Member Services Supervisor jobs in Philadelphia, PA

GDI provides best in class integrated, high level, facility maintenance services to The United States and Canada. We have more than 30,000 team members who will effectively contribute to the success of ours and our customer’s businesses. With almost a century of facility service experience, state of the art business practices, environmentally friendly processes and supplies and an established global reputation, we are able to offer unrivaled client experience and satisfaction.

Essential Functions:

• Supervise and train the work of the janitorial staff in the building.
• Designate shift and area work assignments.
• Manage employee relations and performance issues quickly and appropriately. Document and report to management or HR.
• Review employee timekeeping to ensure compliance with timekeeping rules and complete payroll documents to ensure all employee time is paid correctly.
• Inspect the jobsite regularly to identify any quality concerns or project work needed; complete and submit inspection reports.
• Identify and communicate the need for any special project work to management.
• Maintain cleaning supplies inventory.
• Respond quickly and appropriately to all customer concerns or complaints.
• Enforce all safety policies and procedures; immediately report and investigate accidents.
• Complete training courses as required.

Skills/Qualifications:

• Previous Janitorial management experience is required for consideration (large square footage buildings preferred).
• Strong knowledge of janitorial equipment (high speed buffer, swing machine, King Cobra, host dry shampoo, power washer, auto scrubber, etc..).
• Strong knowledge of floor care (strip & wax, top scrub & wax, full carpet shampoo, buffing, etc..).
• Excellent Customer Service.

GDI, Inc. is an Equal Opportunity Employer.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person