Member Services Representative, Sr. jobs in Chattanooga, TN
Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative, Sr. jobs
Member Services Representative
- Tri PF LLC
-
Dalton, GA
PART_TIME
-
Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
- 15 Days Ago
Member Services Representative Overnight
- Planet Fitness - Excel Fitness
-
Dalton, GA
FULL_TIME
- Grow with us! We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90 clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90 locations in 6 stat...
- 1 Day Ago
Member Services Representative-Overnight
- PINNACLE FIT CLUBS LLC
-
Calhoun, GA
OTHER
- Job Details Level: Entry Job Location: Calhoun Fitness LLC - Calhoun, GA Position Type: Full Time Salary Range: Undisclosed Job Shift: 3rd Shift Job Category: Customer Service OVERNIGHTThe Member Serv...
- 18 Days Ago
Member Services Representative
- Crunch Fitness - Hendersonville
-
Hixson, TN
PART_TIME
- Reports to:Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills: Strong customer service skills Responsibilities: Membership Sales Greet all mem...
- 27 Days Ago
Member Services Representative
- PINNACLE FIT CLUBS LLC
-
Calhoun, GA
OTHER
- Job Details Level: Entry Job Location: Calhoun Fitness LLC - Calhoun, GA Position Type: Part Time Salary Range: Undisclosed Job Shift: 2nd Shift CLOSERS- F-SThe Member Services Representative will be ...
- 1 Month Ago
Member Services Representative
- Planet Fitness - Excel Fitness
-
Dalton, GA
PART_TIME
- Grow with us! We’re Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90 clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90 locations in 6 state...
- 2 Months Ago
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0 Member Services Representative, Sr. jobs found in Chattanooga, TN area
Member Service Representative
- AgGeorgia Farm Credit
-
Chatsworth, GA
- Job Description Spring into your new career with us! Apply for our Member Service Representative opening today! At AgGeo...
- 4/19/2024 12:00:00 AM
Patient Service Representative - Erlanger Medical Group - Full-time
- Erlanger Health
-
Chattanooga, TN
- Erlanger Medical Group is comprised of 50 locations in the Chattanooga and surrounding regions and employs over 500 prov...
- 4/19/2024 12:00:00 AM
Personal Agent - Full Time FLEX
- TENNESSEE VALLEY FEDERAL CREDIT UNI
-
Chattanooga, TN
- Job Details Level Entry Job Location Corporate Headquarters - Chattanooga, TN Position Type Full Time Education Level Hi...
- 4/19/2024 12:00:00 AM
Patient Service Representative
- HCA
-
Chattanooga, TN
- Introduction Do you want to join an organization that invests in you as a(an) Patient Service Representative? At Parkrid...
- 4/19/2024 12:00:00 AM
Part Time Customer Service Associate
- ZIPS CAR WASH
-
Chattanooga, TN
- Job Details Job Location TNCHA Hwy58 - Chattanooga, TN Position Type Part Time Education Level High School Salary Range ...
- 4/19/2024 12:00:00 AM
Customer Service Representative - Work From Home>
- Healthon
-
Rossville, GA
- [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
- 4/19/2024 12:00:00 AM
Assistant Food Service Manager
- Food City
-
Chattanooga, TN
- About the Job: As a key member of the store management team, the responsibilities of the Assistant Food Service Manager ...
- 4/17/2024 12:00:00 AM
Member Services Representative
- Crunch Fitness
-
Hixson, TN
- Description Are you seeking a career opportunity in one of the fastest-growing fitness clubs? Crunch Fitness is now acce...
- 4/16/2024 12:00:00 AM
About Chattanooga, Tennessee
According to the United States Census Bureau, the city has a total area of 144.6 square miles (374.4 km2), of which 137.1 square miles (355.2 km2) are land and 7.4 square miles (19.2 km2), or 5.12%, are water. The most prominent natural features in and around Chattanooga are the Tennessee River and the surrounding mountains. The city is nestled between the southwestern Ridge-and-valley Appalachians and the foot of Walden's Ridge; the river separates the ridge from the western side of downtown. Several miles east, the city is bisected by Missionary Ridge.
The Tennessee River is impounded by th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative, Sr. jobs
$43,213 to $54,068
Chattanooga, Tennessee area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Member Services Representative, Sr. do?
Member Services Representative, Sr. in Memphis, TN
The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting the products and services of the credit union.
December 24, 2019
Member Services Representative, Sr. in Manchester, NH
Customer Service Representatives interface with customers via inbound calls and/or the Internet for the purpose of resolving routine problems with products or services, specifically insurance plans.
February 13, 2020
Delivers best service possible to members when they have requests or queries, always looking for ways to improve our service to them.
January 15, 2020
Member Services Representative, Sr. in Killeen, TX
Provides such member services as opening new accounts, ordering checks, ATM maintenance, corrections, etc.
February 23, 2020