Parkersburg, West Virginia area prices
were up 1.2% from a year ago