Member Services Representative, Sr. jobs in Lima, OH

Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Member Services Representative
  • TEKsystems
  • Russells Point, OH FULL_TIME
  • TEKsystems is looking to hire a Sr. Member Services Representative to work on-site at a well-known Credit Union in the Marysville, OH area. If you have 2-3 years of banking/customer service experience and are looking to continue your career at an excellent company - apply today!

    • Pay: $18.00-20.00/hour
    • Shifts: M-F 7:00am-4:00pm and 8:00-4:30pm
    • Office located in Russels Point, OH

    Description:

    • Responsible for understanding/performing/troubleshooting a broad variety of member services such as transactions, opening and closing accounts, filing disputes, and assisting members with any questions/concerns, etc.
    • Maintain full knowledge of the Credit Union’s products and services.
    • Assist with basic transactions, setting up new accounts, taking loan applications, IRA accounts, and assisting with any basic inquiries.

    Qualifications:

    • 2-3 years of banking/customer service experience
    • Strong written and verbal communication skills
    • Ability to work in-office M-F
    • Excellent attention to detail

    About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

  • 20 Days Ago

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Member Services
  • YMCA of Greater Dayton
  • Celina, OH FULL_TIME
  • Member ServicesGrand Lake Health/Premier Health North YMCACelina, OHPart Time Non-Exempt$10.45-$12.54/Hour Position Summary: Responsible for providing excellent services to YMCA members and other indi...
  • Just Posted

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Patient Services Representative
  • Aspen Dental
  • Findlay, OH FULL_TIME
  • At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive...
  • 1 Month Ago

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Lead Food Services Team Member
  • Pilot Company
  • Beaverdam, OH FULL_TIME
  • Company DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. ...
  • 21 Days Ago

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Member Services - Part-Time (4.15.24)
  • 50 North
  • Findlay, OH PART_TIME
  • About 50 North For more than five decades 50 North has helped older adults and their families in Hancock County navigate some of life’s biggest transitions: From work to retirement: today’s retirees a...
  • 8 Days Ago

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Outside Sales Representative
  • Roto-Rooter Services Company
  • Lima, OH OTHER
  • Overview If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We take a lot of...
  • 13 Days Ago

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0 Member Services Representative, Sr. jobs found in Lima, OH area

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Dietary - Food Service Associate
  • Blanchard Valley Hospital
  • Findlay, OH
  • PURPOSE OF THIS POSITION Preparation of food for patient service, cafeteria service or special catered events in accorda...
  • 4/26/2024 12:00:00 AM

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LAB - Anatomic Pathology Attendant - 40 hrs/wk, 1st shift
  • Blanchard Valley Hospital
  • Findlay, OH
  • PURPOSE OF THIS POSITION The primary purpose of this position is to follow departmental standard operating procedures an...
  • 4/25/2024 12:00:00 AM

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Dietary - Food Service Associate
  • Blanchard Valley Hospital
  • Findlay, OH
  • PURPOSE OF THIS POSITION Preparation of food for patient service, cafeteria service or special catered events in accorda...
  • 4/25/2024 12:00:00 AM

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Customer Service Representative
  • Walmart
  • Delphos, OH
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/24/2024 12:00:00 AM

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Patient Accounts Services Representative
  • Acclaim Healthcare Management
  • Lima, OH
  • PATIENT ACCOUNTS SERVICES REPRESENTATIVEAcclaim Healthcare ManagementofLima, OHis seeking to hire afull-time Patient Acc...
  • 4/22/2024 12:00:00 AM

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Bilingual Customer Service Specialist (Spanish)
  • Sherwin-Williams
  • Lima, OH
  • Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their que...
  • 2/8/2024 12:00:00 AM

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Bilingual Customer Service Specialist (Spanish)
  • Sherwin-Williams
  • Kenton, OH
  • Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their que...
  • 2/8/2024 12:00:00 AM

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Bilingual Customer Service Specialist (Spanish)
  • Sherwin-Williams
  • Saint Marys, OH
  • Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their que...
  • 2/1/2024 12:00:00 AM

Lima (/ˈlaɪmə/ LY-mə) is a city in and the county seat of Allen County, Ohio, United States. The municipality is located in northwestern Ohio along Interstate 75 approximately 72 miles (116 km) north of Dayton and 78 miles (126 km) south-southwest of Toledo. As of the 2010 census, the city had a population of 38,771. It is the principal city of and is included in the Lima, Ohio metropolitan statistical area, which is included in the Lima–Van Wert–Wapakoneta, OH, combined statistical area. Lima was founded in 1831. The Lima Army Tank Plant, built in 1941, is the sole producer of the M1 Abrams....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative, Sr. jobs
$44,734 to $55,971
Lima, Ohio area prices
were up 1.3% from a year ago

Member Services Representative, Sr. in Memphis, TN
The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting the products and services of the credit union.
December 24, 2019
Member Services Representative, Sr. in Manchester, NH
Customer Service Representatives interface with customers via inbound calls and/or the Internet for the purpose of resolving routine problems with products or services, specifically insurance plans.
February 13, 2020
Delivers best service possible to members when they have requests or queries, always looking for ways to improve our service to them.
January 15, 2020
Member Services Representative, Sr. in Killeen, TX
Provides such member services as opening new accounts, ordering checks, ATM maintenance, corrections, etc.
February 23, 2020