Member Services Supervisor jobs in Kingsport, TN

Description

• Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• • Supervises, manages, and directs Rest Area Attendants, Lead Attendants, and sub-contractors
  • Assists in the training of Lead Attendants and Rest Area Attendants.
  • Actively looks to improve their site and works with their staff to coach them into performing at their best.
  • Performs the essential duties and responsibilities of the Attendant or Weekend Supervisor while performing each role.
  • Proactively seeks assistance from Site Supervisor / Assistant Site Supervisor when needed.
  • Performs regular inspections of rest rooms and common areas for sanitation, cleanliness, order, malfunctioning equipment and safety.
  • Assists in the cleaning and maintenance of buildings and grounds.
  • Performs minor maintenance of facility such as changing light bulbs or filters, etc.
  • Identifies areas within the facility and grounds that need maintenance, repair, or replacement and works to correct any issues.
  • Greets customers and assists them with any questions or concerns.
  • Recognizes hazardous environments and corrects the issue accordingly
  • Creates a teamwork environment where mutual collaboration and idea sharing and problem solving from every level is encouraged.
  • Ensures a safe working environment is established and maintained.
  • Promotes a culture of safety to reduce and/or eliminate accidents and injuries.
  • Promotes a positive working environment where teamwork is basis of all work performed.
  • Performs job in a professional manner with a strong work ethic in an effort to “lead by example.”
  • Performs other duties as assigned.

Education/Experience:

• • High School Diploma or equivalent preferred.
  • Knowledge of applicable OSHA standards.

REQUIREMENTS:

• • Ability to work with minimum supervision.
  • Ability to lead, manage and direct employees.
  • Knowledge of materials, methods, and the tools involved in the maintenance and/or repair of buildings or other structures.
  • Ability to multi-task and complete assigned duties efficiently.
  • Professional appearance and manner.
  • Must be able to manage a variety of personality types without exhibiting stress. Managing through intimidation, foul language, or otherwise creating a hostile work environment will not be tolerated.
  • Weekend Supervisors generally work only on Saturdays and Sundays. However, there is no guarantee of a set schedule or standard days off. Schedules are designed with the business needs in mind. Personal needs will be accommodated if possible.

PHYSICAL DEMANDS:

• • Must be able to sit, stand, or walk for long periods of time.
  • Must be able to lift 15-20 pounds.

WORK ENVIRONMENT: Primary environment is within the rest area facility and within the adjacent parking lot, walkways, and lawns.

EOE/AAP M-F-D-DV