Member Services Supervisor jobs in Chillicothe, OH

We are seeking a Clubhouse Services Supervisor!!
Nelsonville, OH

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services – working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.

The salary range for this position is $48,596.66 to $79,175.95 per year based on experience.

This position will coordinate services and team members at our youth drop-in center and multiple members sites.

Essential Functions:

• Coordinates, implements services and activities for the Hive and Hocking/Vinton Peer Houses.
• Facilitates programming for participants both onsite and in the community in response to emerging needs of members and the community.
• Foster and maintains partnerships with other community agencies and organizations.
• Manages and organizes office operations and acts as the point of contact for internal and external business support functions.
• Tracks participant demographics and other relevant data
• Supervises and coordinates activities of staff through various methods including but not limited to team meetings and regular communications.
• Reviews management reports and case records and assigns caseload to team members.
• Evaluates performance of staff members and recommends appropriate action to the manager.
• Participate in the review and selection of new staff, including but not limited to completion of position requisitions, applicant reviews, and interviews.
• Responsible for implementation and oversight of organizational policies, procedures and/or processes.
• Trains new employees in areas such as organizational policy, procedures, and organizational or governmental regulations.
• Researches and applies for relevant funding opportunities and completes required reporting to stakeholders.
• Manages budgets and spending for designated sites.
• Represents ISBH Community Engagement programs at relevant community events, taskforce meetings and coalitions.
• May directly provide home and community behavioral health services that are practical, helpful and collaborative.
• Carries out utilization review and quality assurance activities as directed.
• Maintains necessary documentation, participates in program evaluation, attends team and program planning meetings, cross-systems training, and acquires knowledge of community resources.
• Meets billing productivity requirements established by Integrated Services for Behavioral Health.
• Other duties as assigned.

Minimum Requirements:

• High School Diploma or GED required
• Bachelor’s/master’s degree in social work, education, counseling, psychology, or another related field preferred.
• LSW/LPC or LISW/LPCC/PhD/IMFT preferred.
• Three years of experience providing coordinated supportive services.
• Previous supervisory experience preferred.
• Individuals familiar with the use of motivational interviewing and trauma informed practices preferred.
• Commitment to a diverse, inclusive, and respectful workplace required.
• Demonstrated high degree of cultural awareness.
• Experience with multi-need people and families.
• Able to communicate well through verbal/written expression.
• Effectively operates in an Internet-based, electronic health record (EHR), HMIS and other data environments.
• Ability to work well with a diverse population.
• Demonstrates an understanding of peer center / youth development models.
• Ability to occasionally lift heavy objects up to 50 lbs.
• Valid Driver’s Insurance and Automotive Liability Insurance

Enjoy a great work environment with excellent salary, generous paid time off, and a strong benefits package.

Benefits include:

• Medical
• Dental
• Vision
• Short-term Disability
• Long-term Disability
• 401K w/ Employer Match
• Employee Assistance Program (EAP) provides support and resources to help you, and your family, with a range of issues, including:

- Managing stress, anxiety and depression

-Improving relationships at home or work

-Getting guidance on legal and financial concerns

-Coping with occupational stress and burnout support

-Addressing substance use issue

To learn more about our organization: https://integratedservices.org/

OUR VISION
Healthy people. Strong communities.

OUR MISSION
Delivering exceptional care through connection.

OUR VALUES
Dignity - We meet people where they are on their journey with respect and hope.

Collaboration - We listen to understand and ask how we can best support the people and communities we serve.

Wellbeing - We are inclusive; we celebrate one another's strengths, and we support one another in being well.

Excellence - We demand high-quality care for those we serve and are a leader in how we care for one another as a team.

Innovation - We deeply value diversity of thought and experience, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.