Member Services Supervisor jobs in Charleston, WV

Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

Recently Added Member Services Supervisor jobs

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Construction Supervisor
  • KEMRON Environmental Services, Inc.
  • Charleston, WV FULL_TIME
  • JOB SUMMARY: Reports to the Project Manager and performs daily site supervision of company employees and subcontractors at environmental remediation and construction project sites. Responsible for employee and subcontractor compliance with Site Health and Safety Plan. Responsible for project quality control. Tracks time of employees and directs employees in safe and proper procedures, following KEMRON SOPs for activities. Must have basic knowledge of earthwork, i.e., excavation, grading, and backfilling.

    PRIMARY RESPONSIBILITIES AND JOB DUTIES:
    • Manages the day-to-day activities of onsite employees and subcontractors.
    • Communicates in a timely and consistent manner with Project Manager and or Program/Department Manager.
    • Completes and submits daily, weekly, and monthly written reports to the Project Manager.
    • Maintains the project work schedule.
    • Tracks project budget and approves subcontractor invoices.
    • Ensures that proper KEMRON safety and incident reporting procedures are followed. Immediately brings problems to the attention of the Project Manager and/or corporate Health and Safety Director.
    • Must be willing to travel up to 90%.
    EQUIRED QUALIFICATIONS AND SKILLS:
    • 3 years’ experience as Construction Superintendent or similar position, preferably in the environmental remediation and construction field.
    • Any combination of education and experience that demonstrates the knowledge and ability to perform the job duties of the position.
    • Knowledge of the proper and safe use of equipment, materials and supplies as utilized in environmental remediation and construction work.
    • Knowledge of first aid and applicable safety precautions.
    • Ability to work independently and complete daily activities according to project work schedule.
    • Computer literacy required, must include working knowledge of Word, Excel, experience w/SharePoint a plus.
    • Ability to communicate effectively both verbally and written.
    • Ability to understand, follow and transmit written and oral instructions.
    • Ability to meet attendance schedule with dependability and consistency.
    OTHER REQUIREMENTS:
    • 40-Hour OSHA HAZWOPER Training/8-Hour Refresher training is required.
    • Current valid driver’s license and ability to pass a HAZWOPER medical exam and drug screen in accordance with KEMRON’s Medical Monitoring Program and vehicle insurance carrier.
    • Must be able to understand and will sign-off on Corporate and worksite Health and Safety Plan(s).
    • Must have experience with and ability to direct “tailgate” safety meetings as needed.
    • Must possess the following personality traits:
      • Positive and professional
      • Team player
      • Organized and meticulous with details
      • Self-motivated and efficient
    PREFERRED QUALIFICATIONS:
    • Certified First Aid and CPR training.
    • Fully vaccinated against COVID-19.
    WORK CONTEXT/PHYSICAL DEMANDS:
    • Must be able to lift, push, pull or carry objects, use abdominal and lower back muscles to provide support over time without fatigue. Requires good manual dexterity (hand, hand with arm, two hands) and multi-limb coordination.
    • Regularly works in outdoor conditions that may include inclement weather, such as heat and humidity, rain, extreme cold with snow/ice.
    • Must be able to work in a standing position for the majority of a workday.
    • May work in an environment with close proximity to moving vehicles and mechanical parts.
    • Must have the ability to work in full PPE including respiratory protection which may include SCBA, APR, SAR.
    • Must understand and follow KEMRON SOPs for specific task(s).
    • Must be able to travel to work/project sites and traverse all types of terrain, often only on foot.
    • Must be able to assess the accuracy, neatness, and thoroughness of assigned tasks.
    • May require after hours and weekend work, including travel based on project specific needs.
    • Must be able to lift 50 pounds at times.
    KEMRON is an Employee-Owned company offering a full benefits package which includes medical/dental/life/disability insurance, a 401(k) and the opportunity to be an employee-owner.

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities which are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

    EEO/AA Employer/Vets/Disability




    XJ6
  • 25 Days Ago
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WRAPAROUND SUPERVISOR
  • StepStone Family & Youth Services
  • Dunbar, WV FULL_TIME
  • Our Company: StepStone Family & Youth Services Overview: The Wraparound Supervisor implements the Wraparound process for youth and families identified and referred to the agency for the WV Wraparound ...
  • 1 Month Ago
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Member Services Representative
  • Planet Fitness - United FP Management, LLC
  • Moundsville, WV PART_TIME
  • THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, activ...
  • 2 Days Ago
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Member Services Representative
  • Planet Fitness - United FP Management, LLC
  • Beckley, WV PART_TIME
  • THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, activ...
  • 3 Days Ago
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Laboratory Supervisor
  • WV Departments of Health, Health Facilities, and Human Services
  • Welch, WV FULL_TIME
  • General Description Responsible for providing administrative and technical leadership to all personnel in the Laboratory and Pathology as well as coordinate activities with other departments. at Welch...
  • Just Posted
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Foster care supervisor
  • BrightSpring Health Services
  • Dunbar, WV FULL_TIME
  • Overview The Foster Care Supervisor is responsible for actions, decisions, and performances within the regional program. The Foster Care Supervisor is responsible for the care and protection of all th...
  • 1 Day Ago
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0 Member Services Supervisor jobs found in Charleston, WV area

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Remote LPN Patient Care Coordinator
  • Wellbox, Inc.
  • Charleston, WV
  • Description Wellbox is a growing healthcare company dedicated to helping people live healthier, happier lives. We do thi...
  • 4/26/2024 12:00:00 AM
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Wolf Creek Contracting - Concrete Foreman
  • Watertown Enterprises
  • Charleston, WV
  • About Wolf Creek Contracting Wolf Creek Contracting is a General Contractor centrally located to service the Ohio, West ...
  • 4/26/2024 12:00:00 AM
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Night Shift Street Crew Leader
  • City Of Charleston
  • Charleston, WV
  • Summary: The purpose of this class within the organization is to supervise and lead a crew in the day-to-day operations ...
  • 4/26/2024 12:00:00 AM
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Mayor's Summer Youth Jobs Program - Charleston Fire, Fire Marshal Bureau
  • City Of Charleston
  • Charleston, WV
  • Mayor's Summer Youth Jobs Program Job Description Position Title: Office Assistant - Fire Marshal Bureau Department: Cha...
  • 4/25/2024 12:00:00 AM
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C
Team Member
  • Captain D's
  • Charleston, WV
  • What makes Captain D's a great place to work? It's our people! We've built a culture that is committed to developing and...
  • 4/24/2024 12:00:00 AM
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Project Director Columbus, OH, United States Posted on 04/18/2024 Be the First to Apply
  • Hill Intl.
  • Charleston, WV
  • Hill International is seeking a Project Director in Columbus, OhioResponsibilities Manage Architect/Engineers, contracto...
  • 4/24/2024 12:00:00 AM
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Accounting Technician 4 - Finance - Kanawha Co.
  • West Virginia
  • Charleston, WV
  • Post funds received from outside agencies, bureaus, and offices within The Office of Shared Administration (OSA). Proces...
  • 4/24/2024 12:00:00 AM
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Accreditation Specialist- Law Enforcement- Massachusetts, Illinois, Wisconsin, Ohio, Texas, or [...]
  • Lexipol Media Group
  • Charleston, WV
  • Accreditation Specialist- Law Enforcement - Massachusetts, Illinois, Wisconsin,Ohio, Texas, or New YorkMust have experie...
  • 4/23/2024 12:00:00 AM
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About Charleston, West Virginia

Charleston is the most populous city in, and the capital of, the U.S. state of West Virginia. Located at the confluence of the Elk and Kanawha rivers, the population during the 2017 Census Estimate was 47,929. The Charleston metropolitan area as a whole had 214,406 residents. Charleston is the center of government, commerce, and industry for Kanawha County, of which it is the county seat. Early industries important to Charleston included salt and the first natural gas well. Later, coal became central to economic prosperity in the city and the surrounding area. Today, trade, utilities, governm...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Supervisor jobs
$54,997 to $69,020
Charleston, West Virginia area prices
were up 1.2% from a year ago
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