Member Services Supervisor jobs in Billings, MT

Company Description

Forefront Healthcare is unique, experienced, and specialized in serving the continuum of care. With finely tailored, high-quality culinary and support services, Forefront helps its partners elevate the patient and resident experience.

Job Description

Are you looking for a company which you can elevate your career with? Forefront Healthcare is the company you can definitely advance with! We are a small privately-owned American company who have the best people to provide quality services to our end customer! Come and join a company that is growing and be part of our success!

WE HAVE AMAZING BENEFITS: Benefits include: Medical Insurance, Dental Insurance, Life Insurance, Vision Insurance, 401(k) plan (retirement plan), Vacation, Paid Holidays, Sick leave and, discounted childcare. 

Pay Range: $23.00-$27.00

Summary/Objective:

The Kitchen Supervisor is responsible for managing the overall kitchen operations, ensuring that the kitchen employees follow sanitary procedures while doing their high-quality and maximum productivity tasks. The Kitchen Supervisor will manage inventories, checking the adequacy of food supplies and kitchen equipment.  The Kitchen Supervisor must have excellent communication and leadership skills, especially with responding to customers' inquiries and concerns and resolving complaints and will oversee the kitchen in the absence of the Culinary Director.

Essential Functions:

• Manage and lead the kitchen associates in all aspects of service, including the opening, prep, and closing duties.
• Work together with the chef leadership team and other departments to ensure our guests receive the highest quality of service.
• Receive and process all kitchen orders and deliveries in line with company protocol.
• Maintain communication with the restaurant staff to ensure the team has enough stock and assist them with supplies and ordering.
• Ensure the appropriate safety, sanitation, and hygiene practices are followed across all back-of-house areas and in line with the cleaning schedules.
• Monitor the kitchen operational costs and ensure budget guidelines are followed.
• Ensure all kitchen equipment is used safely, securely and is in full working order.
• Follow waste control guidelines to avoid spoilage where possible.
• Perform the relevant briefings with front and back-of-house staff pre and post service.
• Other duties as assigned.

Qualifications

Competencies:

1. Customer Service.
2. Leadership Skills.
3. Teamwork Orientation.
4. Thoroughness.
5. Time Management.

Additional Eligibility Qualifications:

• Verbal and writing abilities necessary to communicate and work effectively with various levels of staff, residents, family members and the public. 
• Willingness to perform routine, repetitive tasks with frequent interruptions.
• Ability to perform in a high-pressure and fast paced environment.
• Ability to read, write and speak English. 
• Ability to read, understand, and follow recipe directions, diet orders and work assignments. 
• Able and willing to work flexible hours, such as during emergency situations. 
• Must be patient and tolerant toward staff, residents, and family members. 

Position Type/Expected Hours of Work:

This is an hourly position, with expected hours to include: days, evenings, weekends, and holidays.

Additional Information

AAP/EEO Statement:

Forefront Healthcare is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.