Member Services Supervisor jobs in Providence, RI

Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Adult Services Site Supervisor
  • Perspectives Corporation
  • North, RI FULL_TIME,PART_TIME
  • The Site Supervisor is responsible for supervising the work of Direct Support Professionals (DSP) in a unique, 24 hour individualized community based apartment setting. Responsible for guiding and supporting two participants with a focus on self-determination, choice and decision making as they learn to direct and manage their own services. Assisting them to build independence in all aspects of home and community living including being an active member of their local community and a responsible tenant and neighbor.

    Broad Areas of Responsibility

    • Participating in Agency activities, serving on committees, and communicating the Agency’s values and principles to others
    • Supervising the work of DSP while on shift
    • Providing program-specific training to new employees
    • Valuing the skills and input of co-workers
    • Personal care supports, community integration, supports person-centered thinking, recreational, educational and social skills supports
    • Vocational supports
    • Environmental maintenance and safety

    Minimum Qualifications

    • High school degree or equivalent
    • 2 years of experience in providing direct support to recipients of community human services
    • Demonstrates excellence in providing Direct Support to individuals served
    • Ability to prepare & engage people with intellectual/developmental disabilities in the person-centered planning process
    • Excellent organizational skills to be able to plan effectively, efficiently, and calmly
    • Good computer skills
    • Valid driver’s license, insured vehicle

    Desired Qualifications

    • An Associates Degree or certificate in a human services field or related experience.
    • Supervisory experience or Leadership training.
    • 3 years of direct support experience in community human services.

    Job Type: Full-time

    Pay: $25.00 - $26.75 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee discount
    • Flexible schedule
    • Health insurance
    • Life insurance
    • Paid time off
    • Referral program
    • Retirement plan
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Day shift
    • Evening shift
    • Weekends as needed

    Ability to commute/relocate:

    • Hope Valley, RI: Reliably commute or planning to relocate before starting work (Required)

    License/Certification:

    • Driver's License (Required)

    Work Location: In person

  • 2 Days Ago

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Supervisor, Central Services (CSR)
  • CharterCARE Health Partners
  • Providence, RI FULL_TIME
  • Summary: The Supervisor of Central Services reports directly to the Director of Perioperative Services. In this capacity, the Supervisor of Central Services is responsible for the direct supervision o...
  • 13 Days Ago

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Nursing Supervisor
  • Universal Health Services, Inc.
  • Attleboro, MA FULL_TIME
  • Responsibilities PembroNursing Supervisor Opportunity - Fuller Hospital is currently looking for experienced Nursing Supervisors to join our team ! There is an opportunity to work full time, part time...
  • 28 Days Ago

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RN Supervisor
  • Best Care Services
  • Pawtucket, RI FULL_TIME
  • *$7,500 SIGN ON BONUS!* Bestcare Healthcare Services /Pawtucket Falls Healthcare Center is seeking an experienced full-time RN Supervisor (11pm-7am). The primary purpose of the RN Supervisor position ...
  • 1 Month Ago

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Member Services Specialist
  • Safe Harbor Marinas
  • Newport, RI FULL_TIME
  • The Member Service Specialist is responsible for assisting members with their immediate needs. This may include, but not limited to, giving information on the facility, products and services, assistin...
  • 1 Day Ago

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Member Services Representative
  • Planet Fitness - The Core Group
  • Cranston, RI PART_TIME
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
  • 1 Day Ago

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0 Member Services Supervisor jobs found in Providence, RI area

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Patient Access Representative
  • Lifespan Corporation
  • Providence, RI
  • Summary: Under the general supervision of the Supervisor and according to established policies and procedures interviews...
  • 4/26/2024 12:00:00 AM

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Member Service Representative I
  • Navigant Credit Union
  • Warren, RI
  • ABOUT: People helping people. That's what a credit union, and in particular Navigant Credit Union, is all about. Our mis...
  • 4/26/2024 12:00:00 AM

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Customer Service Representative
  • Moo, Inc.
  • Lincoln, RI
  • ???? **Privacy Notice** **Customer Service Representative** Lincoln, RI / Sales, Service & Design Support Service / Perm...
  • 4/24/2024 12:00:00 AM

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Patient Services Representative - FLOAT 40D
  • Care New England Health System
  • Providence, RI
  • Job Summary: The Patient Services Representative is responsible for processing patients for office visits and admission,...
  • 4/24/2024 12:00:00 AM

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Tax Director - Private Client Services - Any Location
  • Cherry Bekaert
  • West Warwick, RI
  • Cherry Bekaert Tax Director - Private Client Services - Any Location West Warwick , Rhode Island Apply Now Ranked among ...
  • 4/23/2024 12:00:00 AM

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Steward Traveler Nurse - Dialysis
  • IASIS Healthcare
  • Fall River, MA
  • Steward Traveler Nurse - DialysisClick Here to Apply OnlineJob DescriptionLocation: Saint Anne's HospitalPosted Date: 1/...
  • 4/23/2024 12:00:00 AM

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Member Service Representative I - Navigant Credit Union
  • Navigant Credit Union
  • Providence, RI
  • Job Description Job Description Skills for Rhode Islands Future is recruiting candidates forNavigant Credit Union. Pleas...
  • 4/22/2024 12:00:00 AM

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Member Service Representative I
  • Navigant Credit Union
  • Chepachet, RI
  • ABOUT: People helping people. That's what a credit union, and in particular Navigant Credit Union, is all about. Our mis...
  • 4/22/2024 12:00:00 AM

The Providence city limits enclose a small geographical region with a total area of 20.5 square miles (53 km2); 18.5 square miles (48 km2) of it is land and the remaining 2.1 square miles (5.4 km2) is water (roughly 10%). Providence is located at the head of Narragansett Bay, with the Providence River running into the bay through the center of the city, formed by the confluence of the Moshassuck and Woonasquatucket Rivers. The Waterplace Park amphitheater and riverwalks line the river's banks through downtown. Providence is one of many cities claimed to be founded on seven hills like Rome. The...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Supervisor jobs
$64,102 to $80,446
Providence, Rhode Island area prices
were up 1.6% from a year ago