Member Services Representative jobs in Saint Cloud, MN
Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Member Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative jobs
MPS - Inside Sales Representative
- Association Member Benefits Advisors
-
Brainerd, MN
FULL_TIME
-
About Our Company
Association Member Benefits Advisors (AMBA) is a national full-service insurance agency that provides much-needed insurance coverage to retired and active educators, police, firefighters, state, city, and municipal workers. Our insurance agents help some of our most selfless servants secure the retirement they deserve. We work to protect the financial well-being of retirees while preserving the quality of life for them and the people they love.
AMBA Inside Sales Benefits Representatives engage members and policyholders from some of the largest retired public employee associations in the nation. The Benefits Representative role provides presentations by phone on product details and facilitates phone enrollment of members into these programs. No Cold Calls!
Over 400 associations across all 50 states exclusively endorse AMBA to provide benefits to their members. Some of these associations include the Texas Retired Teachers Association, Georgia Retired Educators Association, Illinois Retired Teachers Association, North Carolina Retired Governmental Employees Association, and the California Retired Teachers Association.
- Through our exclusive endorsements, we gain direct access to their members, and our in-house Marketing team generates thousands of qualified leads that we provide to our agents at no cost.
- Every advisor has their own aspirations, and you can achieve them here at AMBA with our proven systems and processes.
- A structured setting for sales professionals with support systems and coaching, technology, and training at no cost to you
Your Day To Day
- Enhance brand through excellent, courteous, and professional communication while maintaining the utmost quality standards as required
- Make 70 calls per day to members and policyholders to engage in additional benefit opportunities and handle inbound call volume as needed
- Use a consultative approach to sell needs-based L&H insurance products to public service employees and help them choose benefits to secure their financial future
- Provide a best-in-class member experience when answering questions regarding existing policies or other sales & service-related inquiries
- 2 years Call Center or Insurance Sales Experience
- Strong communication skills, including the demonstrated ability to speak, listen and write effectively (i.e., strong verbal, written, and interpersonal skills)
- Able to navigate efficiently within a variety of technology platforms and record all activities/call summaries for historical purposes
- Experience working with Salesforce.com or similar CRM
- Enthusiasm for learning and ability to learn through virtual and in-person formats
- Motivated, results-driven, optimistic team builders with exceptional interpersonal skills
- A commitment to excellence in all that you do
Perks & Comp
- Compensation is via hourly pay and monthly bonuses. Target total compensation, upon meeting minimum requirements, is $50,000-$60,000 in the first year for average producing reps.
- Top established team members are earning over $100,000 annually
- Medical benefits, dental, vision, life insurance, and long-term disability
- 401K
- PTO and employee holidays
- Rapidly growing company with room for advancement. We promote from within
Other Details of the Job
Hourly Rate: $14
Schedule:
8 hour shifts
Monday to Friday
#LI-remote - 1 Month Ago
Member Services Representative
- Planet Fitness - PF Baseline Fitness
-
Saint Cloud, MN
FULL_TIME
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
- 1 Month Ago
Member Services Representative
- Planet Fitness - PF Baseline Fitness
-
St. Cloud, MN
PART_TIME
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
- 27 Days Ago
Wellness Center Member Services Representative - Live Fit Playroom
- CCM Health
-
Montevideo, MN
PART_TIME
- POSITION: Member Services Representative - Live Fit Playroom DEPARTMENT: Wellness Center SCHEDULE: Monday - Thursday 3:15 - 6:30PM with an occasional weekend shift. UNION: Yes UNION NAME: SEIU Local 1...
- 30 Days Ago
Member Services
- Brainerd Family YMCA
-
Brainerd, MN
OTHER
- Job Details Job Location: 3135 - Brainerd, MN Position Type: Full-Time/Part-Time Education Level: None Salary Range: $13.00 - $14.50 Hourly Travel Percentage: None Job Shift: Evening and Weekends Job ...
- 12 Days Ago
Adoption Services Representative
- Crossroads Animal Shelter
-
Buffalo, MN
PART_TIME
- Are you interested in joining a team of dedicated and compassionate Animal Welfare individuals? Then we’d love to hear from you! Crossroads Animal Shelter is searching for an Adoption Services Represe...
- 6 Days Ago
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0 Member Services Representative jobs found in Saint Cloud, MN area
Patient Service Coordinator
- Children's Hospital Association - Saint Paul, MN
-
Rogers, MN
- Description: About Children's Minnesota Children's Minnesota is one of the largest pediatric health systems in the Unite...
- 4/23/2024 12:00:00 AM
Banking Relationship Specialist (Bilingual: Hmong)
- Stearns Bank NA.
-
Saint Cloud, MN
- Job Description Job Description Come Grow with Us and Join an Award-Winning Organization! Stearns Bank is looking for a ...
- 4/22/2024 12:00:00 AM
PART TIME Member Services Representative
- Planet Fitness
-
Saint Cloud, MN
- NOW HIRING FOR PART TIME POSITIONS FOR OUR ST. CLOUD LOCATION Job Summary The Member Services Representative will be res...
- 4/22/2024 12:00:00 AM
Sales Associate - 24H150
- Carter's/OshKosh
-
Saint Cloud, MN
- QUESTIONNAIRE-3-52 1224 **Employee Type:** Regular **If you are** **a CURRENT Carters** **employee, you MUST apply throu...
- 4/22/2024 12:00:00 AM
PT Customer Service Representative - Work From Home>
- Time4Learning
-
Saint Cloud, MN
- [Customer Support / Fully Remote] - Anywhere in U.S. / Competitive pay / Ability to work east coast hours - As a Custome...
- 4/21/2024 12:00:00 AM
Dispatcher/Customer Service Specialist (Day Shift)
- Wright-Hennepin Cooperative Electric Association
-
Rockford, MN
- Wright-Hennepin International Response Center (WHIRC) is a 24-hour alarm monitoring center. The Dispatch/Call Center Spe...
- 4/21/2024 12:00:00 AM
Customer Service Representative
- Walmart
-
Saint Joseph, MN
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/19/2024 12:00:00 AM
Customer Service Representative
- Walmart
-
Milaca, MN
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/19/2024 12:00:00 AM
About Saint Cloud, Minnesota
St. Cloud is a city in the U.S. state of Minnesota and the largest population center in the state's central region. Its population is 67,984 according to the 2017 US census estimates, making it Minnesota's tenth largest city. St. Cloud is the county seat of Stearns County and was named after the city of Saint-Cloud, France (in Île-de-France, near Paris), which was named after the 6th-century French monk Clodoald.
Though mostly in Stearns County, St. Cloud also extends into Benton and Sherburne counties, and straddles the Mississippi River. It is the center of a small, contiguous urban area tot...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative jobs
$35,197 to $42,714
Saint Cloud, Minnesota area prices
were up 1.3% from a year ago
were up 1.3% from a year ago