Member Services Representative, Sr. jobs in New Haven, CT
Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative, Sr. jobs
Member Services Representative
- Elite Fitness
-
Seymour, CT
PART_TIME
-
Special Skills:
Strong customer service skills Responsibilities:
- Membership Sales.
- Greet all members & guests with a smile and wish them well as they exit the club.
- Check in all members and guests in accordance with company procedures.
- Facilitate any messages on club software at member check-in.
- Answer phones in courteous, helpful, professional manner.
- Communicate special events to members and guests.
- Maintain an atmosphere which makes members feel welcome.
- Facilitate all member requests or forward to a manager.
- Maintain professional disposition at all times.
- Sell retail products.
- Schedule member services: tanning, etc.
- Facilitate payment of member services in accordance with company procedures.
- Know club facility, services, and schedules.
- Maintain a clean and organized work area.
- Assist in all projects as delegated by club management.
- Follow all policies and procedures in the Employee Handbook.
- Opening and closing duties.
Meetings:
- Monthly or Weekly Department Meetings
- Employee Training Meetings
- 26 Days Ago
Sr Customer Success Representative
- honeywell2-pilot
-
Northford, CT
FULL_TIME
- We don’t just sell things. We offer solutions to tomorrow’s challenges. Our sales approach begins by identifying customer demands before they become challenges. We’re committed to delivering customer ...
- 1 Day Ago
Technical Services Representative
- LATICRETE International, Inc.
-
Bethany, CT
FULL_TIME
- Classification:SalaryJob Description:POSITION SUMMARYThe Technical Services Representative II provides technical services to both internal and external customers through phone calls, website chats, em...
- 11 Days Ago
Patient Services Representative (Onsite)
- GTT, LLC
-
New Haven, CT
CONTRACTOR
- Patient Services Representative/Phlebotomist (Onsite) Contract Duration 3 Months Pay rate up to $20/hr Description: The Patient Services Representative (PSR II) represents the face of our company to p...
- 11 Days Ago
Gardening Services Crew Member
- Madison Earth Care
-
Madison, CT
FULL_TIME
- Company Description: Madison Earth Care is a family-owned company, servicing the CT shoreline with quality landscaping for over 50 years. We provide landscape design, installation and maintenance serv...
- 6 Days Ago
Member Services Associate
- WALLINGFORD FAMILY YMCA
-
WALLINGFORD, CT
FULL_TIME
- WALLINGFORD FAMILY YMCA JOB DESCRIPTION Job Title: Member Services Associate Status: Part-Time Reports to: Member Services Coordinator Department: Membership Revision Date: 2/20/24 POSITION SUMMARY: T...
- 1 Month Ago
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0 Member Services Representative, Sr. jobs found in New Haven, CT area
Member Services Representative
- Crunch Fitness
-
Norwalk, CT
- Crunch Fitness is looking for Membership Sales Representatives to join our growing team. Come change lives through fitne...
- 4/19/2024 12:00:00 AM
Member Service Representative / Personal Banker
- Jovia Financial
-
Northport, NY
- ** Member Service Representative / Personal Banker** **Job Category****:** Direct Member Service **Requisition Number***...
- 4/19/2024 12:00:00 AM
Member Services Representative
- Crunch
-
Norwalk, CT
- Crunch Fitness is looking for Membership Sales Representatives to join our growing team. Come change lives through fitne...
- 4/17/2024 12:00:00 AM
Member Service Representative
- Huntington County Chamber of Commerce
-
Huntington, NY
- Job Description Beacon Credit Union, a community and family-oriented financial cooperative, is seeking full-time Member ...
- 4/17/2024 12:00:00 AM
Member Services Representative (Weekends)
- Crunch
-
Wethersfield, CT
- Reports to: Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills...
- 4/17/2024 12:00:00 AM
Member Service Representative (bilingual preferred)
- Mutual Security Credit Union
-
Norwalk, CT
- Job Description Job Description Member Service Representative (bilingual Spanish/English preferred) Norwalk Branch GENER...
- 4/16/2024 12:00:00 AM
Lead Member Service Representative
- Mutual Security Credit Union
-
Norwalk, CT
- Job Description Job Description TITLE: Lead Member Service Rep. (Bilingual Spanish/English Required) REPORTS TO: Branch ...
- 4/15/2024 12:00:00 AM
Member Service Representative (Bilingual) - Stratford, CT
- Mutual Security Credit Union
-
Stratford, CT
- ** Member Service Representative (Bilingual) | Stratford, CT** **** * ****Join our Team and be a part of a movement that...
- 4/15/2024 12:00:00 AM
About New Haven, Connecticut
New Haven is a coastal city in the U.S. state of Connecticut. It is located on New Haven Harbor on the northern shore of Long Island Sound in New Haven County, Connecticut, and is part of the New York metropolitan area. With a population of 129,779 as determined by the 2010 United States Census, it is the second-largest city in Connecticut after Bridgeport. New Haven is the principal municipality of Greater New Haven, which had a total population of 862,477 in 2010.
New Haven was the first planned city in America. A year after its founding by English Puritans in 1638, eight streets were laid o...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative, Sr. jobs
$51,294 to $64,179
New Haven, Connecticut area prices
were up 1.7% from a year ago
were up 1.7% from a year ago
What does a Member Services Representative, Sr. do?
Member Services Representative, Sr. in Memphis, TN
The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting the products and services of the credit union.
December 24, 2019
Member Services Representative, Sr. in Manchester, NH
Customer Service Representatives interface with customers via inbound calls and/or the Internet for the purpose of resolving routine problems with products or services, specifically insurance plans.
February 13, 2020
Delivers best service possible to members when they have requests or queries, always looking for ways to improve our service to them.
January 15, 2020
Member Services Representative, Sr. in Killeen, TX
Provides such member services as opening new accounts, ordering checks, ATM maintenance, corrections, etc.
February 23, 2020