Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Digital Marketing Specialist // Golf & Charity
**Company Overview:**
Member for a Day is the world’s largest online charity golf platform. Since 2020 we’ve raised over $7.1 million for charity by auctioning off once in a lifetime golf experiences. We are seeking a dynamic digital marketing specialist to join our team and accelerate our consumer growth.
If you love golf and want to create dynamic content while doing good, Member for a Day is the perfect place to grow your career.
**Job Summary:**
The Digital Marketing Specialist will spearhead our marketing efforts and increase the size of the Member for a Day community. The ideal candidate will have a growth mentality and a passion for all things golf and charity. Your role will encompass all things digital; from telling great stories in golf & charity to promoting and scaling our community of golf fans across digital platforms, mediums and channels.
Knowledge of golf is required. If you don’t know the difference between a birdie and a bogey it’s probably not the best fit. If you love golf and love making content, we’d love to hear from you!
**Key Responsibilities:**
As the Digital Marketing Specialist, you’ll be working with key executives at Member for a Day in helping to manage and grow our digital marketing initiatives and create the campaigns and initiatives to grow the business.
Digital Marketing Focus Areas
**Qualifications:**
**Benefits:**
- The ability to work from anywhere (we’re a 100% remote company).
- Joining a social impact business that is on the verge of hyper-growth
- Opportunities for professional development and career advancement.
- A competitive hourly rate and career growth opportunities
**Join Our Team:**
If you are a results-driven marketer with a passion for creating engaging content and shaping the future of Member for a Day, we want to hear from you! Apply now to join our team and play a key role in growing our platform to new heights.
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0 Member Services Supervisor jobs found in Austin, TX area