Member Services Supervisor jobs in Eugene, OR

Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Financial Services Supervisor
  • Lane County
  • Eugene, OR OTHER
  • This posting will remain Open until Filled. 

    First review date of applications is April 22, 2024. 

    About the Position

    Lane County Administration-Operations/Financial Services is seeking a Financial Services Supervisor (Accounting Supervisor). If you are passionate about ensuring that all financial components of the organization are well-organized and executed timely, accurately, and efficiently while providing superior customer service, then you might be interested in Lane County's Financial Reporting Supervisor position. We are looking for a customer-service-driven individual to lead and inspire a centralized team of talented professionals in collaboration with accounting staff throughout the organization.

    Under general direction of the Financial Services Manger, the position supervises and performs difficult professional-level accounting and financial record-keeping activities in compliance with generally accepted accounting principles and practices; assists with year-end audit processes and prepares work papers; manages special projects as required; actively supervises assigned professional and technical staff; and performs related work as required. This position may provide technical guidance to other finance department personnel or personnel from other county departments.

    This position is responsible for the day-to-day management of general accounting functions (payroll, tax distributions, and cash & investment management) and sets goals to keep the team engaged, doing the work of ensuring that the laws, rules, and policies are correctly and consistently applied. The Financial Services Supervisor will provide accurate, efficient, and effective processing of the County’s tax distributions, payroll, journal entries, and related accounting activities. The successful candidate will have great analytical skills and a commitment to meeting timelines while also being detail oriented and producing accurate work.

    If you are interested in this outstanding opportunity, please apply online and submit your application, resume, and cover letter.

    ** In your cover letter, please respond to the following (15 points): 

    Describe your experience actively supervising staff, including the number of staff supervised.


    ** YOU ARE REQUIRED TO ATTACH A COVER LETTER & RESPOND TO THE SUPPLEMENTAL QUESTIONS. INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED FOR FURTHER REVIEWS. ** 


    About the Division

    As part of the County Administration Department, the 15 FTE in the Financial Services Division perform functions related to accounting, financial reporting, investment of funds, cash management, debt management, accounts payable, accounts receivable, payroll administration and procurement. Financial Services is responsible for maintaining and reporting all financial transactions on an accurate and timely basis and preparing financial statements in accordance with Generally Accepted Accounting Principles including the Annual Comprehensive Financial Report (ACFR). Financial Services maintains effective accounting systems to control and report the receipt and disbursement of County and taxing districts funds and is responsible for receiving and recording all County expenditures and revenue obligations. 


    Schedule: Monday – Friday; 8:00am – 5:00pm

    *This is a non-represented position*

    Training:

    • Bachelor's Degree in a related field
    • Some positions may require a Master's Degree or Medical Doctorate specific to area assigned

    Experience:

    • Four years of professional experience directly related to area assigned, including lead or supervisory experience; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.


    Studies have shown that women and BIPOC individuals are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. The county will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

     Professional/Technical Supervisor Classification Details

    Selection Process

    Equal Employment Opportunity

    Lane County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace.  All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

    Strategic Plan

    In alignment with Lane County's Strategic Plan, incumbent(s) will be expected to demonstrate the following core behaviors: Passion to Serve, Driven to Connect, and Focused on Solutions.

    The 2022 -2024 Strategic Plan focuses on the areas that Lane County will pursue as a way to deliver on our vision for the residents of Lane County. To meet these challenges, we know that the basis of our efforts lies in leveraging our people and partnerships to achieve our Strategic Priorities. We also recognize that the quality and commitment of our staff is essential to a shared future where Lane County is the best place in which to live, work, and play.

    Veteran Preference Information

  • 18 Days Ago

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Guest Services Supervisor
  • Sun Communities, Inc.
  • Coos Bay, OR FULL_TIME
  • Are you a customer service professional looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun RV Resorts and embark on an exciting new opportunit...
  • 25 Days Ago

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Security Supervisor
  • Securitas Security Services
  • Eugene, OR FULL_TIME
  • Security Supervisor - Immediate Opening! Location: Eugene, OR Starting Pay: $18.25/hour We are seeking full time employees to join our Security Supervisor team! We are looking for enthusiastic individ...
  • 1 Month Ago

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Front Desk Member Services
  • Planet Fitness
  • Coos Bay, OR FULL_TIME
  • The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and gu...
  • 17 Days Ago

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Crisis Services Supervisor - Behavioral Health
  • Lane County
  • Eugene, OR OTHER
  • Leading the Lifesavers: Mobile Crisis Supervisor!See what Lane County employees have to say about working for Behavioral Health! About the Positions:Lane County Behavioral Health is seeking two dedica...
  • 1 Day Ago

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PHARMACY TECHNICIAN SUPERVISOR-WEEKENDS
  • BrightSpring Health Services
  • Eugene, OR FULL_TIME
  • PHARMACY TECHNICIAN SUPERVISOR-WEEKENDS Job Locations US-OR-EUGENE ID 2024-140710 Line of Business PharMerica Position Type Full-Time Our Company PharMerica Overview Join our PharMerica team! PharMeri...
  • 26 Days Ago

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0 Member Services Supervisor jobs found in Eugene, OR area

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Customer Service Representative -Eugene -12/13
  • Sourcepoint, Inc.
  • Eugene, OR
  • Job Description - Customer Service Representative -Eugene -12/13 (21005274) **Job Description** Customer Service Represe...
  • 4/26/2024 12:00:00 AM

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Customer Care Team Member
  • ENTEK
  • Lebanon, OR
  • Job Description Location: Lebanon, Oregon Schedule: Monday-Friday (This is not remote/hybrid job) Job Summary: ENTEK is ...
  • 4/26/2024 12:00:00 AM

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Career Counselor
  • Crowned Grace Incorporated - Position in Washington DC
  • Eugene, OR
  • Crowned Grace International seeks a qualified, trained, capable individual to serve as a Work for Warriors Outreach Coun...
  • 4/26/2024 12:00:00 AM

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Community Health Worker
  • Oregon Health & Science University
  • Eugene, OR
  • About OHSU Link OHSU's singular focus on improving health starts with Oregonians and has global impact. We are the only ...
  • 4/26/2024 12:00:00 AM

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Copywriter and Managing Editor
  • University of Oregon School of Law
  • Eugene, OR
  • The School of Law Communications office has the decision-making authority for the school's overall communication strateg...
  • 4/26/2024 12:00:00 AM

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Customer Support Coordinator (remote)
  • SentinelOne
  • Eugene, OR
  • **Careers** **Customer Support Coordinator (remote)** **Customer Support Coordinator (remote)** Location: Department: Re...
  • 4/25/2024 12:00:00 AM

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Director of Health Services (RN)
  • Sapphire Health Services Llc
  • Eugene, OR
  • Position Details Salary: 100000.00 - 110000.00 AnnuallyMM2 $100,000 - $110,000 annually (DOE) Full-timeJOB SUMMARY: The ...
  • 4/23/2024 12:00:00 AM

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Booking Coordinator (REMOTE)
  • Feyer&Associates
  • Eugene, OR
  • We are seeking a motivated and detail-oriented Remote Booking Coordinator to join our dynamic team. As a Remote Booking ...
  • 4/22/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 43.74 square miles (113.29 km2), of which 43.72 square miles (113.23 km2) is land and 0.02 square miles (0.05 km2) is water. Eugene is at an elevation of 426 feet (130 m). To the north of downtown is Skinner Butte. Northeast of the city is the Coburg Hills. Spencer Butte is a prominent landmark south of the city. Mount Pisgah is southeast of Eugene and includes Mount Pisgah Arboretum and Howard Buford Recreation Area, a Lane County Park. Eugene is surrounded by foothills and forests to the south, east, and west, while t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Supervisor jobs
$61,169 to $76,765
Eugene, Oregon area prices
were up 2.5% from a year ago