Member Services Supervisor jobs in Appleton, WI

Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Member Services - Member Services Associate
  • The Stevens Point Area YMCA
  • Stevens, WI FULL_TIME
  • FREE
    Y Membership

    Flexible
    Schedule

    Discounts on Y
    programs and

    Child Care

    Internship
    Credit/Work
    Experience

    Y Retirement
    Savings Account

    Supportive
    Community

    Inclusive Work
    Environment

    Share your enthusiasm and customer-focused work with our Members by providing timely and accurate
    information to members and guests. Assist Member Services Director in creating and implementing member-
    focused policies and procedures. Facilitate training while providing leadership to Member Services Associates.
    Process accurate day to day operations such as registrations, sales, and refunds.

    A fully completed Stevens Point Area
    YMCA Employment Application is

    required. Applications are available
    at the Member Services desk or
    online at www.spymca.org/jobs.

    HOW TO APPLY:

    The Stevens Point Area YMCA is an equal
    opportunity employer functioning under an

    Affirmative Action Plan.

    WORK AT THE Y

    Member Services
    $10.17/hour

    Qualifications:
    Established history of positive customer service experience.
    Skilled in use of Microsoft Office.
    Proactive in seeking answers to member and guest inquiries.
    Ability to thrive in a fast paced environment
    Comfortable managing multiple tasks simultaneously
    Strong communication skills, with a “listen-first” mentality
    Willingness to help others – members, guests, and coworkers
    Consistently displays our core values: Caring, Respect,
    Responsibility, and Honesty.

    STEVENS POINT AREA YMCA 1000 Division Street, Stevens Point, WI 54481 715.342.2980 www.spymca.org/jobs

    PART-TIME
    Part time or full time available. Shifts are flexible, with a goal of consistency.

  • 16 Days Ago

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Facility Services - Custodial Supervisor
  • The Stevens Point Area YMCA
  • Stevens, WI FULL_TIME
  • FREE Y Membership Paid Holidays Discounts on Y Programs and Child Care Full Benefits Package Y Retirement and Retirement Savings Account Supportive Community Inclusive Work Environment WORK AT THE Y T...
  • 12 Days Ago

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Outpatient Services Supervisor
  • Portage County, WI
  • Stevens, WI FULL_TIME
  • Portage County Health & Human Services is hiring a full-time Outpatient Services Supervisor to join the team! This is a new position added to support the Psych/Intensive In-Home/Adult/Substance Abuse ...
  • 14 Days Ago

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Retail supervisor
  • SAS Retail Services
  • Appleton, WI FULL_TIME
  • Summary Full-Time Retail Supervisor At our Company, we grow People, Brands, and Businesses! Our Retail Merchandising Team is seeking a competitive and ambitious Supervisor with proven experience manag...
  • Just Posted

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Warehouse Supervisor
  • MONOGRAM MANAGEMENT SERVICES INC
  • Plover, WI FULL_TIME
  • Position Overview: The Warehouse Supervisor is responsible for leading a team charged with safely managing receiving, shipping, storing, put-away and inventory activities for the assigned facility(s)....
  • 1 Month Ago

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Member Services Representative- Rothschild
  • Planet Fitness Rothschild
  • Rothschild, WI FULL_TIME
  • At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential.We are c...
  • 19 Days Ago

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0 Member Services Supervisor jobs found in Appleton, WI area

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Service Operations Manager
  • North Central Utility of Wisconsin LLC
  • Kaukauna, WI
  • Job Description Job Description North Central Utility is looking for a self-motivated, highly organized individual to le...
  • 4/23/2024 12:00:00 AM

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Service Operations Manager
  • North Central Utility of Wisconsin LLC
  • Green Bay, WI
  • Job Description Job Description North Central Utility is looking for a self-motivated, highly organized individual to le...
  • 4/23/2024 12:00:00 AM

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Supply Attendant
  • LG-OSS LLC
  • Neenah, WI
  • Job Details Job Location G095 - Neenah, WI Education Level High School Salary Range $11.50 Hourly Travel Percentage None...
  • 4/22/2024 12:00:00 AM

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Customer Service Representative Bilingual (Spanish)
  • Valley Proteins, Inc.
  • Appleton, WI
  • Customer Service Representative Bilingual (Spanish) Full Time NEW **Imagine a more rewarding customer service career wit...
  • 4/22/2024 12:00:00 AM

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Customer Support Representative ($20 PH starting)
  • SPECTRUM
  • Fond Du Lac, WI
  • At a Glance Full-time entry-level to mid-level customer service role resolving customer billing inquiries and account is...
  • 4/22/2024 12:00:00 AM

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Front of House Manager
  • Uncle Mike's Food Emporium
  • Appleton, WI
  • The FOH Manager is responsible for overseeing all aspects of the customer experience within the establishment's public a...
  • 4/20/2024 12:00:00 AM

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Food Service Associate I - The Heritage
  • ThedaCare
  • Appleton, WI
  • Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion t...
  • 4/20/2024 12:00:00 AM

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Lead Customer Service Representative
  • Schneider National, Inc.
  • Green Bay, WI
  • Job Description - Lead Customer Service Representative (213775) **Job Description** Lead Customer Service Representative...
  • 4/20/2024 12:00:00 AM

Appleton is a city in Outagamie (mostly), Calumet, and Winnebago counties in the U.S. state of Wisconsin. One of the Fox Cities, it is situated on the Fox River, 30 miles (48 km) southwest of Green Bay and 100 miles (160 km) north of Milwaukee. Appleton is the county seat of Outagamie County. The population was 72,623 at the 2010 census. Of this, 60,045 were in Outagamie County, 11,088 in Calumet County, and 1,490 in Winnebago County. Appleton is the principal city of the Appleton, Wisconsin Metropolitan Statistical Area, which is included in the Appleton-Oshkosh-Neenah, Wisconsin Combined Sta...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Supervisor jobs
$59,214 to $74,311
Appleton, Wisconsin area prices
were up 1.3% from a year ago