Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
St. John’s is leading and inspiring a shift in society’s views of elder hood. Join our family of dedicated, talented employees who are at the forefront of innovative senior services delivery in this community. St. John’s embraces living every day by fostering a culture that is friendly, respectful, responsive, compassionate, innovative, and fun for both employees and the elders and residents that call St. John’s home.
If this description speaks to you, continue reading about our Dining Services Team Member opportunity available at St. John's Home. This is a part time, < 24 hours per week position.
Position Summary:
The Dining Services Team Member supports service in the cafeteria and delivery of food to neighborhoods in a way that honors individual elders and staff needs, with a commitment to customer service. Responsibilities include:
Qualifications:
PROOF OF COVID VACCINATION NO LONGER REQUIRED-VACCINE MANDATE HAS EXPIRED.
Pay
Commensurate with experience: $15.00-$15.50 hourly.
Check out what we have to offer YOU at https://www.stjohnsliving.org/careers:
St. John’s is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by laws and regulations.
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