Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Are you ready for a Whirl’d Class Job at Jamba? Then join our smoothie squad!
Why go to work when you can come to Jamba! If you are an energetic and ambitious individual looking for a career with an organization that can give you the attention, success, and career satisfaction you deserve, join our team! We are seeking positive and outgoing people to manage the overall operations of a store, including team member leadership and development, sales performance, customer service, community involvement and execution of brand excellence. As part of our Whirl’d class team at Jamba, you will create and sustain a highly productive store environment by leading a team that delivers Whirl’d Class Service and Results!
Responsibilities:
A Team Member is responsible for the overall shift operations, sales performance and execution of brand excellence in a store in the absence of Assistant General Manager and/or General Manager. Shift leaders typically supervise a staff of 1 to 8 team members and carry out management responsibilities consistent with Jamba policies, operations standards, procedures and legal requirements.
Requirements:
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PERSONAL REQUIREMENTS
Qualifications:
Job Type: Part-time
Pay: From $20.00 per hour
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Ability to Relocate:
Work Location: In person
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0 Member Services Supervisor jobs found in Long Beach, CA area