Member Services Supervisor jobs in Springfield, MA
Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Member Services Supervisor jobs
- Eliot Community Human Services
-
Holyoke, MA
FULL_TIME
-
$3k Sign-on Bonus
Eliot's Wraparound Services is searching for a Licensed Clinician to fill the role of Clinical Supervisor. Five years postgraduate experience providing behavioral services to youth and families, preferably in a home-base or wraparound program.
Responsible to provide clinical supervision and administrative oversight to assigned staff across multiple service deliveries.Our Child, Youth and Family Behavioral Health Services encompass multiple service systems that include: Intensive Care Coordination, Family Support and Training, In-Home Therapy, Therapeutic Mentoring, Outpatient Counseling and Psychiatry, and other community based programming. Service delivery is collaborative, family driven and youth guided, with a focus on individual and family strengths, needs, and preferences.
Responsibilities:
- Provide clinical interventions for Wraparound Services.
- Provide clinical supervision and administrative oversight to assigned staff across multiple service deliveries.
- Monitor performance of assigned clinical staff and conduct performance evaluations.
- Assure the orientation of new staff to the Service and the Agency.
- Review required documentation, progress notes and assessments for assigned staff focusing on effectiveness of interventions and quality service.
- Able to utilize innovative, evidence-based techniques and motivational counseling to inspire families and to increase engagement and progress towards goal.
- Coordinate treatment planning and aftercare services with other treatment providers, so as not to duplicate services and to foster seamless and consistent support as assigned.
Schedule: Monday - Friday (9am-5pm), with some on-call responsibility.
Experience
Preferred- 5 year(s): Post-graduate experience providing behavioral services to youth and families, preferably in a home-base or wraparound program.
Education
Required- MA or better in MH Counseling or related field
- MA or better in Social Work or related field
Licenses & Certifications
Required- LICSW
- LMHC
- LCSW
- 27 Days Ago
- Clinical & Support Options Inc
-
Greenfield, MA
FULL_TIME
- CSO is looking for a Clinical Supervisor for our Addiction Services in Greenfield.Community Behavioral Health Centers (CBHCs) are responsible for providing a full range of client-centered and family-c...
- 1 Month Ago
- Stafford Public Schools
-
Stafford, CT
FULL_TIME
- JobID: 1631 Position Type: Administration/Supervisor of Pupil Services Date Posted: 4/10/2024 Location: District Date Available: 07/01/2024 Closing Date: 04/26/2024 STAFFORD PUBLIC SCHOOLS Supervisor ...
- 25 Days Ago
- Northeast Family Services
-
West Springfield, MA
FULL_TIME
- Northeast Family Services is seeking an experienced Clinical Supervisor for our Worcester, MA location! The Clinical Supervisor will serve as the primary therapist and contact for our in-home clients ...
- Just Posted
- MHC Services, LLC
-
Westfield, MA
FULL_TIME
- As a Shift Supervisor, you'll be supported with the tools and training needed to succeed in our dynamic organization. The Shift Supervisor is responsible for restaurant operations during assigned shif...
- Just Posted
- BayMark Health Services
-
Chicopee, MA
FULL_TIME
- Compassionate Counselor Supervisor Needed Position Overview : The Counselor Supervisor will supervise the Counselors and Counselor Interns who provide treatment and casework services to patients in co...
- 4 Days Ago
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0 Member Services Supervisor jobs found in Springfield, MA area
- Hilton
-
Springfield, MA
- Hilton is seeking a Front Desk Supervisor! A Front Desk Supervisor will be responsible for the following: Oversees front...
- 5/7/2024 12:00:00 AM
- KeyBank
-
Hartford, CT
- Location: 225 Asylum Street, Suite 1910 - Hartford, Connecticut 06103 Job Summary The Client Relationship Associate (CRA...
- 5/7/2024 12:00:00 AM
- Six Flags New England
-
Agawam, MA
- Get wet, get paid! Splash into success as part of our amazing Aquatics team this summer. Whether you’re watching over th...
- 5/6/2024 12:00:00 AM
- Healogics
-
Springfield, MA
- The rewards at Healogics are immense, starting with the important work we do to change patients' lives. We also understa...
- 5/6/2024 12:00:00 AM
- Lineage Logistics LLC
-
Springfield, MA
- Customer Care Representative - Part Time page is loaded **Customer Care Representative - Part Time** **Customer Care Rep...
- 5/6/2024 12:00:00 AM
- Greater Springfield Senior Services, Inc. (GSSSI)
-
Springfield, MA
- Full-time, 35 hours per week Hybrid up to 3 days per week once training is complete. Responsible for functioning as a ca...
- 5/5/2024 12:00:00 AM
- Domino's
-
Hartford, CT
- Company Description Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in th...
- 5/4/2024 12:00:00 AM
- Domino's
-
East Granby, CT
- Company Description MAKE GREAT PIZZA - AND MORE - POSSIBLE Be a part of the world's #1 Pizza company and watch your care...
- 5/4/2024 12:00:00 AM
About Springfield, Massachusetts
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