Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
SAS Full TimeSupervisor
Are you looking to joina team for a fast-growing company that can offer you flexiblescheduling, competitive rates, and the possibility for advancementas you move throughout your career?
If so, SAS Retail Services hasa great opportunity for you!
AtSAS Retail Services, we hire talented associates like you and giveyou the tools and training you need to succeed and advance in yourcareer.
As a large growing company with a national and globalreach, our company offers you many opportunities to learn newskills and seek higher positions. APPLYTODAY!
What WeOffer
Responsibilities :
Qualifications :
Pay $66,560.00 yr
Last updated : 2024-02-01
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