Member Services Representative, Sr. jobs in Worcester, MA

Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Member Services Representative
  • Anytime Fitness - 027669
  • Uxbridge, MA FULL_TIME
  • Benefits/Perks
    • Complimentary membership to over 5,000 Anytime Fitness clubs worldwide.
    • State-of-the-art sales training, continued education/development, and support.
    • The opportunity to grow and advance within an exciting company.
    Something different is happening here.
    And it’s Real AF.
    Getting fit doesn’t work if you only focus on fitness. And going it alone should never be a sign of strength. Our coaches support you in a way no one else can with the best fitness and holistic help inside the gym – and out. And our community of members is waiting to meet you.

    Job Summary
    As a Member Services Representative, you'll work directly with the Club Manager. You’ll work with each potential client to gain an understanding of their background, their goals, and what motivates them through their health journey. With that understanding, you'll build trust and work to identify solutions that help each customer realize a healthier life. The MSR is a passionate individual who seeks to help members and guests improve their lives through health and fitness. This person is responsible for welcoming guests and members to the gym, selling memberships and training services and maintaining a clean and organized gym. This role requires the ability to collaborate and communicate, and the ability to influence others in a positive way.

    Qualifications
    • Experience in the fitness industry is not required, but great communication and soft skills are.
    • Friendly, outgoing, and warm
    • Genuine and honest
    • Available to work flexible hours [mornings, afternoons, evenings, weekends]
    • Technologically savvy
    • Self-motivated

    Job postings listed on this site are with independently owned and operated franchised Anytime Fitness studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Anytime Fitness studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Anytime Fitness Worldwide, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Anytime Fitness Worldwide, LLC.

  • 13 Days Ago

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Member Services Representative I
  • UHealthSolutions, Inc.
  • Shrewsbury, MA FULL_TIME
  • Member Services Representative IUHealthSolutions is seeking candidates for several full-time positions within various programs within the Contact Center. These programs are designed to provide outboun...
  • 15 Days Ago

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Member Services Representative
  • Planet Fitness - The Core Group
  • Townsend, MA PART_TIME
  • Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective mem...
  • 23 Days Ago

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Member Services Representative
  • Planet Fitness - The Core Group
  • Webster, MA PART_TIME
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
  • 23 Days Ago

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Member Services Representative
  • Planet Fitness - The Core Group
  • Sturbridge, MA PART_TIME
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
  • 23 Days Ago

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Member Services Representative II
  • UHealthSolutions, Inc.
  • Shrewsbury, MA FULL_TIME
  • Member Services Representative IIUHealthSolutions is seeking candidates for several full-time positions within various programs within the Contact Center. These programs are designed to provide outbou...
  • 25 Days Ago

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0 Member Services Representative, Sr. jobs found in Worcester, MA area

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Member Service Representative I
  • Pawtucket Credit Union
  • Cranston, RI
  • Coastal1 Credit Union is seeking to hire a Member Service Rep. for our Sockanosset Branch in Cranston. The ideal candida...
  • 4/19/2024 12:00:00 AM

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Member Services Representative
  • Planet Fitness
  • Woonsocket, RI
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providin...
  • 4/19/2024 12:00:00 AM

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Member Services Representative - Opening position
  • Planet Fitness Inc.
  • Foxboro, MA
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providin...
  • 4/19/2024 12:00:00 AM

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Member Services Representative
  • Anytime Fitness - 027669
  • Medway, MA
  • Job Description Job Description Benefits/Perks Complimentary membership to over 5,000 Anytime Fitness clubs worldwide. S...
  • 4/18/2024 12:00:00 AM

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Member Services Representative- Opening Shift
  • Crunch
  • Roslindale, MA
  • Crunch Fitness is looking for a Sales Representative Club Opener to join our growing team. Come change lives through fit...
  • 4/18/2024 12:00:00 AM

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Member Services Representative
  • Planet Fitness Inc.
  • Waltham, MA
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providin...
  • 4/17/2024 12:00:00 AM

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Member Services Representative
  • Planet Fitness
  • Hadley, MA
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providin...
  • 4/17/2024 12:00:00 AM

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Member Services Representative
  • Anytime Fitness - 027669
  • Uxbridge, MA
  • Job Description Job Description Benefits/Perks Complimentary membership to over 5,000 Anytime Fitness clubs worldwide. S...
  • 4/16/2024 12:00:00 AM

Worcester has a total area of 38.6 square miles (100 km2), 37.6 square miles (97 km2) of land and 1.0 square mile (2.6 km2) (roughly 2.59%) of water. Worcester is bordered by the towns of Auburn, Grafton, Holden, Leicester, Millbury, Paxton, Shrewsbury, and West Boylston. Worcester is known as the Heart of the Commonwealth, because of its proximity to the center of Massachusetts. The city is about 40 miles (64 km) west of Boston, 50 miles (80 km) east of Springfield, and 38 miles (61 km) northwest of Providence, Rhode Island. The Blackstone River forms in the center of Worcester by the conflue...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative, Sr. jobs
$50,153 to $62,752
Worcester, Massachusetts area prices
were up 1.6% from a year ago

Member Services Representative, Sr. in Memphis, TN
The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting the products and services of the credit union.
December 24, 2019
Member Services Representative, Sr. in Manchester, NH
Customer Service Representatives interface with customers via inbound calls and/or the Internet for the purpose of resolving routine problems with products or services, specifically insurance plans.
February 13, 2020
Delivers best service possible to members when they have requests or queries, always looking for ways to improve our service to them.
January 15, 2020
Member Services Representative, Sr. in Killeen, TX
Provides such member services as opening new accounts, ordering checks, ATM maintenance, corrections, etc.
February 23, 2020