Member Services Supervisor jobs in Saginaw, MI

Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Nutrition Services Supervisor
  • Bay City Public Schools
  • Bay, MI FULL_TIME
    • JobID: 2142

      Position Type:
      Food Service/Supervisor
      Date Posted:
      2/17/2023
      Location:
      Western Complex
      SUMMARY: Responsible for all aspects of food production in assigned schools, keeping within sanitation, food cost, and scheduling guidelines. Responsible for managing the school meal programs to provide attractive, nutritious, and economical meals.

      ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned.
      • Plans and directs the preparation and serving of all food in assigned schools.
      • Responsible for security of food, supplies and revenue.
      • Supervises preparation and service of nutritious, high quality school meals which meet USDA pattern standards in assigned buildings.
      • Directs sanitation procedures and oversees the cleaning of kitchen and related areas.
      • Plans work schedules, arranges for subs when required, maintains employee payroll records.
      • Inspects the kitchen, cooking and mixing utensils, and employees for cleanliness and sanitary purposes.
      • Ensures that all equipment in the cafeteria area is in safe, working condition and notifies the appropriate authority when repairs are needed.
      • Responsible for ordering food and supplies from vendors.
      • Maintains records on food and supplies received and used.
      • Maintains accurate production records conforming to federal department guidelines.
      • Trains new staff when assigned to their assigned schools.
      • Maintains the use of standardized recipes and various methods of quantity food preparation.
      • Responsible for physical inventory of all food and supplies, monthly.
      • Makes work assignments and assures their completion.
      • Conducts on-the-job training and supervises all food service related staff in assigned schools.
      • Participates in menu planning.
      • Coordinates daily records of records of receipts, monthly invoices, and requisitions with the Food Service and Finance offices.
      • Coordinates and interacts with Food Service Director and other Food Service Managers.
      • Coordinates and maintains a cost-effective and successful catering service for assigned buildings.
      • Provides top level customer service to students, staff and the community.
      • Evaluates Food Service Department employees, as applicable.

      SUPERVISORY RESPONSIBILITIES: Supervises food service staff within assigned schools.

      QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      EDUCATION and/or EXPERIENCE:
      High school diploma or general education degree (GED); previous experience with quantity food preparation and service required. Successful completion of State, Department of Education, School Food Service Statewide Training Program or equivalent preferred. Thorough knowledge of all applicable Federal, State, and Local Food Service regulations and Board of Education policies. Meets Required Training Standards for School Nutrition Program Managers/Supervisors.

      LANGUAGE SKILLS:
      Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence and procedure manuals. Ability to effectively present information in one-on-one and small group situations to customers, clients, vendors, students, and other employees of the organization.

      MATHEMATICAL SKILLS:
      Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume and distance.

      REASONING ABILITY:
      Ability to apply common sense understanding to carry out detailed but basic written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

      OTHER SKILLS AND ABILITIES:
      Thorough knowledge of food service operation including, but not limited to, quantity food preparation, quality food preparation, dietary standards, and record keeping. Ability to operate a personal computer and related software (Microsoft Word, Access, Excel, PowerPoint, CIMS, Google Chrome, Internet, etc.). Successful completion of District’s managers exam. Ability to exhibit self-motivation. Good organization and math skills; ability to establish and maintain effective working relationships with students, staff, parents, and the community. Ability to perform duties with awareness of all district requirements and Board of Education policies.

      PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      While performing the duties of this job, the employee is frequently required to walk and continuously required to stand. The employee will frequently bend or twist at the neck and truck while performing the duties of this job. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee continuously uses hand strength to grasp tools. The employee must occasionally lift and/or move up to 50 pounds such as milk crates, frozen foods, canned food, etc. Specific vision abilities required by this job include close vision, and depth perception and peripheral vision. Some driving is required; therefore transportation is required. Attendance and punctuality are an expectation of the position.

      WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      While performing the duties of this job, the employee occasionally works in temperatures above 100º and occasionally will walk on slippery surfaces. The employee must be able to meet deadlines with severe time constraints and interact with public and other workers. The employee has direct responsibility for the safety, well-being and work output of others. The noise level in the work environment is frequently loud to where you have to raise your voice to be heard. The employee has a greater than average risk of getting a minor injury such as cut or burn while performing the duties of this job.

      The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.

  • 17 Days Ago

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DINING SERVICES SUPERVISOR
  • Compass Group Careers
  • Grand Blanc, MI FULL_TIME
  • TouchPoint We are hiring immediately for a DINING SERVICES SUPERVISOR position.Location: Ascension Genesys Hospital; 1 GENESYS Parkway Grand Blanc, MI 48439. Note: online applications accepted only.Sc...
  • 3 Days Ago

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Guest Services Supervisor
  • Boyne Resorts
  • Springs, MI FULL_TIME
  • Overview The Highlands is seeking a new Guest Services Supervisor to join our team! You will be responsible for supervising guest service team members in various roles such as bellman, pool attendant,...
  • 25 Days Ago

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Supervisor of Special Services
  • Mid-Michigan Area Public Schools Consortium
  • Burton, MI FULL_TIME
  • JobID: 27699 Position Type: Administration/Director Date Posted: 5/2/2023 Location: Central Office Date Available: July 1, 2023 Closing Date: May 15, 2023 District: Atherton Community School District ...
  • 27 Days Ago

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Unit supervisor
  • Bethany Christian Services
  • Alma, MI FULL_TIME
  • Senior Unit Supervisor Requisition # : req12941 Location : Alma, MI Hours : Full-time (40 hours / week) Bethany is changing the world through family. We began our work by serving one child more than 7...
  • 18 Days Ago

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Catering Supervisor
  • Creative Dining Services
  • Midland, MI FULL_TIME
  • Creative Dining Services at Northwood University is hiring (1) Full-Time Catering Supervisor.Expected Schedule: Varying 1st & 2nd ShiftsSalary Range: $19.00-21.00 We are looking for someone to join ou...
  • 6 Days Ago

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0 Member Services Supervisor jobs found in Saginaw, MI area

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Courtesy Clerk Part Time
  • Meijer
  • Saginaw County, MI
  • As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community...
  • 4/23/2024 12:00:00 AM

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Financial Planning Assistant
  • Hantz Group
  • Saginaw, MI
  • Job Description Job Description Financial Planning Assistant Hantz Group is a Michigan-based financial company that work...
  • 4/23/2024 12:00:00 AM

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Financial Consultant
  • Hantz Group
  • Saginaw, MI
  • Job Description Job Description Hantz Group is a Michigan-based financial company that works with individuals and busine...
  • 4/23/2024 12:00:00 AM

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Operator - Experienced Heavy Equipment
  • Gregory Construction
  • Saginaw, MI
  • Job Description Job Description Gregory Construction is an industry-recognized, award winning provider of construction s...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative (Toll)
  • MCI Military Recruitment
  • Bay City, MI
  • POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE (TOLL) We are looking for Customer Service Representatives to support...
  • 4/21/2024 12:00:00 AM

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Customer Service Representative (Toll)
  • MCI Careers
  • Bay City, MI
  • LOCATION: Bay City, MI JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $15.00 / hour BENEFITS & PERKS: LOCAL REPRE...
  • 4/21/2024 12:00:00 AM

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Customer Service Representative
  • David's Bridal, LLC.
  • Saginaw, MI
  • BEST. JOB. EVER! Minimal weekday hours required (join for weekends only!) Generous Team Member discount $400 bonus for e...
  • 4/19/2024 12:00:00 AM

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Part Time Utility Courtesy Clerk
  • Meijer
  • Midland, MI
  • As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community...
  • 3/24/2024 12:00:00 AM

Saginaw (/ˈsæɡɪnɔː/) is a city in the U.S. state of Michigan and the seat of Saginaw County. The city of Saginaw and Saginaw County are both located in the area known as Mid-Michigan or Central Michigan. The city of Saginaw is located adjacent to Saginaw Charter Township and is considered part of the Tri-City area, along with neighboring Bay City and Midland. The Saginaw County MSA had a population of 196,542 in 2013. The city is also the largest municipality within the Saginaw, Midland, and Bay City Metropolitan Area. The city of Saginaw was a thriving lumber town in the 19th century and an i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Supervisor jobs
$57,258 to $71,857
Saginaw, Michigan area prices
were up 1.3% from a year ago