Member Services Representative, Sr. jobs in Chillicothe, OH
Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative, Sr. jobs
Member Services Representative
- Planet Fitness
-
Circleville, OH
PART_TIME
-
Job SummaryThe Member Services Representative (Mon-Fri 2pm-10pm) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
Physical Demands- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occassionally lift up to 50 lbs
- 1 Month Ago
Member Services Representative Weekday Opener
- Planet Fitness
-
Circleville, OH
PART_TIME
- Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective mem...
- Just Posted
Member Services Rep Floater
- Planet Fitness - Fitton Clubs
-
Chillicothe, OH
FULL_TIME
- Benefits: Paid time off Position: Member Services Rep - Floater We are searching for a motivated Member Services Representative to join our team! BILINGUAL English/Spanish are encouraged to apply! As ...
- 1 Month Ago
Customer Service Representative
- Genesis Respiratory Services
-
Waverly, OH
FULL_TIME
- Looking for an energetic, self motivated Customer Service Representative; F/T, with benefits, 8:30-5 Monday - Friday, day shift. The Customer Service Representative must have great communication and c...
- 13 Days Ago
Customer Financial Services Representative - Account Setup
- Rocky Brands Career Opportunities
-
Nelsonville, OH
FULL_TIME
- Essential Duties and Responsibilities To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individ...
- Just Posted
Member Services Rep Full Time Overnight
- Planet Fitness - Fitton Clubs
-
Chillicothe, OH
FULL_TIME
- Position: Member Services Rep - Full Time - Overnight We are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing ...
- 21 Days Ago
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0 Member Services Representative, Sr. jobs found in Chillicothe, OH area
About Chillicothe, Ohio
Chillicothe (/ˌtʃɪlɪˈkɒθi/ CHIL-i-KOTH-ee) is a city in and the county seat of Ross County, Ohio, United States. Located along the Scioto River 45 miles south of Columbus, Chillicothe was the first and third capital of Ohio.
It is the only city in Ross County and the center of the Chillicothe Micropolitan Statistical Area (as defined by the United States Census Bureau in 2003). The population was 21,901 at the 2010 census. Chillicothe is a designated Tree City USA by the National Arbor Day Foundation.
Chillicothe is located at 39°20′11″N 82°59′2″W / 39.33639°N 82.98389°W / 39.33639; -82.983...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative, Sr. jobs
$43,973 to $55,019
Chillicothe, Ohio area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Member Services Representative, Sr. do?
Member Services Representative, Sr. in Memphis, TN
The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting the products and services of the credit union.
December 24, 2019
Member Services Representative, Sr. in Manchester, NH
Customer Service Representatives interface with customers via inbound calls and/or the Internet for the purpose of resolving routine problems with products or services, specifically insurance plans.
February 13, 2020
Delivers best service possible to members when they have requests or queries, always looking for ways to improve our service to them.
January 15, 2020
Member Services Representative, Sr. in Killeen, TX
Provides such member services as opening new accounts, ordering checks, ATM maintenance, corrections, etc.
February 23, 2020