Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
When you need a plumber or HVAC professional in Sarasota, FL, and surrounding areas, you can count on Bullseye Home Services. We are composed of top industry experts who will promptly address all plumbing and A/C issues in your home. We take great pride in tackling all plumbing repairs, emergency plumbing issues, drain cleaning, and air conditioning services in Sarasota, FL, and surrounding areas.
We Are Hiring - Join Our Team Now!
Plumbing Supervisor
Bullseye Home Services is a reputable and rapidly growing provider of plumbing solutions, committed to delivering exceptional service to our customers. We pride ourselves on our technical expertise, outstanding customer service, and dedication to safety.
We're seeking a highly skilled and experienced Plumbing Supervisor to join our team. As the Plumbing Supervisor, you will play a pivotal role in the day-to-day operations and overall functionality of our Plumbing Department. Your responsibilities will include providing technical support to our field staff, overseeing warranty work, ordering necessary parts and materials, conducting technician and sales training, assisting with recruitment and hiring processes, participating in on-call manager rotation, and ensuring exceptional customer service and reputation management.
Plumbing Supervisor - Compensation and Benefits:
Plumbing Supervisor - Requirements:
Plumbing Supervisor - Responsibilities:
You can start your Path To Success today by applying NOW!
When you need a plumber or HVAC professional in Sarasota, FL, and surrounding areas, you can count on Bullseye Home Services. We are composed of top industry experts who will promptly address all plumbing and A/C issues in your home.
We take great pride in tackling all plumbing repairs, emergency plumbing issues, drain cleaning, and air conditioning services in Sarasota, FL, and surrounding areas.
Pay:
Benefits:
Job Type: fulltime
Schedule:
Education: High school degree
Work location: On-site
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