Member Services Supervisor jobs in Sacramento, CA

Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Supervisor
  • SAS Retail Services
  • Sacramento, CA FULL_TIME
  • SAS Full TimeSupervisor

    Are you looking to joina team for a fast-growing company that can offer you flexiblescheduling, competitive rates, and the possibility for advancementas you move throughout your career?

    If so, SAS Retail Services hasa great opportunity for you!

    AtSAS Retail Services, we hire talented associates like you and giveyou the tools and training you need to succeed and advance in yourcareer.

    As a large growing company with a national and globalreach, our company offers you many opportunities to learn newskills and seek higher positions. APPLYTODAY!

    What WeOffer

    • Medical, Dental,Vision
    • Short and Long-TermDisability
    • 401(K) Plan
    • Paid training and ongoing careerdevelopment

    Responsibilities :

    • Lead a team of Retail Associates responsible forall operational activity and personal decisions, includingmanagement of Associates and their professional representation inthe field at all times
    • Optimize customer satisfaction and loyalty byensuring timely and accurate completion of retailprojects
    • Support business objectives through placement ofnew items in stores, proper allocation of resources, and accuratereporting
    • Partner with leaders to drive initiatives, programsand services that enable the organization to deliver on itsmission, strategies andgoals
    • Ensurethorough communication to team members, including training,mentoring, and overseeing employee relations issues in partnershipwith HR
    • Conduct storeaudits to ensure all projects are accurately completed. Maintaincustomer expectations by confirming that all products meetscustomers’ shelf schematicstandards
    • Collaborate with SAS Management on new business andrevenue opportunities
    • Oversee the recruiting, interviewing, hiring andtraining of newAssociates
    • Effectively manage expenses to ensure adherence tobudget
    • Build rapportwith the client to increase brandrepresentation
    • Travel may berequired
    • Other duties asneeded

    Qualifications :

    • Preferred : Associates degree or 4 years of applicable experience, 2 years ofsupervisory experience
    • Adaptable andflexibly to changing priorities, deadlines, demands and assignmentswhile maintaining cohesive and harmoniousrelationships
    • Ability to prioritize withmultiple projects in a fast pacedenvironment
    • Excellent written and verbalcommunication skills
    • Strong computerskills, able to work effectively in web-basedapplications
    • Experience in delegatingresponsibility, training and evaluatingperformance

    Pay $66,560.00 yr

    Last updated : 2024-02-01

  • 1 Month Ago

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Dental Patient Services Supervisor
  • Chapa-De
  • Auburn, CA FULL_TIME
  • Job Description: Chapa-De Indian Health invites you to advance your career as a Dental Patient Services Supervisor This is your opportunity to join a dynamic healthcare organization with a culture foc...
  • 19 Days Ago

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Radiology Services Supervisor 2
  • UC Davis Health
  • Sacramento, CA FULL_TIME
  • Department Description The Department of Radiology is a 24-hour, seven day a week operation providing Imaging Services to adult and pediatric inpatient and outpatients. The Diagnostic section of Radio...
  • 9 Days Ago

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Supervisor - Student Support Services
  • San Juan Unified School District
  • Carmichael, CA FULL_TIME
  • JobID: 1382 Position Type: Supervisor/SUPV-INTERVENT/PREVENT PROGS Date Posted: 10/31/2023 Location: PUPIL PERSONNEL SERVICES Date Available: ASAP Closing Date: 11/07/2023 at 4:00 PM Salary: $$5,346 -...
  • 9 Days Ago

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Supervisor Environmental Services
  • Kaiser Permanente
  • Roseville, CA OTHER
  • Job Summary: Responsible for 24 hour/7days a week site direction of environmental services assigned staff, performing cleaning/project work at a Medical Facility, usually a Medical Office Building. Mo...
  • 12 Days Ago

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Printing Services Supervisor
  • Sacramento County, CA
  • Sacramento, CA FULL_TIME
  • The Position Come join one of Forbes Magazine's Best Employers! This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 3/19/24, 4/16/24 (final) Positions in this series oper...
  • 1 Month Ago

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0 Member Services Supervisor jobs found in Sacramento, CA area

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Police Booking Officer
  • Citrus Heights, CA
  • Citrus Heights, CA
  • Salary : $65,243.15 - $81,479.84 Annually Location : Citrus Heights, CA Job Type: Full-Time and/or Part-Time Job Number:...
  • 3/28/2024 12:00:00 AM

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Retail Customer Service Team Member
  • Michaels Stores, Inc.
  • Citrus Heights, CA
  • Store - SAC-CITRUS HEIGHTS, CA Deliver friendly customer service, help customers shop our store and find what they're lo...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative ( REMOTE WORK )
  • Morphius Corp
  • Elk Grove, CA
  • MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative ( REMOTE WORK )
  • Morphius Corp
  • Sacramento, CA
  • MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative - State Farm Agent Team Member
  • Yeh Chen Ferguson - State Farm Agent
  • Sacramento, CA
  • Job Description Job Description Benefits: Company parties Free food & snacks Paid time off Training & development ROLE D...
  • 3/25/2024 12:00:00 AM

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Fruit Expert® - Customer Service & Production Associate
  • Edible Arrangements - Sacramento
  • Sacramento, CA
  • Job Description Job Description Who we’re looking for: The Fruit Expert® - Customer Service & Production Associate is re...
  • 3/25/2024 12:00:00 AM

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Customer Service/Office Assistant
  • Kenny G & Company Fine Jewelers
  • Sacramento, CA
  • Job Description Job Description We are looking for creative and vibrant individuals to join our Elk Grove team. This ful...
  • 3/24/2024 12:00:00 AM

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Customer Service Representative ( REMOTE WORK )
  • Morphius Corp
  • Rancho Cordova, CA
  • MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
  • 3/24/2024 12:00:00 AM

Sacramento (/ˌsækrəˈmɛntoʊ/ SAK-rə-MEN-toh; Spanish: [sakɾaˈmento]) is the capital city of the U.S. state of California and the seat of Sacramento County. Located at the confluence of the Sacramento River and the American River in Northern California's Sacramento Valley, Sacramento's estimated 2018 population of 501,334 makes it the sixth-largest city in California and the ninth largest capital in the United States. Sacramento is the seat of the California Assembly, the Governor of California, and Supreme Court of California, making it the state's political center and a hub for lobbying and th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Supervisor jobs
$65,989 to $82,813
Sacramento, California area prices
were up 2.5% from a year ago