Member Services Supervisor jobs in Cheyenne, WY

Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Special Services Supervisor I
  • Noble Casing, Inc.
  • Cheyenne, WY FULL_TIME
  • Description

    Job Details

    Reports To: Casing Operations Supervisor and District Manager


    Scope of Work

    Supervise the duties and responsibilities of both field and shop personnel through coordination of equipment and employees.


    Duties & Responsibilities: These are not listed in relation to their priority or importance.

    • Oversee and implement NCI’s Mentor program
    • Efficiently organize and manage crews in all Casing Divisions
    • Schedule jobs then stage and function test all equipment before completing job paperwork
    • Manage employees concerns
    • Actively search for areas to improve in and convey these ideas to upper management in order to establish a plan of implementation
    • Directly responsible for all field and shop personnel within division in specific region
    • Must be available 24 hours to answer customer and supervisors concerns
    • Determine need for equipment and maintain inventory of supplies and sale inventory
    • Must be punctual and submit all reports in a timely fashion
    • Must be committed to carrying out all tasks and job assignments to the highest quality
    • Know and understand all of NCI’s company policies and job duties of all supervisors
    • Maintain stringent Safety and Quality practices
    • Must understand and comply with all safety rules and Noble Company Policies
    • Work closely with HR to recruit, hire, evaluate employee performance, train staff, and recommend or initiate promotions, transfers and also disciplinary action
    • Perform various other duties and activities as deemed necessary by supervisors within safe and efficient constraints of the job


    Requirements

    Skills & Knowledge:

    • Minimum of 5 years of oilfield experience
    • Must be proficient with written and verbal communication skills
    • Strong leadership and quality skills
    • Understands importance of leading by example
    • Ability to multi-task
    • Continually strive to become more knowledgeable with NCI’s products and services
    • Ability to work under pressure
    • Computer knowledge
    • Can work closely with fellow employees
    • Continually works to grow company through actively motivating supervisors and employees


    Minimum Qualifications:

    • Complete all Noble and industry specific training
    • 5 years of industry and management experience

    Special Requirements

    • Must possess the ability to handle high priority projects safely and efficiently

    Physical Demands

    • Sedentary Work
    • Light Duty
    • Lifting of 20 pounds maximum with possibility of frequent lifting and, or carrying of objects weighing up to 10 pounds
    • Medium Duty
    • Lifting of 50 pounds maximum with possibility of frequent lifting and, or carrying of objects weighing up to 25 pounds
    • Heavy Work
    • Lifting of 100 pounds maximum with possibility of frequent lifting and, or carrying of objects weighing up to 50 pounds or more

    Audio-Visual & Licensing Demands

    • Average Vision
    • Average Hearing
    • Color Discrimination
    • Peripheral Vision
    • Depth Perception
    • Valid Driver’s License

    Required Actions

    In an 8 hour day this job may include

    • Standing/Walking 6-8 hours
    • Sitting Occasionally
    • Driving Occasionally

    Work Environment

    This job may include

    • Chemicals
    • Cold
    • Dampness
    • Fumes/Gases
    • Heat/Humidity
    • Noise
    • Height

    Repetitive Motions

    • Grasping
    • Finger Dexterity
    • Pushing and Pulling
    • Foot Movement
    • Fine Manipulation

    Maneuverability

    • Occasional
    • Bending
    • Climbing
    • Reaching
    • Twisting
    • Squatting

    Driver Criteria:

    This is our preferred guideline for insured drivers. Individual exceptions may be considered to some degree.

    Requiring Driver Exclusions:

    • One or more Type A Violation(s) in a 60 month period
    • Two or more Type B Violation(s) in a 36 month period
    • Three or more Type C Violation(s) in a 36 month period
    • One Type B and two Type C Violations in a 36 month period


    Type of Violations Defined:

    • Type A: Includes but not limited to, DWI, DUI, OUI, refusing a substance test and charges of reckless driving, manslaughter, hit & run, eluding police, any felony, drag racing, having or driving with a suspended license.
    • Type B: Includes all vehicle accidents regardless of fault.
    • Type C: Includes all moving violations not in Types A or B such as; speeding, improper lane change, failure to yield, running stop lights or signs.
    • Type D: Included non-moving violations such as illegal parking, equipment violations, obstructing traffic, failure to display registration or driver’s license.


  • 28 Days Ago

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NUTRITION SERVICES SUPERVISOR
  • Laramie County School District #1
  • Cheyenne, WY FULL_TIME
  • JobID: 3081 Position Type: Administrative/Nutrition Services Supervisor Date Posted: 4/11/2022 Location: NUTRITION SERVICES Date Available: 08/2022 Closing Date: 04/25/2022 **ALL EMPLOYEES WHO BEGIN W...
  • 1 Month Ago

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Billing Supervisor
  • Contact Government Services, LLC
  • Cheyenne, WY FULL_TIME
  • Billing Supervisor Employment Type: Full-Time, Mid-Level Department: Financial CGS is seeking a Billing Specialist to join our team supporting our mission. This position will entail a wide range of du...
  • 25 Days Ago

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Member Services Manager
  • WYHY Federal Credit
  • Cheyenne, WY FULL_TIME
  • WyHy is a Member-Owned Financial Cooperative dedicated to helping our members achieve financial success. In order to be successful, WyHy seeks those individuals that are not just looking for a career,...
  • 2 Days Ago

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Prior Authorization Supervisor
  • Regional West Health Services
  • SCOTTSBLUFF, NE FULL_TIME
  • Regional West Health Services is an independent, integrated health care delivery system based in Scottsbluff, Nebraska. We are actively looking for caring individuals to join the team as a Supervisor ...
  • 26 Days Ago

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Assistant Site Supervisor
  • Settje Agri-Services and Engineering Inc.
  • Imperial, NE FULL_TIME
  • This position will assist the Site Supervisor in all projects and related services of SASE, including carrying out all tasks necessary for successful construction of all related projects. Reports to: ...
  • 4 Days Ago

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0 Member Services Supervisor jobs found in Cheyenne, WY area

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Order Picker
  • Walmart
  • Cheyenne, WY
  • **Job Summary:** As an Order Picker at Walmart, you will be responsible for accurately and efficiently selecting merchan...
  • 4/19/2024 12:00:00 AM

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Travel Nurse RN - ED - Emergency Department - $2,069 per week
  • Hiring Now!
  • Cheyenne, WY
  • Fusion Medical Staffing-Nursing is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Cheye...
  • 4/19/2024 12:00:00 AM

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Licensed Practical Nurse - LPN - Correctional Facility
  • CareerStaff Unlimited
  • Cheyenne, WY
  • Licensed Practical Nurse - LPN - Correctional Facility Invest in your future by discovering a facility in Springville, A...
  • 4/19/2024 12:00:00 AM

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Community Services Assistant Coordinator
  • Magic City Enterprises
  • Cheyenne, WY
  • Job Description Job Description MAGIC CITY ENTERPRISES Community Services Assistant Coordinator DEPARTMENT: Community Se...
  • 4/19/2024 12:00:00 AM

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Field Services Technician Level 3 (Silent-Aire Mission Critical Services)
  • Johnson Controls International
  • Cheyenne, WY
  • As a part of Johnson Controls’ Data Center Solutions business unit, Silent-Aire is on the forefront in the creation of n...
  • 4/19/2024 12:00:00 AM

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Customer Service Associate
  • Salud Family Health
  • Fort Collins, CO
  • Company Description Since 1970, Salud has been committed to providing a Medical Home to patients, where medical, dental,...
  • 4/18/2024 12:00:00 AM

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Housekeeper-PT
  • Fairfield Inn Cheyenne
  • Cheyenne, WY
  • Job Summary: Informacin disponible en espaol a continuacin. A Housekeeper is primarily responsible for maintaining clean...
  • 4/17/2024 12:00:00 AM

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Assistant General Manager
  • Holiday by Atria - Whispering Chase
  • Cheyenne, WY
  • Overview: We create communities where employees thrive in their work, helping our residents thrive in their homes. We st...
  • 4/17/2024 12:00:00 AM

Cheyenne (/ʃaɪˈæn/ shy-AN or /ʃaɪˈɛn/) is the capital and most populous city of the U.S. state of Wyoming and the county seat of Laramie County. It is the principal city of the Cheyenne, Wyoming, Metropolitan Statistical Area which encompasses all of Laramie County. The population was 59,466 at the 2010 census. Cheyenne is the northern terminus of the extensive and fast-growing Front Range Urban Corridor that stretches from Cheyenne to Pueblo, Colorado which has a population of 4,333,742 according to the 2010 United States Census. Cheyenne is situated on Crow Creek and Dry Creek. The Cheyenne,...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Supervisor jobs
$57,380 to $72,011
Cheyenne, Wyoming area prices
were up 2.3% from a year ago