Member Services Representative, Sr. jobs in Houston, TX

Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Inside Sales Representative
  • Association Member Benefits Advisors
  • Katy, TX FULL_TIME
  • About Our Company
    Association Member Benefits Advisors (AMBA) is a national full-service insurance agency that provides much-needed insurance coverage to retired and active educators, police, firefighters, state, city, and municipal workers. Our insurance agents help some of our most selfless servants secure the retirement they deserve. We work to protect the financial well-being of retirees while preserving the quality of life for them and the people they love.

    AMBA Inside Sales Benefits Representatives engage members and policyholders from some of the largest retired public employee associations in the nation. The Benefits Representative role provides presentations by phone on product details and facilitates phone enrollment of members into these programs. No Cold Calls!

    Over 400 associations across all 50 states exclusively endorse AMBA to provide benefits to their members. Some of these associations include the Texas Retired Teachers Association, Georgia Retired Educators Association, Illinois Retired Teachers Association, North Carolina Retired Governmental Employees Association, and the California Retired Teachers Association.

    Through our exclusive endorsements, we gain direct access to their members, and our in-house Marketing team generates thousands of qualified leads that we provide to our agents at no cost.

    • Every advisor has their own aspirations, and you can achieve them here at AMBA with our proven systems and processes.
    • A structured setting for sales professionals with support systems and coaching, technology, and training at no cost to you

    Your Day To Day

    • Enhance brand through excellent, courteous, and professional communication while maintaining the utmost quality standards as required
    • Make 70 calls per day to members and policyholders to engage in additional benefit opportunities and handle inbound call volume as needed
    • Use a consultative approach to sell needs-based L&H insurance products to public service employees and help them choose benefits to secure their financial future
    • Provide a best-in-class member experience when answering questions regarding existing policies or other sales & service-related inquiries

    We Encourage You To Apply If You Have

    • 2 years Call Center or Insurance Sales Experience
    • Strong communication skills, including the demonstrated ability to speak, listen and write effectively (i.e., strong verbal, written, and interpersonal skills)
    • Able to navigate efficiently within a variety of technology platforms and record all activities/call summaries for historical purposes
    • Experience working with Salesforce.com or similar CRM
    • Enthusiasm for learning and ability to learn through virtual and in-person formats
    • Motivated, results-driven, optimistic team builders with exceptional interpersonal skills
    • A commitment to excellence in all that you do

    Perks & Comp

    • Compensation is via hourly pay and monthly bonuses. Target total compensation, upon meeting minimum requirements, is $50,000-$60,000 in the first year for average producing reps.
    • Top established team members are earning over $100,000 annually
    • Medical benefits, dental, vision, life insurance, and long-term disability
    • 401K
    • PTO and employee holidays
    • Rapidly growing company with room for advancement. We promote from within


    Other Details of the Job


    Hourly Rate: $14

    Schedule:

    8 hour shifts
    Monday to Friday

    #LI-remote

  • 1 Month Ago

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Member Services Representative
  • Houston Fitness Partners
  • houston, TX FULL_TIME
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
  • 15 Days Ago

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Overnight Member Services Representative
  • Houston Fitness Partners
  • Rosenberg, TX FULL_TIME
  • Job Summary The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness memb...
  • 3 Days Ago

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Member Services Representative
  • Houston Fitness Partners
  • Conroe, TX FULL_TIME
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
  • 3 Days Ago

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Member Services Representative
  • Houston Fitness Partners
  • Baytown, TX FULL_TIME
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
  • 3 Days Ago

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Member Services Representative
  • Crunch Houston
  • Sugarland, TX FULL_TIME
  • Reports to:Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills: Strong customer service skills Responsibilities: Membership Sales Greet all mem...
  • 3 Days Ago

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0 Member Services Representative, Sr. jobs found in Houston, TX area

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Overnight Member Services Representative
  • Planet Fitness
  • New Caney, TX
  • Job Summary The Overnight Closer (Member Services Representative) will be responsible for creating a positive member exp...
  • 4/19/2024 12:00:00 AM

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Member Services Representative (Crosby)
  • Houston Fitness Partners
  • Crosby, TX
  • Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers with over 2,000 cl...
  • 4/18/2024 12:00:00 AM

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Member Services Representative II
  • Advancial
  • Spring, TX
  • **Responsibilities** **This position is located in our Woodlands branch in Houston, Texas** **.** **Must be willing to w...
  • 4/18/2024 12:00:00 AM

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Future Opening: Seasonal Member Services Representative
  • Planet Fitness, Inc.
  • Tomball, TX
  • The Seasonal Member Services Representative will be responsible for creating a positive member experience by providing a...
  • 4/18/2024 12:00:00 AM

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Teller & Member Service Representative
  • GGECU
  • La Marque, TX
  • Job Description Job Description Monday-Friday 8:45 am to 4:00 pm Main job duty is Teller / cash drawer / processing depo...
  • 4/17/2024 12:00:00 AM

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Member Service Representative III- Webster
  • Burnett Specialists Staffing & Recruiting
  • Houston, TX
  • Job Description Member Service Representative III - Webster, TX Burnett's client in southeast Houston is a trusted finan...
  • 4/17/2024 12:00:00 AM

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Member Services Representative
  • Planet Fitness Inc.
  • Alvin, TX
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providin...
  • 4/16/2024 12:00:00 AM

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Member Service Representative Sugar Land
  • Nizaricu
  • Sugar Land, TX
  • **Position:** Member Service Representative **Type:** Full-Time **Department:** Member Services **Location:** Sugar Land...
  • 4/16/2024 12:00:00 AM

Houston is located 165 miles (266 km) east of Austin, 88 miles (142 km) west of the Louisiana border, and 250 miles (400 km) south of Dallas. The city has a total area of 627 square miles (1,620 km2); this comprises 599.59 square miles (1,552.9 km2) of land and 22.3 square miles (58 km2) covered by water. The Piney Woods are north of Houston. Most of Houston is located on the gulf coastal plain, and its vegetation is classified as temperate grassland and forest. Much of the city was built on forested land, marshes, swamp, or prairie and are all still visible in surrounding areas.[citation need...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative, Sr. jobs
$47,681 to $59,659
Houston, Texas area prices
were up 2.3% from a year ago

Member Services Representative, Sr. in Memphis, TN
The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting the products and services of the credit union.
December 24, 2019
Member Services Representative, Sr. in Manchester, NH
Customer Service Representatives interface with customers via inbound calls and/or the Internet for the purpose of resolving routine problems with products or services, specifically insurance plans.
February 13, 2020
Delivers best service possible to members when they have requests or queries, always looking for ways to improve our service to them.
January 15, 2020
Member Services Representative, Sr. in Killeen, TX
Provides such member services as opening new accounts, ordering checks, ATM maintenance, corrections, etc.
February 23, 2020