Member Services Representative, Sr. jobs in Rock Island, IL

Schedule:

Monday 8:00 am - 6:00 pm, Tuesday, Wednesday, Thursday 8:00 am - 5:00 pm

At Aspen Dental, we put You First.  We offer: 

• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* 

• Career development and growth opportunities with our best-in-class training program to support you at every stage of your career 

• A fun and supportive culture that encourages collaboration and innovation 

• Free Continuing Education (CE) through TAG U 

How You’ll Make a Difference 

As a Patient Service Representative, you are often the first and last face our patients see.   When you join the Aspen Dental team, you will help create lasting impressions and build trust and loyalty with patients.   

• Deliver a positive first impression to each patient with a warm, friendly smile 

• Collect co-payments and verify insurance coverage 

• Schedule and confirm patient appointments 

• Prepare new patient charts neatly and accurately

• Perform various office duties as assigned by the Office Manager 

• Respond to patient billing or financial inquiries 

• Collect and post payments and record receipts 

• Work collaboratively with other members of the dental team to provide exceptional patient care 

Qualifications:  

• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds 

• Commitment to ongoing learning and professional development 

• Have your high school diploma or equivalent (preferred)