Member Services Representative, Sr. jobs in Roseville, CA
Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative, Sr. jobs
Member Services Representative
- Crunch Norcal LLC
-
Rocklin, CA
PART_TIME
-
Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment.Looking to combine work, fitness and fun? Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
We are looking for energetic persons who want to work at a fun, high paced gym. If you are that person, then Crunch wants you!
Benefits/ Perks:
- Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more
- Complimentary CPR/AED Re-certifications
- Benefits including group health insurance, disability insurance, life insurance, time-off benefits like vacation and holidays, and others. Must maintain full time status.
- Complimentary Crunch gym membership
- Discounts on services, products, and much more!
Front Desk Representative Responsibilities:
- Greet all members & guests with a smile and wish them well as they exit the club.
- Check in all members and guests in accordance with company procedures.
- Facilitate any messages on club software at member check-in.
- Answer phones in courteous, helpful, professional manner.
- Communicate special events to members and guests.
- Maintain an atmosphere which makes members feel welcome.
- Facilitate all member requests or forward to a manager.
- Maintain professional disposition at all times.
- Understand and follow all policies, procedures and standards.
- Sell retail products (if sold at the front desk).
- Schedule member service needs
- Assist in retail, childcare, etc. desks/areas as needed.
- Facilitate payment of member services in accordance with company procedures.
- Know club facility, services, and schedules.
- Maintain a clean and organized work area.
- Assist in all projects as delegated by club management.
- Above position may report to Operations Manager where applicable.
- Follow all policies and procedures in Employee Handbook.
- Above description may be subject to change or alteration at any time.
Qualifications:
- Fluent in English
- Proficient reading and writing skills
- Good communication skills
- Strong customer service skills
- 18 years of age
- Experience in a fast-paced environment
- Multitasking skills
- High energy and patience required
- Open availability
Crunch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
- 23 Days Ago
Member Services Representative
- Crunch Norcal LLC
-
Granite Bay, CA
PART_TIME
- Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. Looking to combine work, fitness and fun? Working at Crunch is more than a job, it’s an op...
- 24 Days Ago
Member Services Representative-Overnight
- Crunch Norcal LLC
-
Sacramento, CA
PART_TIME
- Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. Looking to combine work, fitness and fun? Working at Crunch is more than a job, it’s an op...
- 8 Days Ago
Member Services Representative-Closer
- Crunch Norcal LLC
-
Granite Bay, CA
PART_TIME
- Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. Looking to combine work, fitness and fun? Working at Crunch is more than a job, it’s an op...
- 10 Days Ago
Member Services Representative
- California Community Credit Union
-
Roseville, CA
FULL_TIME
- (Full-Time - Roseville/Sacramento) Are you looking for a new career with great hours, excellent benefits, and a family-like atmosphere? Look no further than California Community Credit Union! Take the...
- 23 Days Ago
Member Services Representative (Full-Time)
- California Community Credit Union
-
Roseville, CA
FULL_TIME
- Are you looking for a new career with great hours, excellent benefits, and a family-like atmosphere? Look no further than California Community Credit Union! Take the next step forward in your career p...
- 24 Days Ago
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0 Member Services Representative, Sr. jobs found in Roseville, CA area
Overnight Member Services Representative - Part Time - Mack Road
- Taymax Group
-
Sacramento, CA
- Mack Road 6051 Mack Rd, Sacramento, CA 95823-4699, United States of America Pay : $16.00 - $16.50 It's fun to work in a ...
- 4/26/2024 12:00:00 AM
Overnight Member Services Representative - Part Time - Woodland
- Taymax Group
-
Woodland, CA
- Woodland 31 West Main Street, Woodland, CA 95695, United States of America Pay : $16.00 - $16.50 It's fun to work in a c...
- 4/25/2024 12:00:00 AM
Member Services Representative Overnight
- Planet Fitness
-
Lincoln, CA
- Job SummaryOvernightMonday - Friday10PM - 6AMThe Member Services Representative will be responsible for creating a posit...
- 4/24/2024 12:00:00 AM
Member Services Representative - Part time - Fair Oaks
- Taymax Group
-
Fair Oaks, CA
- Fair Oaks 4868 San Juan Avenue, Fair Oaks, CA 95628, United States of America Pay : $16.00 - $16.50 It's fun to work in ...
- 4/24/2024 12:00:00 AM
Member Services Representative - Part Time - Citrus Heights
- Taymax Group
-
Citrus Heights, CA
- Citrus Heights 7016 Sunrise Blvd, Citrus Heights, CA 95610-3102, United States of America Pay : $16.00 - $16.50 It's fun...
- 4/23/2024 12:00:00 AM
Member Service Rep. I/II
- Ultimate Staffing
-
Sacramento, CA
- The Customer Service Officer helps to manage the daily activities of the branch operations department. Responsible for p...
- 4/22/2024 12:00:00 AM
Member Services Representative
- Crunch
-
Rocklin, CA
- Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. Looking to...
- 4/22/2024 12:00:00 AM
Member Services Representative - Part Time - Mack Road
- Taymax Group
-
Sacramento, CA
- Mack Road 6051 Mack Rd, Sacramento, CA 95823-4699, United States of America Pay : $16.00 - $16.50 It's fun to work in a ...
- 4/22/2024 12:00:00 AM
About Roseville, California
Roseville (formerly, Roseville Junction, Junction, and Grider's) is the largest city in Placer County, California, United States, in the Sacramento metropolitan area. As of 2016, the US Census Bureau estimated the city's population to be 132,683. Interstate 80 runs through Roseville and State Route 65 runs through part of the northern edge of the city.
According to the Roseville Civic Center, the city has a total area of 42.26 square miles (109.5 km2), of which, 42.24 square miles (109.4 km2) of it is land and 0.002 square miles (0.0052 km2) of it (0.00%) is water. Several streams flow through...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative, Sr. jobs
$51,247 to $64,120
Roseville, California area prices
were up 2.5% from a year ago
were up 2.5% from a year ago
What does a Member Services Representative, Sr. do?
Member Services Representative, Sr. in Memphis, TN
The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting the products and services of the credit union.
December 24, 2019
Member Services Representative, Sr. in Manchester, NH
Customer Service Representatives interface with customers via inbound calls and/or the Internet for the purpose of resolving routine problems with products or services, specifically insurance plans.
February 13, 2020
Delivers best service possible to members when they have requests or queries, always looking for ways to improve our service to them.
January 15, 2020
Member Services Representative, Sr. in Killeen, TX
Provides such member services as opening new accounts, ordering checks, ATM maintenance, corrections, etc.
February 23, 2020