Member Services Representative, Sr. jobs in Florence, AL

Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Member Services Representative
  • Crunch Fitness - Florence / Decatur, Al
  • FLORENCE, AL PART_TIME
  • Reports to:

    • Manager
     

    Requirements: 

    • Fluent in English
    • Proficient reading and writing skills
    • Computer Skills
     

    Special Skills: 

    • Strong customer service skills
     

    Responsibilities: 

    • Membership Sales
    • Greet all members & guests with a smile and wish them well as they exit the club
    • Check in all members and guests in accordance with company procedures
    • Facilitate any messages on club software at member check-in
    • Answer phones in courteous, helpful, professional manner
    • Communicate special events to members and guests
    • Maintain an atmosphere, which makes members feel welcome
    • Facilitate all member requests or forward to a manager
    • Maintain professional disposition at all times
    • Sell retail products
    • Schedule member services: tanning, etc
    • Facilitate payment of member services in accordance with company procedures
    • Know club facility, services, and schedules
    • Maintain a clean and organized work area
    • Assist in all projects as delegated by club management
    • Follow all policies and procedures in the Employee Handbook
    • Opening and closing duties
     

    Meetings: 

    • Monthly or Weekly Department Meetings Employee Training Meetings
  • 1 Month Ago

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Member Services Representative - Full Time - Florence
  • Two Marks Florence, LLC
  • Florence, AL FULL_TIME
  • Florence 1518 Florence Blvd, Florence, AL 35630, United States of America Pay : $10.00 - $10.50 It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bring...
  • 18 Days Ago

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Production Team Member - Start at $16/Hour + Immediate Openings
  • Tempur Sealy - Production Team Member - Belmont, MS
  • Tuscumbia, AL FULL_TIME
  • Tempur Sealy is Hiring Production Team Members Immediate Openings in Belmont, MS Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. We hire people who ...
  • 22 Days Ago

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Housekeeper
  • SR COMPANIES LLC
  • Muscle Shoals, AL OTHER
  • Job Details Job Location: The Pearl of the Shoals - Muscle Shoals, AL Salary Range: Undisclosed DescriptionQualificationsLanguage Ability: Ability to read and comprehend simple instructions, short cor...
  • 22 Days Ago

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Sales representative
  • Freeway Insurance Services
  • Florence, AL FULL_TIME
  • Pay Range : $13- $16 / hour $13- $16 / hour Our Perks : Base hourly rate plus unlimited / uncapped commission (hourly rate depends on experience) Lucrative incentive sales plans, bonuses and sales con...
  • 19 Days Ago

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Member Service Representative Floater
  • Planet Fitness
  • Corinth, MS PART_TIME
  • The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and gu...
  • 21 Days Ago

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0 Member Services Representative, Sr. jobs found in Florence, AL area

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FT Enrollment Services Rep - Work From Home>
  • Molina Healthcare Services
  • Athens, AL
  • [Call Center / Customer Service / Remote] - Anywhere in the U.S. / Up to $26.42 per hour / Competitive benefits - As an ...
  • 3/28/2024 12:00:00 AM

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Overnight Member Services Representative - Full Time - Muscle Shoals
  • Taymax Group
  • Muscle Shoals, AL
  • Muscle Shoals 1306-D Woodward Avenue, Muscle Shoals, AL 35661, United States of America Pay : It's fun to work in a comp...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Garner Health
  • Athens, AL
  • [Member Service / Remote] - Anywhere in U.S. / Up to $19 per hour - As a Customer Service Rep you'll: Become an expert o...
  • 3/27/2024 12:00:00 AM

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Leader In Training
  • Buckle
  • Florence, AL
  • Summary At Buckle, we target fashionable, friendly, energetic individuals who thrive in a competitive culture. As a Lead...
  • 3/27/2024 12:00:00 AM

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Sales and Management Intern
  • Buckle LLC
  • Florence, AL
  • Summary The Sales and Management Intern position's primary responsibility is to fulfill our mission statement, "to creat...
  • 3/27/2024 12:00:00 AM

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Member Services Representative - Part Time - Florence
  • Taymax Group
  • Florence, AL
  • Florence 1518 Florence Blvd, Florence, AL 35630, United States of America Pay : $10.00 - $10.50 It's fun to work in a co...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative
  • Alabama Farm Credit
  • Tuscumbia, AL
  • Job Description Minimum Education & Experience: High School diploma or equivalent, and five to seven years of business o...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative-2407
  • Checkngo
  • Muscle Shoals, AL
  • Customer Service Representative-2407 page is loaded **Customer Service Representative-2407** **Customer Service Represen...
  • 3/24/2024 12:00:00 AM

Florence is a city in, and the county seat of, Lauderdale County, Alabama, United States, in the state's northwest corner. According to the 2010 census, the city's population was 39,319. Florence is the largest and principal city of the Florence-Muscle Shoals Metropolitan Statistical Area (which includes Muscle Shoals, Sheffield, and Tuscumbia metropolitan areas in Colbert and Lauderdale counties). Florence is considered northwestern Alabama's primary economic hub. Annual tourism events include the W. C. Handy Music Festival in the summer and the Renaissance Faire in the fall. Landmarks in Flo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative, Sr. jobs
$40,910 to $51,190
Florence, Alabama area prices
were up 1.3% from a year ago

Member Services Representative, Sr. in Memphis, TN
The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting the products and services of the credit union.
December 24, 2019
Member Services Representative, Sr. in Manchester, NH
Customer Service Representatives interface with customers via inbound calls and/or the Internet for the purpose of resolving routine problems with products or services, specifically insurance plans.
February 13, 2020
Delivers best service possible to members when they have requests or queries, always looking for ways to improve our service to them.
January 15, 2020
Member Services Representative, Sr. in Killeen, TX
Provides such member services as opening new accounts, ordering checks, ATM maintenance, corrections, etc.
February 23, 2020