Member Services Supervisor jobs in Spokane, WA

Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Account Executive
  • Air Reps, a member of Daikin Comfort
  • Spokane, WA FULL_TIME
  • Our Company
    Air Reps offers distinct advantages in solving challenging problems that often arise in HVAC design and installation projects. We don’t believe in a one-size-fits-all approach to any HVAC challenge. Instead, Air Reps employs some of the most creative minds in the business who can provide innovative answers that stand the test of time. We are currently hiring for an Account Executive!

    Why work with us?

    > Benefits are effective on day one for all full-time direct hires

    > Training programs are available to help guide team members and develop new skills

    > Growth Opportunities - there are immense opportunities to grow your career

    > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.

    Responsibilities:

    • Creates prospect list and gets new accounts.
    • Contacts and interacts directly with potential, new, and existing customers or clients.
    • Establishes equipment selection, pricing and calculates quotes.
    • Analyzes and determines customer’s product needs, recommends service(s) best suited for them, and prepares and presents proposals to sell services that address those needs.
    • Prepares scope of work forms or agreements, closes transactions, and secures sales.
    • Establishes professional customer relationships with appropriate customer personnel.
    • Keeps informed of new service technologies and changes that might affect services offered.
    • Keeps informed of company contract procedures and pricing models.
    • May work with appropriate internal departments to obtain support and assistance in meeting customers' needs.
    • Perform additional projects/duties to support ongoing business needs.
    • Applies practical knowledge of job area typically obtained through advanced education and work experience
    • Encouraged to seek continuous improvements
    • Performs a range of mainly straightforward assignments
    • Works independently with general supervision

    Experience:

    • Bachelor's degree (B. A.) in engineering or a related field from four-year college or university is required; or two to four years related experience and/or training; or equivalent combination of education and experience.
    • Previous experience and/or current skills must include: Superior problem solving skills, proven ability to manage detail on multiple projects simultaneously, demonstrated ability to work effectively, both independently and as part of a team, and strong interpersonal skills.
    • HVAC experience preferred

    The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

    Job Type: Full-time

    Pay: From $75,000.00 per year

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Flexible spending account
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Retirement plan
    • Vision insurance

    Experience level:

    • 2 years
    • 3 years

    Schedule:

    • 8 hour shift
    • Monday to Friday

    Supplemental pay types:

    • Bonus opportunities
    • Commission pay

    Travel requirement:

    • Travel
    • Up to 25% travel

    Ability to Relocate:

    • Spokane, WA 99205: Relocate before starting work (Required)

    Work Location: In person

  • 13 Days Ago

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Application supervisor
  • Senske Services
  • Clarkston, WA FULL_TIME
  • Job Summary : Supporting one or more areas in Applications Department (lawn, tree, weed), ensure that customer expectations are met through direct supervision of employees in area of responsibility. O...
  • Just Posted

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Production Supervisor / Lawncare Service Supervisor
  • Senske Services
  • Hayden, ID FULL_TIME
  • Job Description: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. ...
  • 13 Days Ago

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Technical Services Supervisor
  • University of Idaho
  • Moscow, ID FULL_TIME
  • University of Idaho Technical Services Supervisor Location: Moscow Division/College: College of Law Employee Category: Classified Pay Range: $20.72 per hour or higher depending on education and experi...
  • 21 Days Ago

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Food Services Supervisor
  • Okanogan County Child Development Association
  • Omak, WA FULL_TIME
  • Food Services Supervisor Thank you for your interest in Okanogan County Child Development Association. By joining our agency, you will become part of our 50 year legacy of providing services to childr...
  • 7 Days Ago

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Supervisor - Environmental Services
  • Providence
  • Spokane, WA OTHER
  • DescriptionSupervisor - Environmental Services at Providence Sacred Heart Medical Center & Children's Hospital in Spokane, WAResponsible for coaching, counseling and training of Environmental Services...
  • 10 Days Ago

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0 Member Services Supervisor jobs found in Spokane, WA area

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Event Cleaner supervisor
  • Velociti Services
  • Spokane, WA
  • Job Description Job Description Job description Event Cleaners keep assigned areas, such as arenas, convention centers, ...
  • 4/24/2024 12:00:00 AM

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WA Licensed Collaborative Care Clinician - Bilingual
  • Concert Health
  • Spokane, WA
  • Concert Health is Hiring! Concert Health’s Collaborative Care Model allows individuals to receive the care they need whi...
  • 4/23/2024 12:00:00 AM

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Patent Paralegal
  • FIG. 1
  • Spokane, WA
  • Company Description FIG. 1 Patents is a law firm that specializes in building strategic patent portfolios for innovative...
  • 4/23/2024 12:00:00 AM

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Supervisor- Customer Service Representative
  • Frontier Behavioral Health
  • Spokane, WA
  • Supervisor- Customer Service Representative page is loaded **Supervisor- Customer Service Representative** **Supervisor-...
  • 4/22/2024 12:00:00 AM

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Assistant Member Service Center Team Manager
  • Global Credit Union
  • Spokane, WA
  • Overview: Reports to: Varies by location Functions Supervised: None Primary Functions: Supervise the activities of the M...
  • 4/22/2024 12:00:00 AM

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Associate Client Portfolio Manager
  • Washington Trust Bank
  • Spokane, WA
  • As a member of the Wealth Management & Advisory Services (WMAS) team, participates in the management of client investmen...
  • 4/22/2024 12:00:00 AM

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Valet Attendant (On-Call)
  • Northern Quest Resort & Casino
  • Airway Heights, WA
  • Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kali...
  • 4/22/2024 12:00:00 AM

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Isolation and Quarantine Homeless Shelter Attendant
  • Salvationarmytucson
  • Spokane, WA
  • ** Isolation and Quarantine Homeless Shelter Attendant** **Job Category****:** Social Services **Requisition Number****:...
  • 4/20/2024 12:00:00 AM

Spokane (/ˌspoʊˈkæn/ (listen) spoh-KAN) is a city in Spokane County in the state of Washington in the northwestern United States. It is located on the Spokane River west of the Rocky Mountain foothills in eastern Washington, 92 miles (148 km) south of the Canada–US border, 18 miles (30 km) from the Washington–Idaho border, and 228 miles (367 km) east of Seattle along Interstate 90. Known as the birthplace of Father's Day, Spokane's official nickname is the "Lilac City". A pink, double flower lilac variety known as 'Syringa Spokane' is named for the city. It is the seat of Spokane County and th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Supervisor jobs
$62,330 to $78,222
Spokane, Washington area prices
were up 2.9% from a year ago