Member Services Supervisor jobs in Milwaukee, WI

Old Republic Risk Management (ORRM) is currently seeking an Administrative Services Supervisor to join its Office & Administrative Support Team at its company headquarters in Brookfield, WI. In general, the Administrative Services Supervisor is responsible for direct oversight of Office & Administrative Services staff and the maintenance and cleanliness of the building and grounds.

DUTIES AND RESPONSIBILITIES:

• Supervise direct reports, make recommendations for performance management and disciplinary action. Train subordinates to achieve goals. In addition, contribute to the new employee selection process. Ensures proper staff coverage of all areas and provides back up as needed.
• Responsible for managing all vendors to ensure no interruption in services such as, cleaning services, office equipment, plant maintenance and vending services. Serves as main contact for building engineer. Inputs work orders for facility maintenance.
• Communicates any planned maintenance or cleaning to avoid interruptions of normal business operations. Handles escalated employee complaints pertaining to building issues or needs.
• Collaborates with Administrative Services Manager on large construction and repair projects to ensure proper flow of communication amongst on-site employees, contractors, and vendors.
• Collaborates with Administrative Services Manager on employee performance management and disciplinary action of staff.
• Responsible for oversight and approvals of expenses pertaining to vendors, contractors, and building/office supplies. Manages all invoices with exception of facility maintenance and improvements.
• Maintains the integrity of company records, on and off-site; working with various departments to manage retention and destruction schedule. Performs audits according to Sarbanes-Oxley guidelines and trains staff on process
• Other duties as assigned.

QUALIFICATIONS:
This position requires a High School Diploma, or equivalent, and a minimum of 5 years of related experience, or an equivalent combination of education and experience. In addition, some supervisory experience is required. A Project Management Professional (PMP) certification or Associates Degree in a related field is strongly preferred.

This position requires minimal travel by use of motor vehicle, public transportation, and/or airplane.

Physical requirements include sitting for extended periods of time, and walking, standing, bending, and lifting (up to 40 pounds) occasionally during work hours. This position works in a professional office environment. No personal protective equipment is required. Ergonomic equipment is available to employees.

Working as an Administrative Services Supervisor requires one to work independently and effectively within a fast-paced environment. Proficiency with Microsoft (MS) Windows and Office products is necessary. Other skills necessary include excellent oral and written communication skills, strong organizational and accurate proofreading skills, the ability to maintain accurate records, the ability to exercise discretion with confidential information, strong attention to detail, and the ability to use a variety of office equipment.

WHO ARE WE?
Old Republic Risk Management (ORRM) serves the casualty needs of large corporate and group clients in many industries that are core to the North American economy. We do this through our unbundled claims and risk control business model. We pioneered the alternative market approach to insurance risk management. ORRM has worked with many Fortune 500 companies and other large publicly held and private enterprises since the early 1950s. This gives us longstanding and industry-leading expertise in providing innovative solutions and services for sizable insurance buyers. These offerings include the use of large deductibles, self-insurance, and captive mechanisms.

The Old Republic brand is well known in this specialized market. Our competitive advantages include best-in-class service, product stability, responsiveness, and innovative flexibility to meet customer needs. We remain in a good position to deliver profitable growth by capitalizing on the strength of our core products and services.

WHY OLD REPUBLIC RISK MANAGEMENT?
At Old Republic Risk Management, we look for bright, passionate individuals who share our values and quest for success and offer them the support and flexibility to grow to be their best at work, at home, and in the communities in which they live. We offer all of this in an open-door, collaborative workplace that encourages and rewards team-work and individual contributions. Learn more about our company by watching this video! For more about our outstanding benefits and culture, please visit our website.

COMPANY BENEFITS

Financial:

• Competitive salary
• 401k Savings & Profit-Sharing Plan, including company match contribution
• Roth investment options
• 529 Education Savings Plan
• Employee Referral Bonus Program

Health:

• Health Insurance
• Dental Insurance
• Flexible Spending & Health Savings Account options
• Life Insurance
• Vision Insurance
• Supplement Life Insurance
• Long-Term Disability Insurance
• Paid Leave of Absence Benefits
• Accident & Critical Illness Insurance
• Pet Insurance

Work-Life Balance:

• 38.75 hour standard work week
• Hybrid work opportunities available upon completion of training
• Casual business attire
• On-site fitness center (Brookfield Home Office location)
• Generous paid time-off (PTO)
• Paid holidays
• Company-sponsored subscription to Calm app
• Volunteer opportunities
• Company-sponsored events and outings

Interested? Click ‘apply’ and follow some very simple steps to get your resume in front of the Talent Acquisition team.