Member Services Supervisor jobs in Lowell, MA

Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Clinical Supervisor, Transitional Support Services
  • Beth Israel Lahey Health Behavioral Services
  • Tewksbury, MA FULL_TIME
  • When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

    Job Type:

    Regular

    Scheduled Hours:

    40

    Work Shift:

    Day (United States of America)

    Job Description:

    Sign on bonus up to $3000 (pro-rated for part time)

    The Transitional Support Services (TSS) is a short-term residential treatment Program providing a 24 hour structured environment to support men in early recovery from substance use addiction. All clients are treated with dignity, respect and the belief that everyone has the ability to grow when they are provided support, education and direction. Individuals will work on developing skills of daily living including goal setting, problem solving and self-advocacy. We are seeking a Clinical Supervisor to be part of our team and help clients on their roads to success.

      

    The ideal candidate is dynamic, compassionate, and motivated to help clients meet their goals and improve their lives. 

    Responsibilities: 

    • Provide clinical supervision and crisis consultation to case managers and recovery specialists 

    • Ensure the use of evidence based practices 

    • Ability to incorporate the use of Medication Assisted Treatment for opioid use disorders 

    • Support staff in responding to complex cases such as co-occurring disorders and trauma 

    • Conduct assessments and provide individual and group services to residents 

    • Participates in meetings with all stakeholders and community service providers 

    • Review the group treatment curriculum and develops new groups in response to the needs of the client population 

    Qualifications: 

    • Master’s degree in in psychology, social work, rehabilitative counseling or related field required or possess an LADC I. 

    • Two years of experience working in the substance abuse treatment field 

    • One year of clinical experience in a supervisory role required. 

    FLSA Status:

    Exempt

    As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

    More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

    Equal Opportunity Employer/Veterans/Disabled

  • 13 Days Ago

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Maintenance Supervisor
  • C&W Services
  • WESTFORD, MA FULL_TIME
  • Job TitleMaintenance SupervisorJob Description SummaryThe Maintenance Supervisor is responsible for the overall maintenance, operation, and cleaning of the accountJob DescriptionESSENTIAL FUNCTIONS & ...
  • 3 Days Ago

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Fleet Maintenance Supervisor
  • Republic Services
  • Tyngsboro, MA FULL_TIME
  • POSITION SUMMARY: The Fleet Maintenance Supervisor is responsible for supervising a maintenance shop that is under the umbrella responsibility of a Maintenance Manager. The Fleet Maintenance Superviso...
  • 22 Days Ago

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Member Services Representative
  • Planet Fitness - The Core Group
  • Burlington, MA PART_TIME
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
  • Just Posted

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Member Services Representative
  • Planet Fitness - The Core Group
  • Wilmington, MA PART_TIME
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
  • Just Posted

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Member Services Representative
  • Planet Fitness - The Core Group
  • Dracut, MA FULL_TIME
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
  • Just Posted

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0 Member Services Supervisor jobs found in Lowell, MA area

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Field Service Team Lead (TLFS) – Automated Life Science Technologies
  • Sophion Bioscience
  • Bedford, MA
  • Job description summary Due to rapid growth in our North American business, we are seeking a dynamic and experienced Fie...
  • 4/24/2024 12:00:00 AM

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CATERING CLIENT SPECIALIST
  • Tatte Bakery
  • Cambridge, MA
  • ** CATERING CLIENT SPECIALIST** **Job Category****:** Catering Team **Requisition Number****:** CATER001216 Showing 1 lo...
  • 4/24/2024 12:00:00 AM

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Director of Perioperative and Surgical Services
  • Lahey Hospital and Medical Center
  • Burlington, MA
  • When you join the growing BILH team, you're not just taking a job, youre making a difference in peoples lives. Job Type:...
  • 4/22/2024 12:00:00 AM

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Branch Customer Service Coordinator - Tewksbury, MA
  • TTI TTI, Inc.
  • Tewksbury, MA
  • ** Branch Customer Service Coordinator - Tewksbury, MA** **Job Category****:** Customer Service **Requisition Number****...
  • 4/21/2024 12:00:00 AM

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Field Service Team Lead (TLFS) - Automated Life Science Technologies
  • Sophion Bioscience
  • Bedford, MA
  • Job description summary Due to rapid growth in our North American business, we are seeking a dynamic and experienced Fie...
  • 4/21/2024 12:00:00 AM

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PATIENT SERVICE REPRESENTATIVE
  • Covenant Health
  • Nashua, NH
  • Summary Responsible for activities associated with administrative practice operations. Provides excellent customer servi...
  • 4/21/2024 12:00:00 AM

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Food Service Associate - Amherst St. Nashua
  • PR Management Corp
  • Nashua, NH
  • **Food Service Associate - Amherst St. Nashua** **Job Number:** 5135 **Category:** Food Service Associate **Location:** ...
  • 4/21/2024 12:00:00 AM

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Medical Assistant (Patient Access Representative II)
  • Hiring Now!
  • North Reading, MA
  • Location: CHA Revere Care Center Work Days: 8 hr shifts, variable start time, occ weekend & holidays Category: Medical A...
  • 4/20/2024 12:00:00 AM

Lowell is a city in the U.S. Commonwealth of Massachusetts. Located in Middlesex County, Lowell (along with Cambridge) was a county seat until Massachusetts disbanded county government in 1999. With an estimated population of 109,945 in 2014, it is the fourth-largest city in Massachusetts, and the second-largest in the Boston metropolitan statistical area. The city is also part of a smaller Massachusetts statistical area called Greater Lowell, as well as New England's Merrimack Valley region. Incorporated in 1826 to serve as a mill town, Lowell was named after Francis Cabot Lowell, a local fi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Supervisor jobs
$66,669 to $83,667
Lowell, Massachusetts area prices
were up 1.6% from a year ago