Member Services Representative, Sr. jobs in Pierre, SD

Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Guest Services Representative
  • The Niobrara Lodge
  • Valentine, NE FULL_TIME,PART_TIME
  • Job Title: Guest Services Representative

    Job Type: Variable or full-time, non-exempt

    Supervisor: General Manager or Guest Services Manager


    About us

    Bird Dog Hospitality is a hotel investment and management company that believes in putting people first. Beneath our core business of hospitality lies our purpose of creating lifelong relationships and enriching the lives of all those we provide hospitality to ? our team members, guests, and investor partners. Every one of our team members seeks to live and breathe the values that define our culture, the Bird Dogma:

    The Bird Dogma

    • We Put People First
    • We Dependably Drive Results
    • We Constantly Keep a Positive Attitude
    • We Never Stop Improving, Ever
    • We Relentlessly Solve Problems

    Summary

    Our Guest Services Representatives (GSR) serve as our guests' first point of contact and manage all aspects of their accommodation.

    GSR responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you.

    Ultimately, you will help create a pleasant and memorable stay for our guests.


    Duties & Responsibilities

    • Perform all check-in and check-out tasks
    • Manage online and phone reservations
    • Inform customers about payment methods and verify their credit card data
    • Register guests collecting necessary information (contact details, exact dates of their stay etc.)
    • Welcome guests upon their arrival and assign rooms
    • Provide information about our hotel, available rooms, rates and amenities
    • Respond to guests' inquiries in a timely and professional manner
    • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests' needs
    • Tending and folding laundry when needed
    • Confirm group reservations and arrange personalized services for VIP customers and event attendees and wedding guests etc.
    • Upsell additional facilities and services, when appropriate
    • Maintain updated records of bookings and payments

    Experience, Skills, and Education

    • Work experience as a hotel Front Desk Agent, Receptionist, GSR or similar role preferred
    • Experience with a form of property management software is a plus
    • Understanding of how travel planning websites operate, for example: Booking and TripAdvisor
    • A strong desire to learn and develop
    • Customer service attitude
    • Excellent communication and organizational skills
    • Degree in hospitality related field is an asset
    • Willingness to work nights, weekends and holidays

    **Please note that this job description is not an exclusive or exhaustive list of all functions that a Guest Services Representative may be asked to perform.

  • 6 Days Ago

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Financial Services Representative I
  • First Interstate BancSystem
  • Redfield, SD FULL_TIME
  • **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. This position is located at our Redfield, SD branch. What’s Important to You We know your career is...
  • 1 Month Ago

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Financial Services Representative I
  • First Interstate Bank
  • Redfield, SD FULL_TIME
  • **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.This position is located at ourRedfield, SD branch.What's Important to YouWe know your career is jus...
  • 1 Month Ago

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Patient Services Representative (PSR)- PRN
  • Avera
  • Pierre, SD OTHER
  • Join the team at Avera! Love Where You Work:# Work at Avera where current employees rate their satisfaction at 94%. Join a team where the career opportunities are endless. Culture:# Be part of a multi...
  • 22 Days Ago

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Guest Services Representative/ Night Audit
  • Bird Dog Hospitality
  • Valentine, NE FULL_TIME
  • Job Title: Guest Services Representative/Night Audit Job Type: Variable, non-exempt Supervisor: General Manager or Guest Services Manager Location: Harmony Inn and Suites - Valentine, NE About us Bird...
  • 23 Days Ago

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Fully Remote - Client Services Representative
  • Global Elite Texas
  • Pierre, SD FULL_TIME
  • Our company has moved to 100% virtual, work-from-home positions. This position allows you to build your career around your life, rather than being forced to build your life around your career!We're lo...
  • 8 Days Ago

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0 Member Services Representative, Sr. jobs found in Pierre, SD area

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Patient Services Representative (PSR) - Oncology - PRN
  • Avera Marshall
  • Pierre, SD
  • Join the team at Avera! Love Where You Work: Work at Avera where current employees rate their satisfaction at 94%. Join ...
  • 3/29/2024 12:00:00 AM

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Audit Senior - Louisville, KY / Jeffersonville, IN (Hybrid or Remote)
  • Cherry Bekaert
  • Pierre, SD
  • **Description** **Cherry Bekaerts** Audit and Assurance practice has been growing. Come be a part of the growth as an **...
  • 3/29/2024 12:00:00 AM

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Early Childhood Program Specialist (Special Education Programs)
  • State of South Dakota
  • Pierre, SD
  • PLEASE ATTACH THE ADDITIONAL REQUIREMENTS LISTED AT THE BOTTOM OF THIS PAGE Job ID: 26361 Agency: Department of Educatio...
  • 3/29/2024 12:00:00 AM

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Senior Accountant - Remote - USA
  • FullStack Labs
  • Pierre, SD
  • FullStack is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Si...
  • 3/29/2024 12:00:00 AM

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Financial Representative
  • Modern Woodmen of America
  • Pierre, SD
  • The ideal candidate will deliver personalized investment solutions to help clients work toward their long-term financial...
  • 3/28/2024 12:00:00 AM

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Inside Sales Representative - Remote (Soft Sales)
  • Concentrix
  • Pierre, SD
  • Job Title: Inside Sales Representative - Remote (Soft Sales) Job Description **JOB DESCRIPTION** The Inside Sales Repres...
  • 3/28/2024 12:00:00 AM

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Customer Service Rep- State Farm Agent Team Member
  • Kari Bauman Agency Llc
  • Pierre, SD
  • Job Description Job Description Busy insurance & financial service office is looking for a Customer Service representati...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative - Seasonal (Remote)
  • Concentrix
  • Pierre, SD
  • Job Title: Customer Service Representative - Seasonal (Remote) Job Description **JOB DESCRIPTION** The Customer Service ...
  • 3/25/2024 12:00:00 AM

Pierre (/pɪər/; Lakota: čhúŋkaške, "fort") is the capital of the U.S. state of South Dakota and the seat of Hughes County. The population was 13,646 at the 2010 census, making it the second-least populous state capital in the United States, following only Montpelier, Vermont, and the eighth-most populous city in South Dakota. Founded in 1880 on the east bank of the Missouri River opposite Fort Pierre, Pierre has been the state capital since South Dakota gained statehood on November 2, 1889. It was challenged by Huron for the capital and won because of its location in the geographic center of t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative, Sr. jobs
$39,969 to $50,012
Pierre, South Dakota area prices
were up 0.8% from a year ago

Member Services Representative, Sr. in Memphis, TN
The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting the products and services of the credit union.
December 24, 2019
Member Services Representative, Sr. in Manchester, NH
Customer Service Representatives interface with customers via inbound calls and/or the Internet for the purpose of resolving routine problems with products or services, specifically insurance plans.
February 13, 2020
Delivers best service possible to members when they have requests or queries, always looking for ways to improve our service to them.
January 15, 2020
Member Services Representative, Sr. in Killeen, TX
Provides such member services as opening new accounts, ordering checks, ATM maintenance, corrections, etc.
February 23, 2020