Member Services Representative, Sr. jobs in Minneapolis, MN
Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative, Sr. jobs
- WESTconsin Credit Union
-
Hudson, WI
FULL_TIME
-
Do you enjoy learning about a company's products and services and sharing that knowledge with others? If so, we may have the perfect opportunity for you to spend your day at WESTconsin Credit Union. We are looking for an enthusiastic individual that wants to join our team. You will be given the opportunity to showcase your relationship building skills to enhance the member experience. You will be working in our Hudson Office, where conversation and getting to know our members is a privilege. You will gain extensive knowledge in our products and services through our exceptional training program! If you desire an exciting, new career and this sounds like a way you'd like to spend your day; we encourage you to apply!
Primary Responsibilities
- Represent the Credit Union to members in a friendly, positive, and professional manner
- Provide prompt, efficient, confidential, and accurate service in the processing of transactions
- Responds to members' requests, problems, and complaints, and/or directs them to proper person for assistance and resolution
- Learns to recognize member's needs for services, and presents and refers them appropriately
- Handles all monetary transactions for members
Qualifications
- This position requires a high school diploma or equivalent and a proven track record in customer service
- Proficiency in basic computer, data entry and typing skills is required
- A positive attitude, professional image, and self-motivation are essential in the teller role
- Excellent oral and written communication skills are required
- This is a Full-time position that includes an every other Saturday rotation
Why WESTconsin
- Excellent Health Care Plans - Medical/Dental/Vision/Prescription Drug Coverage
- A generous 401(k) with Company Contribution and Match
- Flexible Spending Accounts
- Competitive Compensation
- Student Loan Reimbursement Program
- Healthy Living Fund Contribution
- Long Term Disability
- Employee & Dependent Life Insurance
- PTO/11 Paid Holidays
Visit WESTconsin Careers
We are an equal opportunity employer.
- 3 Days Ago
- WESTconsin Credit Union
-
River Falls, WI
PART_TIME
- Do you enjoy learning about a company's products and services and sharing that knowledge with others? If so, we may have the perfect opportunity for you to spend your day at WESTconsin Credit Union. W...
- 3 Days Ago
- Catholic United Financial
-
Arden, MN
FULL_TIME
- DescriptionSUMMARY This role responds to our membership inquiries and processes critical financial and operational transactions for our Members while providing internal service and support to key posi...
- 28 Days Ago
- Auto Club Services Inc
-
Burnsville, MN
FULL_TIME
- It’s a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Why Choose a Career with the AA...
- 19 Days Ago
- WESTconsin Credit Union
-
Hudson, WI
OTHER
- WESTconsin Credit Union is hiring a High School Student Member Services Representative for our Hudson office. Are you a Hudson High School student looking for an opportunity to gain professional exper...
- 10 Days Ago
- Fairview Health Services
-
Edina, MN
OTHER
- OverviewJoin us in providing and supporting outstanding care to our patients and community!!Fairview Health Services is an award-winning nonprofit health care system with more than 24,000 employees an...
- 2 Days Ago
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0 Member Services Representative, Sr. jobs found in Minneapolis, MN area
- Beacon Hill
-
Arden Hills, MN
- Summary: The Member Service Representative plays a pivotal role in managing membership inquiries and facilitating essent...
- 4/24/2024 12:00:00 AM
- Genisys Credit Union
-
Lakeville, MN
- At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial insti...
- 4/23/2024 12:00:00 AM
- WESTconsin Credit Union
-
River Falls, WI
- Do you enjoy learning about a company's products and services and sharing that knowledge with others? If so, we may have...
- 4/22/2024 12:00:00 AM
- YMCA of the USA
-
Saint Paul, MN
- Description Do you love connecting with people? Do you want to make a difference in all aspects of wellbeing? Are you so...
- 4/21/2024 12:00:00 AM
- growroseville.com
-
Saint Paul, MN
- Part-Time Member Service Representative at Hiway Credit Union Available Openings: 1 Posted Date: January 3, 2022 Industr...
- 4/21/2024 12:00:00 AM
- Pipefitters Steamfitters Credit Union
-
Minneapolis, MN
- Job Description Job Description Position Title: Member Service Representative Location: Pipefitters Steamfitters Credit ...
- 4/21/2024 12:00:00 AM
- PSG Global Solutions
-
Minneapolis, MN
- Member Services Representative Job ID: 62333 Department: Member Services GHI City: Bloomington, MN Location: HP - Bloomi...
- 4/20/2024 12:00:00 AM
- WESTconsin Credit Union
-
River Falls, WI
- Do you enjoy learning about a company's products and services and sharing that knowledge with others? If so, we may have...
- 4/20/2024 12:00:00 AM
About Minneapolis, Minnesota
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