Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Bring your passion for food and make a difference in the lives of our residents. The Culinary Services Supervisor is responsible for providing an exceptional dining experience for our residents under the supervision of the Director of Culinary Services.
Qualifications Required
Qualifications Preferred
Benedictine is a not-for-profit senior care organization who operates on our four core values: Hospitality, Stewardship, Respect, and Justice. We pride ourselves on having an extraordinary team of associates who provide compassionate care. Our focus is to provide a comforting and empowering culture for our residents and our team members, to help you grow and succeed.
EEO/AA/Vet Friendly
0 Member Services Supervisor jobs found in Fargo, ND area