Member Services Representative jobs in Springfield, OR

Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Member Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Patient Services Representative
  • GTT, LLC
  • Springfield, OR CONTRACTOR
  • Patient Services Representative /Phlebotomist
    • Contract Duration 3 Months

    Job Description:
    • The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine and for insights into life-defining health decisions.
    • The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
    • The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner.
    • The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy of patient information.

    Job Responsibilities:
    • Under the direction of the area supervisor, perform daily activities accurately and on time.
    • Maintain a safe and professional environment.
    • Patient Services Representative performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
    • Maintains required records and documentation.
    • Demonstrates organizational commitment and promotes a positive image to patients, clients, employees, and the public in general.

    Job Requirements:
    • Ability to provide quality, error-free work in a fast-paced environment.
    • Ability to work independently with minimal on-site supervision.
    • Excellent phlebotomy skills including pediatric and geriatric.
    • Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime.

    Required Education:
    • High school diploma or equivalent.
    • Medical training: medical assistant or paramedic training preferred.
    • Phlebotomy certification is preferred (Required in California, Nevada, and Washington).

    Work Experience:
    • Minimum of 6 months experience.
    • One( ) year of phlebotomy experience is preferred.
    • Customer service in a retail or service environment is preferred.
    • Keyboard/data entry experience is a must.

    Benefits:
    • Medical, Vision, and Dental Insurance Plans
    • 401k Retirement Fund

    About the Company:
    • Our client empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors, and improve healthcare management.
    • The company annually serves one in three adult Americans and half the physicians and hospitals in the United States, and their 47,000 employees understand that, in the right hands and with the right context, their diagnostic insights can inspire actions that transform lives.
    • As the world’s leading provider of diagnostic information services, this company is committed to positively impacting the communities they are a part of by promoting a healthier world, building value for all its stakeholders, and creating an inspiring and inclusive workplace. Inclusion & Diversity are woven into who they are and what they do. The company is inspired by the experiences and perspectives of its diverse employees. Diversity of thought and authentic connections empower this company to create valuable solutions and deliver inclusive care to its patients and communities.



    #gttqst
  • 10 Days Ago

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Patient Services Representative
  • Aspen Dental
  • Bend, OR FULL_TIME
  • At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive...
  • 24 Days Ago

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Fully Remote - Client Services Representative
  • Global Elite Texas
  • Bend, OR OTHER
  • Our company has moved to 100% virtual, work-from-home positions. This position allows you to build your career around your life, rather than being forced to build your life around your career!We're lo...
  • 5 Days Ago

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MEMBER SERVICE REPRESENTATIVE
  • Midstate Electric Cooperative
  • La Pine, OR FULL_TIME
  • Quote If you’re looking for challenging work, the opportunity to grow, and to improve your quality of life, then we’re looking for you! Midstate Electric is a rural electric distribution cooperative l...
  • Just Posted

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Patient Services Representative II (PSR II)
  • Aviva Health
  • Roseburg, OR FULL_TIME
  • WHO WE ARE: Aviva Health is a dynamic and mission-driven federally qualified health center (FQHC). Committed to providing comprehensive and compassionate healthcare services, Aviva Health offers a hol...
  • 2 Days Ago

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PATIENT SERVICES REPRESENTATIVE I (PSR I)
  • Aviva Health
  • Roseburg, OR FULL_TIME
  • POSITION PURPOSE: Under the supervision of the Manager or Supervisor, a PSR I is responsible for answering incoming calls to the Clinic. Must have good telephone demeanor, good written and verbal comm...
  • 4 Days Ago

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0 Member Services Representative jobs found in Springfield, OR area

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Booking Coordinator (REMOTE)
  • Feyer&Associates
  • Eugene, OR
  • We are seeking a motivated and detail-oriented Remote Booking Coordinator to join our dynamic team. As a Remote Booking ...
  • 4/17/2024 12:00:00 AM

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Health Service Representative II
  • PacificSource Administrators, Inc.
  • Springfield, OR
  • *Join PacificSource and help our members access quality, affordable care!* **PacificSource is an equal opportunity emplo...
  • 4/16/2024 12:00:00 AM

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Customer Service Dental Representative
  • PacificSource Administrators, Inc.
  • Springfield, OR
  • Job Details, Customer Service Dental Representative **Customer Service Dental Representative** **Customer Service Dental...
  • 4/16/2024 12:00:00 AM

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Individual Service Representative/Trainer
  • PacificSource Administrators, Inc.
  • Springfield, OR
  • *Join PacificSource and help our members access quality, affordable care!* **PacificSource is an equal opportunity emplo...
  • 4/16/2024 12:00:00 AM

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Client Service Associate - Eugene, OR
  • Merriman
  • Eugene, OR
  • Merriman is searching for an exceptional person to join our team as a Client Services Associate. The person filling this...
  • 4/16/2024 12:00:00 AM

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Customer Service Representative
  • Walmart
  • Eugene, OR
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/14/2024 12:00:00 AM

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Client Advisor
  • Dental Sleep Profits
  • Eugene, OR
  • Job Description Job Description VIDEO MESSAGE FROM OUR CEO: Why We Do What We Do! >> https://go.dentalsleepprofits.com/j...
  • 4/13/2024 12:00:00 AM

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Bilingual Customer Service Specialist (Spanish)
  • Sherwin-Williams
  • Eugene, OR
  • Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their que...
  • 3/18/2024 12:00:00 AM

Springfield is a city in Lane County, Oregon, United States. Located in the Southern Willamette Valley, it is within the Eugene-Springfield Metropolitan Statistical Area. Separated from Eugene to the west, mainly by Interstate 5, Springfield is the second-most populous city in the metropolitan area after Eugene. As of the 2010 census, the city has a total population of 59,403. The Briggs family first settled the Springfield area, arriving in 1848. The community was incorporated as a city in 1885. The city was named after a natural spring located in a field or prairie within the current city bo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative jobs
$35,625 to $43,234
Springfield, Oregon area prices
were up 2.5% from a year ago