Member Services Representative, Sr. jobs in Beaumont, TX

Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Member Services Representative
  • Crunch Fitness UDT
  • Beaumont, TX FULL_TIME
  • MEMBER SERVICES REPRESENTATIVE

    Are you an outgoing and friendly person who enjoys a fast-paced high-volume environment? Do you have exceptional customer service skills?

    Welcome to Crunch Fitness. Our legacy began in a modest New York City basement in 1989 as a welcoming place for a diverse group of people to get fit. Today, we’re rapidly expanding 50 locations across Texas, and we’re hiring member service representatives to join the journey and grow into future Managing Partners.


    OUR PURPOSE: Enrich the lives of others through the power of well-being. OUR VISION: Be the best place to work and work out. OUR VALUES: Work Hard. Have Fun. Make History.

    Here’s what we need:
    • A high-energy individual with top-notch customer service skills to serve members and guests.
    Here’s what you’re responsible for:
    • Providing exceptional member and guest experience, ensuring facility cleanliness, and achieving sales targets.
    Here’s what you’ll be doing:
    • Greeting all members & guests with a smile
    • Assist with membership and retail product sales
    • Promote membership privileges including tanning, group fitness, small group training and childcare
    • Check in all members and guests in accordance with company procedures
    • Answers phones in a courteous, helpful, professional manner
    • Facilitates all member requests or forwards to a manager
    • Maintains a professional and courteous disposition
    • Knows club facility, services, and schedules
    • Maintains a clean and organized work area
    • Performs opening and closing duties
    Who you are:
    • You are professional and courteous
    • Strives to execute at a level to exceed performance expectations
    • Superior communicator who energizes others
    • Proficient reading and writing skills
    • Strong customer service orientation
    • Demonstrates knowledge of the Crunch brand and offerings
    • Maintains friendly and helpful attitude to all club staff, members, and guests

    Your skills, education, and experience:
    • Business experience in a service-oriented environment is desirable
    • On the job training is provided
    • CPR/AED certified or can complete within 30 days from hire
    Physical Demands:

    This is a physical role requiring the employee to frequently lift and/or move up to 50 pounds and may require standing or bending for prolonged work hours.

    What we provide:
    • On the job training
    • Hourly rate $10 - $12/hour
    • Part-time and full-time positions are available
    • Full time employees are eligible for health benefits plan
    • Paid Time Off (PTO) benefit
    • Ongoing education and learning
  • 2 Days Ago

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Member Services Representative
  • Planet Fitness - United FP Management, LLC
  • Beaumont, TX PART_TIME
  • THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, activ...
  • 2 Days Ago

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Member Services Representative
  • Planet Fitness - United FP Management, LLC
  • Orange, TX PART_TIME
  • THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, activ...
  • 1 Day Ago

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Member Services Representative - Overnight
  • Crunch Fitness - Undefeated Tribe LLC
  • Beaumont, TX FULL_TIME
  • Who We Are: Welcome to the Crunch Fitness Austin! Our mission is to enrich the lives of others through the power of well-being. As a Crunch Fitness franchisee, we believe in the Company philosophy of ...
  • 2 Days Ago

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Member Services Representative
  • Planet Fitness (United PF Partners)
  • Beaumont, TX PART_TIME
  • THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, activ...
  • 8 Days Ago

C
Member Services Representative
  • Crunch Fitness - Undefeated Tribe LLC
  • Beaumont, TX FULL_TIME
  • Who We Are: Welcome to the Crunch Fitness Austin! Our mission is to enrich the lives of others through the power of well-being. As a Crunch Fitness franchisee, we believe in the Company philosophy of ...
  • 9 Days Ago

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0 Member Services Representative, Sr. jobs found in Beaumont, TX area

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FT Enrollment Services Rep - Work From Home>
  • Molina Healthcare Services
  • Beaumont, TX
  • [Call Center / Customer Service / Remote] - Anywhere in the U.S. / Up to $26.42 per hour / Competitive benefits - As an ...
  • 3/28/2024 12:00:00 AM

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FT Enrollment Services Rep - Work From Home>
  • Molina Healthcare Services
  • Vidor, TX
  • [Call Center / Customer Service / Remote] - Anywhere in the U.S. / Up to $26.42 per hour / Competitive benefits - As an ...
  • 3/28/2024 12:00:00 AM

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FT Lifeforce: Customer Experience Associate (Work From Home)>
  • M13
  • Port Arthur, TX
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $45K per year / Healthcare, Dental & Vision / Weekend & Hol...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Garner Health
  • Vidor, TX
  • [Member Service / Remote] - Anywhere in U.S. / Up to $19 per hour - As a Customer Service Rep you'll: Become an expert o...
  • 3/27/2024 12:00:00 AM

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Overnight Member Services Rep + Custodian
  • Planet Fitness
  • Beaumont, TX
  • Title: Overnight Member Services Rep Custodian Department: OperationsReports to: Club Manager FLSA: Non-Exempt If you wo...
  • 3/26/2024 12:00:00 AM

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Patient Engagement Representative
  • Script Care LTD
  • Beaumont, TX
  • Job Description Job Description PURPOSE OF THE ROLE As a Patient Engagement Representative at our mail order pharmacy, y...
  • 3/26/2024 12:00:00 AM

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Member Services Representative
  • Planet Fitness
  • Groves, TX
  • THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean an...
  • 3/24/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Garner Health
  • Beaumont, TX
  • [Member Service / Remote] - Anywhere in U.S. / Up to $19 per hour - As a Customer Service Rep you'll: Become an expert o...
  • 3/24/2024 12:00:00 AM

Beaumont (/ˈboʊmɒnt/ BOH-mont) is a city in and the county seat of Jefferson County, Texas, in the United States, within the Beaumont–Port Arthur Metropolitan Statistical Area. Located in Southeast Texas on the Neches River about 85 miles (137 km) east of Houston (city center to city center), Beaumont had a population of 117,267 at the time of the 2010 census, making it the thirtieth-most populous city in the state of Texas. Beaumont was founded as a town in 1835. The early European–American settlement had an economy based on the development of lumber, farming, and port industries. In 1892, Jo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative, Sr. jobs
$46,012 to $57,574
Beaumont, Texas area prices
were up 1.2% from a year ago

Member Services Representative, Sr. in Memphis, TN
The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting the products and services of the credit union.
December 24, 2019
Member Services Representative, Sr. in Manchester, NH
Customer Service Representatives interface with customers via inbound calls and/or the Internet for the purpose of resolving routine problems with products or services, specifically insurance plans.
February 13, 2020
Delivers best service possible to members when they have requests or queries, always looking for ways to improve our service to them.
January 15, 2020
Member Services Representative, Sr. in Killeen, TX
Provides such member services as opening new accounts, ordering checks, ATM maintenance, corrections, etc.
February 23, 2020