Member Services Representative, Sr. jobs in Everett, WA
Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative, Sr. jobs
Member Services Representative
- Planet Fitness - The Core Group
-
Marysville, WA
PART_TIME
-
Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
Physical Demands- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
Benefit BasicsAll staff will also receive a free Black Card membership after 90 days of employmentAs a Core Development and Management employee you are eligible for benefits if you are regularly scheduled and work at least 30 hours per week. Benefits are effective on the first of the month following the date of hire. Benefit offerings include Medical options, Dental, Vision, Flexible Spending Accounts, 401k with company contribution, paid vacation time plus additional ancillary benefits like access to Pet Insurance and Aflac. - 2 Months Ago
Community Liaison - Island County
- Office of U.S. Representative Rick Larsen
-
Everett, WA
FULL_TIME
- Community Liaison – Island County U.S. Rep. Rick Larsen Everett Office Summary: The Island County Community Liaison serves as Rep. Larsen’s representative to Whidbey and Camano islands. As part of our...
- 22 Days Ago
Sr. Personal Financial Representative
- GESA CREDIT UNION
-
Lake Stevens, WA
OTHER
- Job Details Level: Senior Job Location: Lake Stevens - Lake Stevens, WA Position Type: Full Time - Hourly Education Level: High School Salary Range: $21.93 - $32.90 Hourly Job Shift: Day DescriptionTa...
- 12 Days Ago
Merchant Services Sales Representative
- Coastal Community Bank
-
Everett, WA
FULL_TIME
- DescriptionABOUT USCoastal Community Bank is a little bit of banking and a little bit of tech-ing. The people at Coastal don't just help people with their banking; they help reshape how banking techno...
- 1 Day Ago
Patient Services Representative
- GTT, LLC
-
Lynnwood, WA
CONTRACTOR
- Patient Services Representative /Phlebotomist Contract Duration 6 Months Pay range - $20 to $22/hr Job Description: The Patient Services Representative I (PSR I) represents the face of the company to ...
- 20 Days Ago
Client Services Representative
- Ethos Veterinary Health
-
Lynnwood, WA
FULL_TIME
- Job Description CLIENT SERVICES REPRESENTATIVE Job Summary The Client Services Specialist is an invaluable member of the hospital team who works directly with a Hospital Manager and supporting medical...
- 1 Month Ago
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0 Member Services Representative, Sr. jobs found in Everett, WA area
Executive Director Assisted Living (Hiring Ahead for Market)
- Brookdale Senior Living
-
Everett, WA
- Overview Brookdale is hiring in advance for our next ED opportunity in the Seattle/Everett market! We're looking for a s...
- 4/19/2024 12:00:00 AM
Customer Service Representative - Work From Home>
- Healthon
-
Marysville, WA
- [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
- 4/19/2024 12:00:00 AM
Courtesy Clerk/Grocery Bagger
- Kroger
-
Bothell, WA
- Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and...
- 4/19/2024 12:00:00 AM
Client Service Representative CSR
- VCA Animal Hospitals
-
Lynnwood, WA
- If you are interested in a career in the field of veterinary medicine or veterinary business operations, this is an exce...
- 4/19/2024 12:00:00 AM
Customer Service Representative
- Walmart
-
Bothell, WA
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/19/2024 12:00:00 AM
Animal Care and Customer Service Assistant
- City of Everett, WA
-
Everett, WA
- Salary: $4,229.00 - $5,136.00 Monthly Location : Everett, WA Job Type: Full Time Job Number: A24028 Department: Animal S...
- 4/18/2024 12:00:00 AM
Cashier/Parking Lot Attendant
- Reef Technology Inc.
-
Everett, WA
- ** Cashier/Parking Lot Attendant** * 11367 * Everett, Washington, United States * Parking Team * Full-Time **Who Youll W...
- 4/17/2024 12:00:00 AM
Parts Advisor - Lynnwood, WA>
- Tesla, Inc.
-
Lynnwood, WA
- Tesla, Inc. - Supply Chain [Auto Service Technician] As a Parts Advisor at Tesla, Inc., you'll: Obtain parts from distri...
- 4/17/2024 12:00:00 AM
About Everett, Washington
Everett is the county seat of and the largest city in Snohomish County, Washington, United States. It is located 25 miles (40 km) north of Seattle and is one of the main cities in the metropolitan area and Puget Sound region. Everett is the seventh-largest city in Washington state and had a total population of 103,019 at the 2010 census. The city is located at the mouth of the Snohomish River along Port Gardner Bay, an inlet of Possession Sound (itself part of Puget Sound).
American settlement on the Everett peninsula began in the 1860s, with several sawmills built to serve the area's growing ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative, Sr. jobs
$51,532 to $64,477
Everett, Washington area prices
were up 2.9% from a year ago
were up 2.9% from a year ago
What does a Member Services Representative, Sr. do?
Member Services Representative, Sr. in Memphis, TN
The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting the products and services of the credit union.
December 24, 2019
Member Services Representative, Sr. in Manchester, NH
Customer Service Representatives interface with customers via inbound calls and/or the Internet for the purpose of resolving routine problems with products or services, specifically insurance plans.
February 13, 2020
Delivers best service possible to members when they have requests or queries, always looking for ways to improve our service to them.
January 15, 2020
Member Services Representative, Sr. in Killeen, TX
Provides such member services as opening new accounts, ordering checks, ATM maintenance, corrections, etc.
February 23, 2020