Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Member Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Job Summary:
The Member Services Representative is a passionate individual who seeks to help members and guests improve their lives through health and fitness. This person is responsible for selling memberships, keeping the club clean, and any other tasks that the trainer and/or club director assign. This role requires a considerable amount of self-motivation, collaboration, communication, and the ability to positively influence others.
Key Responsibilities:
Job Requirements:
Experience in the fitness industry isn’t required, but great communication and soft skills are. A good candidate is:
Job Types: Full-time, Part-time
Pay: $10.00 - $15.00 per hour
Expected hours: 15 – 40 per week
Shift:
Weekly day range:
Ability to Relocate:
Work Location: In person
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0 Member Services Representative jobs found in Parkersburg, WV area