Member Services Representative, Sr. jobs in Amarillo, TX

Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Inside Sales Representative
  • Association Member Benefits Advisors
  • Amarillo, TX FULL_TIME
  • About Our Company
    Association Member Benefits Advisors (AMBA) is a national full-service insurance agency that provides much-needed insurance coverage to retired and active educators, police, firefighters, state, city, and municipal workers. Our insurance agents help some of our most selfless servants secure the retirement they deserve. We work to protect the financial well-being of retirees while preserving the quality of life for them and the people they love.

    AMBA Inside Sales Benefits Representatives engage members and policyholders from some of the largest retired public employee associations in the nation. The Benefits Representative role provides presentations by phone on product details and facilitates phone enrollment of members into these programs. No Cold Calls!

    Over 400 associations across all 50 states exclusively endorse AMBA to provide benefits to their members. Some of these associations include the Texas Retired Teachers Association, Georgia Retired Educators Association, Illinois Retired Teachers Association, North Carolina Retired Governmental Employees Association, and the California Retired Teachers Association.

    Through our exclusive endorsements, we gain direct access to their members, and our in-house Marketing team generates thousands of qualified leads that we provide to our agents at no cost.

    • Every advisor has their own aspirations, and you can achieve them here at AMBA with our proven systems and processes.
    • A structured setting for sales professionals with support systems and coaching, technology, and training at no cost to you

    Your Day To Day

    • Enhance brand through excellent, courteous, and professional communication while maintaining the utmost quality standards as required
    • Make 70 calls per day to members and policyholders to engage in additional benefit opportunities and handle inbound call volume as needed
    • Use a consultative approach to sell needs-based L&H insurance products to public service employees and help them choose benefits to secure their financial future
    • Provide a best-in-class member experience when answering questions regarding existing policies or other sales & service-related inquiries

    We Encourage You To Apply If You Have

    • 2 years Call Center or Insurance Sales Experience
    • Strong communication skills, including the demonstrated ability to speak, listen and write effectively (i.e., strong verbal, written, and interpersonal skills)
    • Able to navigate efficiently within a variety of technology platforms and record all activities/call summaries for historical purposes
    • Experience working with Salesforce.com or similar CRM
    • Enthusiasm for learning and ability to learn through virtual and in-person formats
    • Motivated, results-driven, optimistic team builders with exceptional interpersonal skills
    • A commitment to excellence in all that you do

    Perks & Comp

    • Compensation is via hourly pay and monthly bonuses. Target total compensation, upon meeting minimum requirements, is $50,000-$60,000 in the first year for average producing reps.
    • Top established team members are earning over $100,000 annually
    • Medical benefits, dental, vision, life insurance, and long-term disability
    • 401K
    • PTO and employee holidays
    • Rapidly growing company with room for advancement. We promote from within


    Other Details of the Job


    Hourly Rate: $14

    Schedule:

    8 hour shifts
    Monday to Friday

    #LI-remote

  • 1 Month Ago

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Member Services Representative
  • Planet Fitness - United FP Management, LLC
  • Amarillo, TX FULL_TIME
  • THE PLANET FITNESS MISSIONWe at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active...
  • Just Posted

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Member Services Representative
  • Planet Fitness (United PF Partners)
  • Amarillo, TX FULL_TIME
  • THE PLANET FITNESS MISSIONWe at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active...
  • 8 Days Ago

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Future Opening: Member Services Representative
  • Planet Fitness - United FP Management, LLC
  • Amarillo, TX FULL_TIME
  • THE PLANET FITNESS MISSIONWe at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active...
  • 1 Day Ago

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Sr. Spclst-Community Advocate
  • Windstream Services, LLC
  • Dumas, TX FULL_TIME
  • What You’ll Do: You will ignite new sales opportunities and facilitate upgrades by actively engaging in community outreach. Your expertise will allow you to serve as a consultant, identifying and meet...
  • 9 Days Ago

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Sr. Ultrasound Tech / Radiology /prn
  • Universal Health Services, Inc.
  • Amarillo, TX FULL_TIME
  • Responsibilities Northwest Texas Healthcare System is a 495 bed system serving the city of Amarillo and thesurrounding region. We offer the ideal combination of traditional values and the most advance...
  • 1 Month Ago

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0 Member Services Representative, Sr. jobs found in Amarillo, TX area

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Collections Representative (Work From Home in TX- Fully Remote)
  • E - Center Business Sales
  • Amarillo, TX
  • Job Description Job Description ** Full time, Work From Home ** ** This position is only available to a candidate who wo...
  • 4/24/2024 12:00:00 AM

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Front Desk Agent - PART TIME
  • Courtyard Amarillo Downtown
  • Amarillo, TX
  • Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest servic...
  • 4/24/2024 12:00:00 AM

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Mobile Associate, Store-in-Store - Retail Sales
  • T-Mobile
  • Amarillo, TX
  • Be unstoppable with us! T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entir...
  • 4/23/2024 12:00:00 AM

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Territory Manager
  • OneCoast
  • Amarillo, TX
  • OneCoast is a national sales and marketing organization in the wholesale gift, fashion, home and accessory industries. W...
  • 4/23/2024 12:00:00 AM

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Account Executive
  • Aspire Partners USA
  • Amarillo, TX
  • Aspire Partners seeks current or former Business Professionals, Executives, B2B Sales reps, Finance executives, CFOs, CO...
  • 4/23/2024 12:00:00 AM

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Customer Service Associate
  • Raising Cane's Chicken Fingers
  • Amarillo, TX
  • **Customer Service Associate** Amarillo, Texas **BENEFITS** **Voluntary** * Dental * Vision * Supplemental Life Insuranc...
  • 4/22/2024 12:00:00 AM

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CDL-A Truck Drivers - Delivery
  • Core-Mark
  • Amarillo, TX
  • Company Description Core-Mark, a Performance Food Group Company, is part of a Fortune 150 company that continues to grow...
  • 4/22/2024 12:00:00 AM

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Pharmacy Tech Mail Order
  • Maxor National Pharmacy Services, LLC
  • Amarillo, TX
  • Overview: Maxor National Pharmacy Services is currently seeking an Mail Order Pharmacy Technician to join our growing Op...
  • 4/21/2024 12:00:00 AM

Amarillo (/ˌæməˈrɪloʊ/ AM-ə-RIL-oh) is the 14th-most populous city in the state of Texas, United States. It is also the largest city in the Texas Panhandle, and the seat of Potter County. A portion of the city extends into Randall County. The estimated population was 199,826 as of 2017. The Amarillo metropolitan area has an estimated population of 276,020 in four counties as of 2017. The metro population is projected to surpass 310,000 in 2020. Amarillo, originally named Oneida, is situated in the Llano Estacado region. The availability of the railroad and freight service provided by the Fort ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative, Sr. jobs
$43,213 to $54,068
Amarillo, Texas area prices
were up 1.2% from a year ago

Member Services Representative, Sr. in Memphis, TN
The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting the products and services of the credit union.
December 24, 2019
Member Services Representative, Sr. in Manchester, NH
Customer Service Representatives interface with customers via inbound calls and/or the Internet for the purpose of resolving routine problems with products or services, specifically insurance plans.
February 13, 2020
Delivers best service possible to members when they have requests or queries, always looking for ways to improve our service to them.
January 15, 2020
Member Services Representative, Sr. in Killeen, TX
Provides such member services as opening new accounts, ordering checks, ATM maintenance, corrections, etc.
February 23, 2020