Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
We are hiring PAS Field Supervisors to conduct supervisory visits for our clients in their homes.
Legacy Home Health Agency is proud of our continuous service to our South Texas families for more than 20 years. Our compassionate care is built by the strong support from our exceptional staff. We need you to join our team!
Up to $25.00/hour!
Apply if you:
*Enjoy Patient Interaction
*Want a non-traditional work environment
*Seek growth opportunities
Benefits:
Education/Experience: You must qualify in one of the following categories:
You must have reliable transportation and be able to use your personal vehicle to conduct field visits; Mileage reimbursement is provided.
Language requirements for this position are English/Spanish.
Duties and Responsibilities:
Hours:
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0 Member Services Supervisor jobs found in Corpus Christi, TX area