Member Services Supervisor jobs in Lubbock, TX

Benefits

• Competitive Pay
• Team Environment
• Sick days
• Vacations
• Paid Holidays
• Health, vision, dental, & life insurance

Job Summary

Primary function is to supervise attendant services and monitor appropriate staffing and productivity. Coordinates care with the interdisciplinary team, patient/client, their family and referring agency. Directs staff with agency policies and procedures. 

Responsibilities

• Promotes the philosophy, mission, and administrative policies of the agency to ensure quality of patient/ client services. 
• Supervises and provides direction to subordinates, in an effort to ensure quality and continuity of services. 
• Demonstrates commitment, professional growth, and competency. 
• Promotes compliance of policies and procedures through education, coaching, and other
• assistance as necessary. 
• Monitors systems and identifies problems.
• Directs and coordinates agency attendant services and assumes responsibility for continuity, quality, and safety of services delivered. 
• Participates in activities relevant to services furnished including development and assignments of agency personnel. 
• Assures that reassessment is performed as appropriate. 

Qualifications

• Enjoy working in a one-on-one setting, eager to improve and continuously learn new skills
• Ability to perform all essential job functions with or without accommodations
• Valid driver’s license and reliable transportation every single day
• Validated ability to act in a compassionate and supportive manner
• Prior experience in a healthcare, hospitality, or in-home care environment (minimum of 1 year)
• Willingness to enforce health and safety standards
• Supportive and compassionate
• Take pride in providing high quality care
• Supervisory experience preferred
• Bilingual 
  • CNA Licensed !!
  • MUST be able to be on call after hours