Member Services Supervisor jobs in Green Bay, WI
Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Member Services Supervisor jobs
- Watertown Regional Medical Center
-
Marquette, MI
FULL_TIME
-
Description
UP Health System - Marquette
PSR Supervisor, Infusion Services, 1.0DV
Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. UPHS - Marquette is a 222 bed hospital and houses the region's only Level II Trauma Center and Neonatal Intensive Care Unit (NICU). We also provide outreach with programs like annual health and safety fairs, health screenings for the entire family and more to keep our community healthy!
Where We Are:
In Marquette our fascinating history, rural landscape, abundant recreational opportunities, and welcoming people make the Upper Peninsula someplace special. From a thriving culinary scene to charming shops to historic lighthouses and museums, there is something for everyone in this beautiful lakeside gem.
Why Choose Us:
Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
Competitive Paid Time Off / Extended Illness Bank package for full-time employees
Employee Assistance Program - mental, physical, and financial wellness assistance
Tuition Reimbursement/Assistance for qualified applicants
Opportunities for education and training through partnership with Duke LifePoint Healthcare
And much more...
Position Summary:Supervises daily staff activities for an assigned area or function.
Reports to: Manager
FLSA: Non-exempt
EEO: 01 Officials and Managers X 02 Professionals 03 Technicians 04 Sales Workers 05 Administrative Support Workers 06 Craft Workers 07 Operatives 08 Laborers and Helpers 09 Service WorkersESSENTIAL FUNCTIONS:
Determines, coordinates and supervises daily staffing assignments and levels.Provides direction, orientation, training, coaching, and mentoring to staff. Performs or assists with
performance evaluations and disciplinary actions.Assesses and ensures quality of services delivered and facilitates staff development programs. Ensures staff compliance with departmental and organizational policies, procedures, and protocols.Performs staff responsibilities as needed to fulfill required service levels.Leads the handling and resolution of complex issues and complaints.Identifies and implements systems to streamline and gain efficiencies.QualificationsMinimum Qualifications:
Minimum Education
X High school diploma or equivalent Preferred X Required
X Associate's degree X Preferred Required
*Years of relevant experience may be substituted for required education.Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Must have understanding and working knowledge of practice softwares (Athena and Practice Partner) and billing process.Minimum Work Experience
X 1 year health care experience Preferred X Required
X 6 months medical record experience X Preferred Required
X 3 years physician practice experience X Preferred RequiredEEOC Statement:
UP Health System - Marquette is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.Job Please select a valid job fieldPrimary Location Michigan-MarquetteSchedule Full-timeWork Schedule Day shift, 7-10 hr/shift, weekdays only - 10 Days Ago
- BANK OF LUXEMBURG
-
Luxemburg, WI
OTHER
- Job Details Job Location: Luxemburg Main - Luxemburg, WI Position Type: Full Time Salary Range: $75,200.00 - $92,900.00 Salary/year Job Shift: Day Job Category: Finance DescriptionThis is a new positi...
- 1 Month Ago
- Highline Services LLC
-
Iron River, MI
FULL_TIME
- Job Title: Construction Supervisor Reports To: OSP Project Manager Job Summary: The Construction Supervisor will be the individual responsible for overseeing the contracted construction crews actively...
- 17 Days Ago
- Highline Services LLC
-
Escanaba, MI
FULL_TIME
- Job Title: Construction Supervisor Reports To: OSP Project Manager Job Summary: The Construction Supervisor will be the individual responsible for overseeing the contracted construction crews actively...
- 17 Days Ago
- Highline Services LLC
-
Escanaba, MI
FULL_TIME
- Job Title: Operations Supervisor Reports To: Vice President of Operations - Michigan Job Summary: Supervises the operation, installation and maintenance of telecommunications central office switching ...
- 19 Days Ago
- Highline Services LLC
-
Mountain, MI
FULL_TIME
- Job Title: Operations Supervisor Reports To: Vice President of Operations - Michigan Job Summary: Supervises the operation, installation and maintenance of telecommunications central office switching ...
- 20 Days Ago
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- Green Bay, WI
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0 Member Services Supervisor jobs found in Green Bay, WI area
- Schneider National, Inc.
-
Green Bay, WI
- Job Description - Lead Customer Service Representative (213775) **Job Description** Lead Customer Service Representative...
- 4/25/2024 12:00:00 AM
- ThedaCare
-
Appleton, WI
- Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion t...
- 4/25/2024 12:00:00 AM
- BluePearl
-
Green Bay, WI
- **Client Service Representative** Green Bay Wisconsin BluePearl Specialty + Emergency Pet Hospital in Green Bay is hirin...
- 4/24/2024 12:00:00 AM
- North Central Utility of Wisconsin LLC
-
Green Bay, WI
- Job Description Job Description North Central Utility is looking for a self-motivated, highly organized individual to le...
- 4/23/2024 12:00:00 AM
- North Central Utility of Wisconsin LLC
-
Kaukauna, WI
- Job Description Job Description North Central Utility is looking for a self-motivated, highly organized individual to le...
- 4/23/2024 12:00:00 AM
- Valley Proteins, Inc.
-
Appleton, WI
- Customer Service Representative Bilingual (Spanish) Full Time NEW **Imagine a more rewarding customer service career wit...
- 4/22/2024 12:00:00 AM
- Charter Manufacturing Company, Inc.
-
Shawano, WI
- Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Joi...
- 4/21/2024 12:00:00 AM
- Bergstrom Corp
-
Neenah, WI
- ** Customer Service Specialist** **Job Category****:** Sales **Requisition Number****:** EXPER004613 Showing 1 location ...
- 4/21/2024 12:00:00 AM
About Green Bay, Wisconsin
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