Member Services Representative, Sr. jobs in Montgomery, AL
Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative, Sr. jobs
Sales Representative
- Alfa Insurance Sales Representative
-
Prattville, AL
FULL_TIME
-
Benefits/Perks
- Annual incentive reward trip for top performers to beautiful destinations in the southeast
- Opportunity for annual performance bonus
- Discounts on your auto insurance (underwriting approval required)
- Benefits include: Health, dental, supplemental cancer, vision insurance, and 401(k) plan,
- Paid time off bank to include 3 days PTO after 80 hours worked for new hires
- Short-term and long-term disability
- Flexible Healthcare and Childcare spending accounts for tax savings
- Opportunities for advancement
- Continuous training and support throughout your career with Alfa
- College tuition discounts at various colleges in Alabama
Company Overview
Since 1946, Alfa has grown to offer an excellent array of insurance coverages including life, property, business and automobile to its clients and has also become known for superior customer service.
Are you interested in a career path and not just a job? Working as a customer representative for Alfa Insurance® is more than just servicing customers and selling insurance. It’s making a difference in the lives of your policyholders and the community. It’s creating lifelong relationships. It’s about being there when it matters most and protecting those things that are most important. It’s becoming part of a well-respected company that is based on faith, family, community and integrity.
Job Summary
Alfa Insurance sales representatives are team players that take exceptional pride in the company they represent, the products they sell and in providing excellent customer service. They assist the company and agents in performing sales and clerical function necessary to write and service our existing customers as well as striving to increase business.
Responsibilities
- Responsible for prospecting new business in multi-line insurance, quoting and binding policies, handling customer inquiries, documenting requests and completing changes, accept and process premiums and dues in a membership organization.
- Service to members includes strong communication skills on multiple platforms, conflict resolutions skills, ability to quickly learn new computer programs and processes. Proficient at adapting to a constantly changing, extremely fast-paced environment.
- Provide support to the agent and service center staff as needed.
- Make decisions to determine applicant insurability and placement using competent skills in binding and processing applications.
- Ensure effective operation of the service center including but not limited to: reports, documentation, and mail distribution.
- High school diploma or equivalent required
- Attain Property and Casualty license within 90 days of hire (we provide training)
- Proficient in Microsoft Office programs and have an aptitude for learning new programs and procedures
- Team player with a positive, professional attitude
- 1 Day Ago
Sales Representative
- Alfa Insurance Sales Representative
-
Montgomery, AL
FULL_TIME
- Benefits/Perks Annual incentive reward trip for top performers to beautiful destinations in the southeast Opportunity for annual performance bonus Discounts on your auto insurance (underwriting approv...
- 19 Days Ago
Financial Services Representative – State Farm Agent Team Member
- Mandi Fortner - State Farm Agent
-
Clanton, AL
FULL_TIME
- ROLE DESCRIPTION: As a Financial Services Representative – State Farm Agent Team Member with Mandi Fortner - State Farm Agent, you will successfully market the financial products that manage everyday ...
- 12 Days Ago
Patient Services Representative
- Aspen Dental
-
Montogomery, AL
FULL_TIME
- At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive...
- 1 Month Ago
Patient Services Representative
- Aspen Dental
-
Montgomery, AL
FULL_TIME
- At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive...
- 24 Days Ago
Patient Services Representative
- Aspen Dental
-
Prattville, AL
FULL_TIME
- At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive...
- 1 Month Ago
Filters
- Current Active Filter
- Montgomery, AL
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Member Services Representative, Sr. jobs found in Montgomery, AL area
Customer Service Rep - Work From Home
- Spade Recruiting
-
Montgomery, AL
- We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,00...
- 4/18/2024 12:00:00 AM
Service Advisor - Truck Care
- Loves Travel Stops & Country Store
-
Shorter, AL
- Req ID: 433057 Address: 431 Main Street Shorter, AL, 36075 Welcome to Love’s! OBJECTIVE: Service Advisors drive sales su...
- 4/18/2024 12:00:00 AM
Manager Customer Success- Digital Marketing Solutions- Team Lead (Remote)
- Broadridge Financial Solutions
-
Montgomery, AL
- At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate...
- 4/17/2024 12:00:00 AM
Service Advisor - Truck Care
- Love's Travel Stops & Country Stores
-
Shorter, AL
- Job Description Job Description Req ID: 432859 Address: 431 main st. Shorter, AL, 46075 Welcome to Love’s! OBJECTIVE: Se...
- 4/17/2024 12:00:00 AM
Service Advisor - Truck Care
- Loves Travel Stops & Country Store
-
Shorter, AL
- Req ID: 432859 Address: 431 Main Street Shorter, AL, 36075 Welcome to Love’s! OBJECTIVE: Service Advisors drive sales su...
- 4/17/2024 12:00:00 AM
Customer Service Representative
- Tyler Technologies, Inc.
-
Montgomery, AL
- Our disability and benefits solutions help programs and agencies quickly get benefits into the hands of those who need i...
- 4/16/2024 12:00:00 AM
Contact Center Agent
- Guardian Credit Union
-
Montgomery, AL
- Handles a variety of member service calls in a prompt, courteous and professional manner including calls that require pr...
- 4/14/2024 12:00:00 AM
Customer Service Representative
- Walmart
-
Montgomery, AL
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/14/2024 12:00:00 AM
About Montgomery, Alabama
Montgomery is the capital city of the U.S. state of Alabama and the county seat of Montgomery County. Named for Richard Montgomery, it stands beside the Alabama River, on the coastal Plain of the Gulf of Mexico. In the 2010 Census, Montgomery's population was 205,764. It is the second most populous city in Alabama, after Birmingham, and is the 118th most populous in the United States. The Montgomery Metropolitan Statistical Area's population in 2010 was estimated at 374,536; it is the fourth largest in the state and 136th among United States metropolitan areas.
The city was incorporated in 18...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative, Sr. jobs
$42,214 to $52,819
Montgomery, Alabama area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Member Services Representative, Sr. do?
Member Services Representative, Sr. in Memphis, TN
The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting the products and services of the credit union.
December 24, 2019
Member Services Representative, Sr. in Manchester, NH
Customer Service Representatives interface with customers via inbound calls and/or the Internet for the purpose of resolving routine problems with products or services, specifically insurance plans.
February 13, 2020
Delivers best service possible to members when they have requests or queries, always looking for ways to improve our service to them.
January 15, 2020
Member Services Representative, Sr. in Killeen, TX
Provides such member services as opening new accounts, ordering checks, ATM maintenance, corrections, etc.
February 23, 2020