Member Services Supervisor jobs in Carson City, NV

• Description

US:NV:Carson City Patient Food Support Services

Full Time Variable Shift

About Carson Tahoe Health

CTH is a not-for-profit healthcare system with 240 licensed acute care beds, fully accredited by the Center for Improvement in Healthcare Quality (CIHQ). CTH was voted 5^th most beautiful hospital in the nation nestled among the foothills of the Sierra Nevada in North Carson City and only a short drive away from world-famous Lake Tahoe & Reno. We serve a population of over 250,000 and feature two hospitals, two urgent cares, an emergent care center, outpatient services and a provider network with 19 regional locations.

Summary

Supervises production staff in preparation of hot and cold menu selections from meal services. Inventories food, non medical supplies and equipment. Manages cash accounting and revenues. Oversees catering preparation, setup, and scheduling of staff.

Responsibilities

1. Assures staff consistently utilizes approved recipes in meal production. Keeps recipe files updated, complete and orderly. 2. Oversees production for quality and correctness. Provides staff with training on proper methods of production to improve quality and/or save time. 3. Involves staff in monitoring adherence to standards. Enforces public health regulations regarding safe/sanitary food and equipment handling. 4. Oversees food purchasing, inventory control, quality and quantity of supplies, and minimization of waste. 5. Inventories department stores of food, non-medical supplies, and equipment. 6. Assures staff compliance with public health standards in receiving of goods, receiving done in proper location, proper condition, put away promptly, and FIFO maintained. 7. Keeps daily record of revenues from cafeteria and meals staff served. Maintains accuracy in cash accounting. Coordinate cafeteria activities and environment that influence customer satisfaction. 8. Facilitates performance improvement, oversees data collection and reporting of key performance indicators including safety and sanitation, and customer satisfaction. Ensures regulatory compliance. 9. Supervises retail businesses including cafeteria, catering, and physician dining. 10. Helps facilitate the functions of hiring, performance management, disciplinary actions, grievances, promotions, transfers, and scheduling. 11. Oversees production and setup of catered events and schedules staff accordingly. 12. Under direction of Manager, develops work schedules and schedules staff of Food and Nutrition Services; participates in interviews, disciplinary actions, and evaluation of staff. 13. Is proactive in problem resolution and deadlines. Monitors and supports quality improvement efforts in food services and sanitation. Assures that follow-up action is taken by production crew as specified in survey results. Directs self and motivates employees to respond to customer needs, expectations and requests. 14. Actively supports organization’s mission, vision, values and strategic directions. Develops staff support of same. 15. Is compliant with and is a model of organization’s definition of “Acceptable Behaviors”. Assists new staff in accomplishing job responsibilities and adherence to acceptable behaviors as show of support. 16. Complies with standards of safety. 17. Maintains confidentiality. 18. Adheres to all department specific and hospital policies and procedures.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions 

• High school education or equivalent required. 
• Minimum one (1) year prior experience in hospital food service. One (1) year experience and/or education in modified diet food preparation and nutrition. 
• One year previous supervisory experience required 
• Education and/or certification in Food Services sanitation required. 
• Experience working on a computer using word processing, spreadsheet and graphics software desired 
• Demonstrated ability to function under pressure and prioritize work loads. 
• Must be self motivated. 
• Ability to read and write English and accomplish basic math calculations

Top 5 Reasons to Live in Carson City, Nevada

• Live, work and play in one of the most beautiful regions in the world
• Enjoy an array of outdoor activities world class skiing, golf, camping, mountain biking, hiking, water skiing, kayaking, hunting and fishing
• Just next door is Beautiful Lake Tahoe
• We are minutes from Reno known as the 'biggest little city in the world' - Fine dining, nightlife, shopping and home to the University of Nevada Reno.
• Family friendly atmosphere with affordable housing & excellent school system

Our Benefits

• No State Income Tax
• Medical, Dental, Vision, FSA, Telehealth
• Paid Time Off, Mental Health, and Volunteer Days
• 100% Vested 401K & Roth with Company Contribution
• Tuition Reimbursement
• Referral Bonuses
• On Site Education & Certification Programs
• Base Wage Increases for Relevant Advanced Degrees
• Free Calm App Subscription