Member Services Representative jobs in San Diego, CA
Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Member Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative jobs
Member Services Representative
- Planet Fitness
-
Oceanside, CA
FULL_TIME
-
JOIN OUR TEAM!
At One World Fitness (Planet Fitness), our focus is always on doing the next right thing. This by making a positive impact in our communities to enhance people’s lives with an affordable, high-end fitness experience.” We Set the Tone” as such task requires a team of inspiring, motivated, competitive, and hardworking go-getters. As one of the fastest-growing franchises and operators of fitness centers in the United States, One World Fitness is just getting warmed up. Currently with 33 locations across the East/West Coast and expected to double the number within the next 3-4 years. We are continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future for the leadership of tomorrow.
Job Summary: Member Services Representative
(MSR) position at Planet Fitness is more than just a job, it is an opportunity for personal development, leadership, organization and to maximize your career while helping improve the lives of our members...the upbeat environment and friendships you will gain are a bonus too! Our MSR’s are the foundation of our success and are solely responsible for creating and maintaining the unmatched atmosphere that makes Planet Fitness unique in the fitness industry. While working with us you will have the opportunity to learn skills applicable to any future job, develop life-long relationships, and grow your career with the company. We believe in promoting from within and most of our managers started out in this role.
Essential Duties and Responsibilities:- Greet members, prospective members, and guests, providing an exceptional customer experience.
- Enforcing the Judgement Free zone
- Always smile and be courteous.
- Taking prospects on tours
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Help members download PF Mobile App
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Completed assigned cleaning areas.
- Promotes sales of Tanning lotions and Memberships.
- Create connections with the community!
Qualifications/Requirements- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Experience in Sales
- Punctuality and reliability are a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
- CPR Certification AED/First Aid /CPR
Physical Demands- Continual standing and walking during shift.
- Continual talking in person or on the club phone during shift.
- Must be able to occasionally lift to 50 lbs.
If you would enjoy being part of a team first performance-based company than this is the place for you! We are seeking for an asset who enjoys new challenges and lets their ambition/hard work be a factor in overcoming these. We provide all the tools, but it is about how you use them to build your success.Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
- 19 Days Ago
Member Services Representative
- Planet Fitness - North County San Diego, CA
-
Vista, CA
PART_TIME
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
- Just Posted
Member Services Representative
- Planet Fitness
-
San Marcos, CA
FULL_TIME
- JOIN OUR TEAM! At One World Fitness (Planet Fitness), our focus is always on doing the next right thing. This by making a positive impact in our communities to enhance people’s lives with an affordabl...
- 23 Days Ago
Member Services Representative
- Planet Fitness
-
Chula Vista, CA
FULL_TIME
- JOIN OUR TEAM! At One World Fitness (Planet Fitness), our focus is always on doing the next right thing. This by making a positive impact in our communities to enhance people’s lives with an affordabl...
- 26 Days Ago
Member Services Representative
- Planet Fitness
-
Lakeside, CA
FULL_TIME
- JOIN OUR TEAM! At One World Fitness (Planet Fitness), our focus is always on doing the next right thing. This by making a positive impact in our communities to enhance people’s lives with an affordabl...
- 26 Days Ago
Member Services Representative
- Planet Fitness
-
San Diego, CA
FULL_TIME
- JOIN OUR TEAM! At One World Fitness (Planet Fitness), our focus is always on doing the next right thing. This by making a positive impact in our communities to enhance people’s lives with an affordabl...
- 26 Days Ago
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0 Member Services Representative jobs found in San Diego, CA area
Member Services Representative
- Planet Fitness Inc.
-
Escondido, CA
- JOIN OUR TEAM! At One World Fitness (Planet Fitness), our focus is always on doing the next right thing. This by making ...
- 4/23/2024 12:00:00 AM
Teller/Member Services Representative- Scripps-Poway
- North Island Credit Union
-
San Diego, CA
- Overview: The Member Service Representative (MSR) is based in a branch and is responsible for providing consistently exc...
- 4/23/2024 12:00:00 AM
Senior Project Manager - Operations Services
- Qdoba Restaurant Corporation
-
San Diego, CA
- POSITION SUMMARY: We are seeking a highly skilled and experienced Senior Project Manager to join the QDOBA Operations Se...
- 4/23/2024 12:00:00 AM
Insurance Customer Service Representative
- Farmers Insurance
-
San Diego, CA
- Job Description Job Description .As a Customer Service Representative you will be responsible for providing exceptional ...
- 4/23/2024 12:00:00 AM
Member Service Rep
- Crunch
-
Oceanside, CA
- Member Service Representative - lively environment, versatile assignments, competitive atmosphere Would you like to work...
- 4/22/2024 12:00:00 AM
Membership Service Representative
- EXOS, LLC
-
San Diego, CA
- We're seeking a Member Services Representative to join our team! As our new Member Services Representative you will:Assi...
- 4/22/2024 12:00:00 AM
Customer Service Representative
- Apex Systems
-
San Diego, CA
- Customer Service Representative (Healthcare) Location: San Diego CA (on site role) Start Date 6/10/24 and 8/12/24 Shift ...
- 4/21/2024 12:00:00 AM
Member Services Representative
- Planet Fitness, Inc.
-
National City, CA
- (MSR) position at Planet Fitness is more than just a job, it is an opportunity for personal development, leadership, org...
- 4/20/2024 12:00:00 AM
About San Diego, California
According to SDSU professor emeritus Monte Marshall, San Diego Bay is "the surface expression of a north-south-trending, nested graben". The Rose Canyon and Point Loma fault zones are part of the San Andreas Fault system. About 40 miles (64 km) east of the bay are the Laguna Mountains in the Peninsular Ranges, which are part of the backbone of the American continents.
The city lies on approximately 200 deep canyons and hills separating its mesas, creating small pockets of natural open space scattered throughout the city and giving it a hilly geography. Traditionally, San Diegans have built the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative jobs
$38,338 to $46,526
San Diego, California area prices
were up 2.6% from a year ago
were up 2.6% from a year ago