Member Services Supervisor jobs in Austin, TX

Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Digital Marketing Specialist
  • Member for a Day
  • Austin, TX FULL_TIME
  • Digital Marketing Specialist // Golf & Charity

     

    **Company Overview:**

    Member for a Day is the world’s largest online charity golf platform. Since 2020 we’ve raised over $7.1 million for charity by auctioning off once in a lifetime golf experiences. We are seeking a dynamic digital marketing specialist to join our team and accelerate our consumer growth.

     

    If you love golf and want to create dynamic content while doing good, Member for a Day is the perfect place to grow your career.

     

    **Job Summary:**

     

    The Digital Marketing Specialist will spearhead our marketing efforts and increase the size of the Member for a Day community. The ideal candidate will have a growth mentality and a passion for all things golf and charity. Your role will encompass all things digital; from telling great stories in golf & charity to promoting and scaling our community of golf fans across digital platforms, mediums and channels.

     

    Knowledge of golf is required. If you don’t know the difference between a birdie and a bogey it’s probably not the best fit. If you love golf and love making content, we’d love to hear from you!

     

     

    **Key Responsibilities:**

     

    As the Digital Marketing Specialist, you’ll be working with key executives at Member for a Day in helping to manage and grow our digital marketing initiatives and create the campaigns and initiatives to grow the business.

     

    Digital Marketing Focus Areas

     

    • Social Media Management
    • Manage and grow the company’s social media presence, including content creation, community engagement, and performance tracking.
    • Email Marketing
    • Manage and grow the company’s email list with performance metrics.
    • Partnerships and Strategic Relationships
    • Collaborate with cross-functional teams to ensure alignment of marketing initiatives with overall business objectives.
    • Manage brand partners to make sure we’re fulfilling our obligations for sponsored content.
    • We have major golf partnerships in the works, this will be fun!
    • Paid Media
    • Assist in paid social advertising with a keen eye on creating the right content that reaches the right audience and ultimately increases charitable donations.
    • Media
    • Cultivate relationships with media contacts and news outlets to maximize PR exposure and brand visibility.
    • Content Creation
    • Schedule podcast interviews for the soon to be launched Member for a Day podcast
    • Edit short form videos and podcast clips for maximum social reach.
    • Help with storytelling and content production planning
    • Digital Assets
    • Ensure the Member for a Day website reflects an up-to-date brand image.

     

    **Qualifications:**

    • Bachelor's degree in Marketing, Communications, Business Administration, or related field.
    • Proven experience in marketing roles, preferably at a B2C business.
    • Understanding of digital marketing techniques and platforms, including social media, and email marketing.
    • Excellent written and verbal communication skills, with the ability to craft compelling messaging and storytelling.
    • Creative thinker with a passion for generating captivating ideas.
    • Analytical mindset with proficiency in data analysis and interpretation to drive informed decision-making.
    • Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
    • Team player with strong interpersonal skills and the ability to collaborate effectively across departments.
    • Proficiency in marketing software and tools, such as Adobe Creative Suite, Google Analytics, Riverside.FM, Opus, iMovie.

     

     

     

    **Benefits:**

    - The ability to work from anywhere (we’re a 100% remote company).

    - Joining a social impact business that is on the verge of hyper-growth

    - Opportunities for professional development and career advancement.

    - A competitive hourly rate and career growth opportunities

     

    **Join Our Team:**

    If you are a results-driven marketer with a passion for creating engaging content and shaping the future of Member for a Day, we want to hear from you! Apply now to join our team and play a key role in growing our platform to new heights.

     

  • 7 Days Ago

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Member Services Officer III (Supervisor) - North
  • A+ Federal Credit Union
  • Austin, TX FULL_TIME
  • Member Services Officer III (Supervisor) Job Type: Full-Time Exemption Type: Non-Exempt Wage Amount: $21.99 hourly minimum As a Member Services Officer III (MSO III), your primary objective will be to...
  • Just Posted

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GUEST SERVICES SUPERVISOR
  • Homewood Suites - Round Rock
  • Round Rock, TX FULL_TIME
  • This is the job description for GUEST SERVICES SUPERVISORJob Title: Guest Services SupervisorDepartment: Front Office/Guest ServicesCompany: Dimension HospitalityReports To: Front Office Manager/ AGM/...
  • 12 Days Ago

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Guest Services Supervisor | Austin
  • Bronco Off-Roadeo
  • Horseshoe Bay, TX FULL_TIME
  • Summary The Guest Services Supervisor is responsible for the overall check-in of guests, organization, and inventory of the merchandise, manage onsite catering team, and campfire entertainment. The id...
  • 13 Days Ago

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Administrative Supervisor Related Services
  • Austin Independent School District
  • Austin, TX FULL_TIME
  • JobID: 52281 Position Type: 05 - Administration: Central Office/Administrative Supervisor Date Posted: 8/7/2023 Location: Special Education For Fiscal Year: 2023-24 Pay Grade: AP7 Duty Days: 226 COMPE...
  • 15 Days Ago

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Services Experience Supervisor
  • Best Buy
  • Georgetown, TX FULL_TIME
  • As the Services Experience Supervisor, you’ll be responsible for the operations and customer experience related to Geek Squad services for both electronic devices (computer and mobile phone repair) an...
  • 3 Days Ago

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0 Member Services Supervisor jobs found in Austin, TX area

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Attendant, Room
  • Wyndham Hotel Group
  • Austin, TX
  • ** Attendant, Room** Location: Austin, TX, US Property Name: La Quinta by Wyndham Austin Capitol - Downtown Req Id: 1458...
  • 4/18/2024 12:00:00 AM

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Customer Service Representative
  • Four Hands LLC
  • Austin, TX
  • **Four Hands** **Customer Service Representative** **Sales Operations - Austin, TX - Full Time** Four Hands, a leader in...
  • 4/16/2024 12:00:00 AM

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Customer Experience Program Manager Client Services Austin Client Services, Austin
  • Bazaarvoice, Inc.
  • Austin, TX
  • ???? **Privacy Notice** **Customer Experience Program Manager** Austin / Client Services / Full-time **About Bazaarvoice...
  • 4/16/2024 12:00:00 AM

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Customer Service Coordinator
  • American Airlines
  • Austin, TX
  • ** Customer Service Coordinator** ** Customer Service Coordinator** Date: Mar 4, 2022 Location: Austin-Bergstrom Intl Ap...
  • 4/16/2024 12:00:00 AM

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Patient Services Coordinator (Ortho/Front Desk Admin)
  • Austin Regional Clinic
  • Austin, TX
  • ** Patient Services Coordinator (Ortho/Front Desk Admin)** **Job Category****:** Office & Clerical **Requisition Number*...
  • 4/16/2024 12:00:00 AM

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Web Customer Service Representative Lead
  • University Co-op
  • Austin, TX
  • **University Coop** **Web Customer Service Representative Lead** **CSR - Austin, TX - Full Time** **Company Overview** T...
  • 4/16/2024 12:00:00 AM

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Store Support Supervisor (Customer Service, Front End Support)
  • Whole Foods Market Inc.
  • Austin, TX
  • **NYC CANDIDATES:** As mandated by New York City any New Member hired or Team Member transferring into NYC locations mus...
  • 4/15/2024 12:00:00 AM

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Customer Care Representative
  • Brookfield Properties
  • Austin, TX
  • **Location** Austin - 11501 Alterra Parkway, Suite 100**Business** As part of Brookfield Asset Management one of the lar...
  • 4/15/2024 12:00:00 AM

Austin is the capital of the U.S. state of Texas and the seat of Travis County, with portions extending into Hays and Williamson counties. It is the 11th-most populous city in the United States and the 4th-most populous city in Texas. It is also the fastest growing large city in the United States, the second most populous state capital after Phoenix, Arizona, and the southernmost state capital in the contiguous United States. As of the U.S. Census Bureau's July 1, 2017 estimate, Austin had a population of 950,715 up from 790,491 at the 2010 census. The city is the cultural and economic center ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Supervisor jobs
$60,497 to $75,922
Austin, Texas area prices
were up 1.2% from a year ago