Member Services Supervisor jobs in Harrisburg, PA

Overview

“At UCP, the work is so rewarding, most days it doesn’t even feel like work.  I get to watch our participants grow, overcome obstacles, excel, and discover new things, who wouldn’t find that rewarding?” Brandy C., Supervisor, Residential Services

Have you been searching for a job that has meaning? Want to make a real difference in the lives of others? Want to use the skills you already have while continuing to build your resume? Not available to work the hours other employers are looking to fill?

If you answered yes to any these questions, then keep reading!

Want to work for a company that….

• Was recently named a PA Best Place to Work.
• Welcomes both entry level and experienced individuals. 
• Creates systems like UCP Listens to encourage and collect anonymous feedback from all staff.
• Commits to an open-door policy so that problems are heard and addressed in a timely fashion. 
• Recognizes you for your hard work and success and allows for peer-to-peer recognition.
• Creates opportunities for you to grow your income and knowledge through programs like UCP’s Career Pathfinder.
• Rewards you for referring your friends and family to join our team, how’s an extra $1,000 sound?
• Provides you with a comprehensive paid orientation to equip you for success.
• Provides a variety of schedule options to fit your lifestyle.
• Recognizes, embraces, and values everyone’s unique diversity.

Who are we?

At UCP Central PA, we share a passion and a purpose: to empower people of diverse abilities to live a meaningful life through innovative support and services. We also work to relentlessly pursue a vision of communities that embrace the abilities of every individual. If you would like to start an exciting job with a company committed to excellence and innovation, all while doing what we do, please consider joining the UCP of Central PA team!

When it comes to where you work, we know you’ve got choices…here’s what we provide:

• Pay Rate: $19.50 per hour
• Position Status: Full-time, 40 hours per week
• Schedule: Monday – Friday, 8:00 am – 4:00 pm *with on call responsibilities
• Must be available for on call and live within reasonable proximity to the home
• Benefits may include: Medical, Prescription, Dental, Vision, Retirement Plan with Company Match, Life and Disability Insurance, Company Contributions to Your Health Savings Account, Paid Time Off, and more!
• Same day pay available with Tapcheck!
• As a non-profit employer, UCP participates with the Federal Student Loan Forgiveness Program - full-time employees may be eligible for the remaining balance on their Direct Loans to be forgiven!

Responsibilities

Here’s what to expect on the job:

• Build and maintain productive and trusting relationships with each individual who receives supports.
• Ensure that supports are provided in a manner that is conductive to growth, skill development, and improved self-esteem.
• Assist with ensuring the achievement of the overall program objectives, outcomes, and quality improvement.
• Ensure that all the medical needs of the individuals are fulfilled, including scheduling of medical appointment, transportation to and from the appointment, and implementing all follow up recommendations.
• Ensure that all individuals have a safe and compliant living environment, monitor the home for routine maintenance, and complete all requirements for requesting repairs and service.
• Design specific and unique goal plans for the development of the individuals’ growth and attainment of life skills. Monitor and adjust plans accordingly.
• Develop and enhance partnerships with individuals, staff members, and external stakeholders.
• Implement individual-focused initiatives that enhance the individual experience and support a Servant Leader culture, with a focus on individual satisfaction.
• Apply leadership strategies to maximize individual and employee engagement.

Qualifications

Minimum requirements:

• 6 months to 2 years of previous job-related experience expected
• A High School Diploma or General Education Development (GED) certificate
• A valid driver’s license and 6 months driving experience
• Access to a vehicle with valid insurance, registration, and inspection
• A team player who can be flexible with their schedule
• Ability to communicate, read, write, and understand the English language

Preferred, but not required:

• 2 to 5 years of previous job-related experience preferred
• Knowledge of applicable compliance regulations (i.e., Chapter 51, 2380, 6400)
• Previous supervisory experience preferred

If you are still reading, we should talk! Apply today, we would love to hear your story and share ours.

UCP Central PA is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to jobs@ucpcentralpa.org. 

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