Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Customer Service Sales Representative
Location : Remote, Virtual, Work From Home
Experience Level : Entry-Level (No Experience Required)
InsuraTec Services Group is seeking self-motivated and client-focused individuals to join our team as Customer Service Sales Representatives.
In this role, you will be responsible for providing exceptional customer service while promoting our insurance products.
This is a commission-only position with the flexibility to work from home and set your own schedule.
Key Responsibilities :
Qualifications :
Benefits :
Job Type : Commission Only
InsuraTec Services Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Last updated : 2024-04-23
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