Member Services Representative, Sr. jobs in Wilmington, DE
Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative, Sr. jobs
Member Services Representative PT
- Planet Fitness - West Chester PA
-
West Chester, PA
FULL_TIME
-
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
Physical Demands- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
Compensation: $14.00 per hour
- 1 Day Ago
Member Services Representative
- Planet Fitness OH/DE Knapp Group
-
Newark, DE
PART_TIME
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
- 9 Days Ago
Member Services Representative
- Planet Fitness - IL/PA Rufo Group
-
Aston, PA
PART_TIME
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
- 2 Months Ago
Patient Services Representative Bilingual
- LCH Health and Community Services
-
Kennett, PA
OTHER
- The Patient Services Representative (PSR) provides vital customer service via telephone and in person. This position is responsible for answering calls on LCH’s main line, routing calls to appropriate...
- 8 Days Ago
Dental - Patient Services Representative
- ChesPenn Health Services
-
Coatesville, PA
FULL_TIME
- About Us ChesPenn is a network of community health centers spanning Chester and Delaware Counties. Our mission is to provide quality, integrated, and culturally sensitive medical, dental, and behavior...
- 1 Month Ago
Patient Services Representative Bilingual
- LCH Health and Community Services
-
Kennett, PA
FULL_TIME
- The Patient Services Representative (PSR) provides vital customer service via telephone and in person. This position is responsible for answering calls on LCH’s main line, routing calls to appropriate...
- 1 Month Ago
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0 Member Services Representative, Sr. jobs found in Wilmington, DE area
Member Service Representative
- Ardent Credit Union
-
King of Prussia, PA
- Job Description Job Description General Purpose: Responsible for providing a high touch, single point of contact for new...
- 4/23/2024 12:00:00 AM
Member Services Representative
- Planet Fitness Inc.
-
Jenkintown, PA
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providin...
- 4/23/2024 12:00:00 AM
Member Services Representative Opening Shift
- Crunch
-
Moorestown, NJ
- Reports to: Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills...
- 4/22/2024 12:00:00 AM
Member Service Representative II - bilingual Spanish
- First Harvest Credit Union
-
Camden, NJ
- MEMBER SERVICE REPRESENTATIVE II Bi-Lingual Job Category: Customer Service/Banking Location: Camden, New Jersey First Ha...
- 4/22/2024 12:00:00 AM
Member Service Representative/Teller
- Penn Federal Credit Union
-
Philadelphia, PA
- Job Description Job Description Penn Federal Credit Union has an opportunity for a full-time MSR(teller) at 3131 Walnut ...
- 4/21/2024 12:00:00 AM
Member Services Representative
- Crunch Fitness
-
Moorestown, NJ
- Crunch Fitness is looking for Membership Sales Representatives to join our growing team. Come change lives through fitne...
- 4/21/2024 12:00:00 AM
Member Service Representative (Springfield)
- Vacul
-
Gloucester City, NJ
- Jobs **Job Openings: Member Service Representative (Springfield)** **Announcement Number:**2021-63**Announcement Date:**...
- 4/21/2024 12:00:00 AM
Member Service Representative - Remote Philadelphia PA
- S3 Shared Services
-
Philadelphia, PA
- Job Description Job Description Join Our Talent Community Member Service Representative - REMOTE Full Time Non Exempt Re...
- 4/21/2024 12:00:00 AM
About Wilmington, Delaware
According to the United States Census Bureau, the city has a total area of 17.0 square miles (44 km2). Of that, 10.9 square miles (28 km2) is land and 6.2 square miles (16 km2) is water. The total area is 36.25% water.
The city sits at the confluence of the Christina River and the Delaware River, about 33 miles (53 km) southwest of Philadelphia. Wilmington Train Station, one of the southernmost stops on Philadelphia's SEPTA rail transportation system, is also served by Northeast Corridor Amtrak passenger trains. Wilmington is served by I-95 and I-495 within city limits. In addition, the twin-s...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative, Sr. jobs
$49,583 to $62,038
Wilmington, Delaware area prices
were up 1.0% from a year ago
were up 1.0% from a year ago
What does a Member Services Representative, Sr. do?
Member Services Representative, Sr. in Memphis, TN
The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting the products and services of the credit union.
December 24, 2019
Member Services Representative, Sr. in Manchester, NH
Customer Service Representatives interface with customers via inbound calls and/or the Internet for the purpose of resolving routine problems with products or services, specifically insurance plans.
February 13, 2020
Delivers best service possible to members when they have requests or queries, always looking for ways to improve our service to them.
January 15, 2020
Member Services Representative, Sr. in Killeen, TX
Provides such member services as opening new accounts, ordering checks, ATM maintenance, corrections, etc.
February 23, 2020