Member Services Representative, Sr. jobs in Evansville, IN
Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative, Sr. jobs
Member Services Representative
- Planet Fitness - Glow Brands
-
Evansville, IN
PART_TIME
-
Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 16 years of age or older.
Physical Demands- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
- Just Posted
Member Services Representative
- Crunch Fitness
-
Evansville, IN
PART_TIME
- The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and...
- 2 Days Ago
Member Services Representative
- Planet Fitness - Glow Brands
-
Henderson, KY
PART_TIME
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
- 11 Days Ago
Member Services Representative
- PINNACLE FIT CLUBS LLC
-
Marion, IL
OTHER
- Job Details Level: Entry Job Location: Marion Fitness LLC - Marion, IL Position Type: Full-Time/Part-Time Salary Range: Undisclosed Job Shift: 3rd Shift Job Category: Customer Service DescriptionThe M...
- 26 Days Ago
Overnight Member Services Representative
- Crunch Fitness
-
Evansville, IN
PART_TIME
- The Overnight Member Services Representative (OMSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The OMSR handles all preliminary guest q...
- 1 Month Ago
Member Services Representative
- Planet Fitness - Glow Brands
-
Owensboro, KY
PART_TIME
- Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective mem...
- 2 Months Ago
Filters
- Current Active Filter
- Evansville, IN
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Member Services Representative, Sr. jobs found in Evansville, IN area
PT Customer Service Representative - Work From Home>
- Time4Learning
-
Evansville, IN
- [Customer Support / Fully Remote] - Anywhere in U.S. / Competitive pay / Ability to work east coast hours - As a Custome...
- 4/26/2024 12:00:00 AM
Customer Service Advisor - Evansville, IN
- Stonebriar Auto Services LLC
-
Evansville, IN
- We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Adviso...
- 4/26/2024 12:00:00 AM
Customer Service Representative - Work From Home>
- Healthon
-
Henderson, KY
- [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
- 4/24/2024 12:00:00 AM
Customer Service Representative
- Walmart
-
Boonville, IN
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/24/2024 12:00:00 AM
Customer Service Specialist
- Onemain Financial
-
Evansville, IN
- Customer Service Specialist (Intermediate) As a Customer Service Specialist, you will become an integral part of our qua...
- 4/23/2024 12:00:00 AM
Customer Service Representative
- AT&T
-
Evansville, IN
- **Job Description:** **Dont miss this rare opportunity to jump-start your sales career. Interview with us in person at o...
- 4/22/2024 12:00:00 AM
Patient Service Representative
- Midwest Dental Group
-
Evansville, IN
- X Patient Service Representative Position in Evansville, IN **Patient Service Representative Position in Evansville, IN*...
- 4/22/2024 12:00:00 AM
Route Service Representative - UniFirst
- UniFirst
-
Evansville, IN
- Join UniFirst, one of the largest and fastest growing companies in the $18 billion-dollar uniform and garment services i...
- 4/18/2024 12:00:00 AM
About Evansville, Indiana
Evansville is a city and the county seat of Vanderburgh County, Indiana, United States. The population was 117,429 at the 2010 census, making it the state's third-most populous city after Indianapolis and Fort Wayne, the largest city in Southern Indiana, and the 232nd-most populous city in the United States. It is the commercial, medical, and cultural hub of Southwestern Indiana and the Illinois-Indiana-Kentucky tri-state area, home to over 911,000 people. The 38th parallel crosses the north side of the city and is marked on Interstate 69.
Situated on an oxbow in the Ohio River, the city is of...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative, Sr. jobs
$45,067 to $56,387
Evansville, Indiana area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Member Services Representative, Sr. do?
Member Services Representative, Sr. in Memphis, TN
The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting the products and services of the credit union.
December 24, 2019
Member Services Representative, Sr. in Manchester, NH
Customer Service Representatives interface with customers via inbound calls and/or the Internet for the purpose of resolving routine problems with products or services, specifically insurance plans.
February 13, 2020
Delivers best service possible to members when they have requests or queries, always looking for ways to improve our service to them.
January 15, 2020
Member Services Representative, Sr. in Killeen, TX
Provides such member services as opening new accounts, ordering checks, ATM maintenance, corrections, etc.
February 23, 2020