Member Services Supervisor jobs in Madison, WI

Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

W
Member Benefits Consultants
  • WEA Member Benefits
  • Madison, WI FULL_TIME
  • Do you want to support public school employees?
    Are you looking for a part-time role with flexible hours?
    Do you enjoy helping public school employees take ownership in their financial future?

    If you answered YES, you might be the person we are looking for.

    Member Benefits is committed to the financial security of Wisconsin public school employees. We are looking for current or former Wisconsin public school employees who can help provide financial mentoring to other Wisconsin public school employees.

    We are looking for:

    Part-time Financial Consultants
    Wisconsin K–12 Public Education Field

    WEA Member Benefits (Member Benefits) seeks extraordinary current or former Wisconsin public school employees interested in working part-time as Member Benefits Consultants. Successful candidates will have a familiarity with the Wisconsin educational community as well as a deep understanding of the financial needs and concerns of K–12 public school employees. Working as a consultant for Member Benefits provides personal satisfaction and enjoyment, an opportunity to stay connected to the educational community, and extra income.

    About us

    Member Benefits was created more than 50 years ago by WEAC to enhance the financial security of Wisconsin K–12 public school employees. We are a leading provider of voluntary retirement savings and personal insurance products to Wisconsin K–12 public school employees.

    Assignment

    • Identify potential eligible Wisconsin public school employees interested in Member Benefits programs.
    • Assist educators and their families in selecting products that help increase their financial security.
    • Enroll eligible Wisconsin public school employees into 403(b) and IRA programs.
    • Refer Wisconsin public school employees to insurance consultants.
    • Work effectively with Member Benefits employees.
    • Time is spent educating others.

    Qualifications

    • Current Wisconsin Life and Property and Casualty licenses and both Financial Industry Regulatory Authority (FINRA) Series 6 and 63 licenses (or the willingness and ability to obtain prior to appointment to the position).
    • A “can-do” attitude and professional image.
    • Strong verbal communication skills.
    • Excellent interpersonal skills.
    • Competitive and goal oriented.
    • Current or former Wisconsin K–12 public school employee.

    Benefits

    • Hourly rate.

    Meet our MBCs

    Steve Bader

    Steve was a band director for 34 years for elementary through high school students (Westfield and De Pere). “I loved it.” His wife is a fulltime technology training specialist at the elementary schools in De Pere.

    Vicki Engle

    Vicki taught middle school math in the Menomonee Falls and Mequon-Thiensville school districts. She also spent several years in the private sector where she focused on training, analysis, and business development with Procter & Gamble and a local pharmacy consultant. “I enjoy sharing my passion for personal finance to help others become financially secure.”

    Dave Olson

    While co-owning and managing his family premium ice cream business in Chippewa Falls for 25 years, Dave also taught business and marketing courses at Chippewa Valley Technical College for several years. His wife Mary is a retired elementary teacher of 36 years. “As we go through life, circumstances change, but there’s almost always some extra funds that can be set aside to help us reach our retirement goals.”

    Mark Resch

    Mark taught high school science for 35 years and coached high school and college football in Ripon. He was very involved in his association locally and nationally. “That spirit of serving members continues today in my work as an MBC.”

    Bruce Winchester

    Bruce retired after thirty-one wonderful years with the Elk Mound School District. He taught government, law, economics, and English literature. Bruce also enjoyed coaching the Academic Decathlon and basketball.

    John Anderson

    John retired after 28 years of teaching chemistry and life sciences at Mid-State Technical College in Wisconsin Rapids. He is also currently involved in developing a sustainable agriculture project in Honduras.

  • 27 Days Ago

E
Supervisor, Customer Services
  • Envoy Air Inc.
  • Madison, WI FULL_TIME
  • Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Co...
  • Just Posted

U
Guest Services Supervisor
  • UW Health
  • Madison, WI FULL_TIME
  • Work Schedule: This is a full-time, 1.0 FTE position. Scheduled hours are 8:00am - 4:30pm, Monday through Friday. Hours may vary based on the operational needs of the department. Be part of something ...
  • Just Posted

U
Procedure/Surgical Services Supervisor
  • UW Health
  • Madison, WI FULL_TIME
  • 100% FTE, day/evening hours between 6:30am – 6:30pm. No weekends or holidays. You will be working at Eastpark Medical Center, our new state-of-the-art facility on the east side of Madison, once it ope...
  • 9 Days Ago

U
Supervisor, Maintenance and Engineering Services
  • UW Health
  • Madison, WI FULL_TIME
  • Work Schedule: 100% FTE, day shift. Monday – Friday 7:00AM – 3:30PM. Hours may vary based on the operational needs of the department. Be part of something remarkable Join the #1 hospital in Wisconsin!...
  • 12 Days Ago

S
STAR Program Services Supervisor
  • State of Wisconsin
  • Dane, WI FULL_TIME
  • Introduction Are you a Peoplesoft expert looking to lead the way in a large enterprise environment? Join the Division of Enterprise Technology to design solutions used every day by the State of Wiscon...
  • 1 Month Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Member Services Supervisor jobs found in Madison, WI area

W
Store Support Supervisor (Customer Service, Front End Support)
  • Wholefoods Market
  • Madison, WI
  • Store Support Supervisor (Customer Service, Front End Support) page is loaded Store Support Supervisor (Customer Service...
  • 4/24/2024 12:00:00 AM

J
Call Center Representative
  • Johnson Health Tech Companies
  • Cottage Grove, WI
  • Job Description Job Description Description: Looking for a career that ignites your passion, challenges your skills, and...
  • 4/24/2024 12:00:00 AM

J
Customer Experience Supervisor I - East Towne Mall
  • Jcpenney
  • Madison, WI
  • General DescriptionGeneral Description:As the Customer Experience Supervisor I You are accountable for driving profitabl...
  • 4/23/2024 12:00:00 AM

N
Service Operations Manager
  • North Central Utility of Wisconsin LLC
  • De Forest, WI
  • Job Description Job Description North Central Utility is looking for a self-motivated, highly organized individual to le...
  • 4/23/2024 12:00:00 AM

G
Customer Service Representative (Hybrid)
  • Grainger Businesses
  • Janesville, WI
  • Grainger is a leading broad line distributor with operations in North America, Japan and the United Kingdom. We achieve ...
  • 4/23/2024 12:00:00 AM

N
Sales and Account Associate
  • National CooperativeRx
  • Madison, WI
  • Job Description Job Description The Sales and Account Associate (SAA) is an entry to middle level position supporting ac...
  • 4/21/2024 12:00:00 AM

D
Program Director- High Acuity DD / IDD Services
  • Dungarvin
  • Madison, WI
  • Company Description A LITTLE ABOUT US: At Dungarvin, we're not just a national company; we're a family of caring, passio...
  • 4/21/2024 12:00:00 AM

P
Patient Access Representative/Communications Specialist PRN
  • Prairie Ridge Health
  • Columbus, WI
  • Prairie Ridge Health is looking for two team members to join our Registration/Communications Department in the role of P...
  • 4/20/2024 12:00:00 AM

Madison is located in the center of Dane County in south-central Wisconsin, 77 miles (124 km) west of Milwaukee and 122 miles (196 km) northwest of Chicago. The city completely surrounds the smaller Town of Madison, the City of Monona, and the villages of Maple Bluff and Shorewood Hills. Madison shares borders with its largest suburb, Sun Prairie, and three other suburbs, Middleton, McFarland, and Fitchburg. Other suburbs include the city of Verona and the villages of Cottage Grove, DeForest, and Waunakee as well as Mount Horeb, Oregon, Stoughton, and Cross Plains among others. According to th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Supervisor jobs
$60,191 to $75,538
Madison, Wisconsin area prices
were up 1.3% from a year ago