Member Services Representative, Sr. jobs in Columbus, GA
Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative, Sr. jobs
Member Services Representative
- Planet Fitness
-
La Grange, GA
FULL_TIME
-
Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
Physical Demands- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occassionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
- 22 Days Ago
Member Services Representative /Weekends
- Planet Fitness
-
La Grange, GA
PART_TIME
- We need a dependable person, who can work Saturdays and Sundays only . Its a part-time position! Will discuss hours in interview!
- 22 Days Ago
Member Services Representative
- Crunch Fitness
-
Columbus, GA
PART_TIME
- The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and...
- 23 Days Ago
Sales Representative
- Alfa Insurance Sales Representative
-
Phenix, AL
FULL_TIME
- Benefits/Perks Annual incentive reward trip for top performers to beautiful destinations in the southeast Opportunity for annual performance bonus Discounts on your auto insurance (underwriting approv...
- 20 Days Ago
Sr. Financial Analyst- Physician Services
- St. Francis-Emory Healthcare
-
Columbus, GA
OTHER
- Description· Administers the general accounting, financial, and statistical reporting functions of the Medical Group in accordance with established policies and accounting procedures. · Administers th...
- 28 Days Ago
Sr. Survey Technician
- Join Our Team - EMC Engineering Services
-
Columbus, GA
FULL_TIME
- Job Title Sr. Survey Technician Location Columbus - Columbus, GA 31907 US (Primary) Education High School Category Surveying Job Type Full-time Travel Some Travel Required Job Description The SENIOR S...
- 1 Month Ago
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0 Member Services Representative, Sr. jobs found in Columbus, GA area
Customer Service Representative
- Walmart
-
Phenix City, AL
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/19/2024 12:00:00 AM
Donor Door Greeter
- Goodwill Industries of the Southern Rivers
-
Columbus, GA
- Our retail store provides the fuel, the face, and the gateway to all the awesome services we provide for individuals, fa...
- 4/19/2024 12:00:00 AM
Customer Service Representative - Work From Home>
- Healthon
-
Columbus, GA
- [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
- 4/19/2024 12:00:00 AM
Customer Service Representative
- Walmart
-
Midland, GA
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/19/2024 12:00:00 AM
Service Advisor
- Camping World
-
Salem, AL
- Job Description Camping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is Ame...
- 4/19/2024 12:00:00 AM
ADC - Donor Door Greeter
- Goodwill Southern Rivers
-
Phenix City, AL
- Our retail store provides the fuel, the face, and the gateway to all the awesome services we provide for individuals, fa...
- 4/18/2024 12:00:00 AM
Member Services Representative
- Crunch Fitness
-
Columbus, GA
- Description The Member Services Representative (MSR) is the first and last interaction our members have at our facilitie...
- 4/16/2024 12:00:00 AM
Customer Service Representative
- Concentrix Corporation
-
Columbus, GA
- **Welcome to Concentrix! Please select your location so you can see relevant content for your country.** Careers **Custo...
- 4/15/2024 12:00:00 AM
About Columbus, Georgia
Columbus is one of Georgia's three Fall Line Cities, along with Augusta and Macon. The Fall Line is where the hilly lands of the Piedmont plateau meet the flat terrain of the coastal plain. As such, Columbus has a varied landscape of rolling hills on the north side and flat plains on the south. The fall line causes rivers in the area to decline rapidly towards sea level. Textile mills were established here in the 19th and early 20th centuries to take advantage of the water power from the falls. Columbus was developed along the Chattahoochee River.
Interstate 185 runs east of the city, with acc...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative, Sr. jobs
$42,262 to $52,878
Columbus, Georgia area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Member Services Representative, Sr. do?
Member Services Representative, Sr. in Memphis, TN
The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting the products and services of the credit union.
December 24, 2019
Member Services Representative, Sr. in Manchester, NH
Customer Service Representatives interface with customers via inbound calls and/or the Internet for the purpose of resolving routine problems with products or services, specifically insurance plans.
February 13, 2020
Delivers best service possible to members when they have requests or queries, always looking for ways to improve our service to them.
January 15, 2020
Member Services Representative, Sr. in Killeen, TX
Provides such member services as opening new accounts, ordering checks, ATM maintenance, corrections, etc.
February 23, 2020